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Operational Account Manager Jobs in Texas (NOW HIRING)

Brandability

Account Manager

Midland, TX · On-site

While the Business Development Manager leads relationship development and business growth, the Account Manager owns the operational execution that allows customers to receive timely, accurate, and ...

Brandability

Account Manager

Amarillo, TX · On-site

While the Business Development Manager leads relationship development and business growth, the Account Manager owns the operational execution that allows customers to receive timely, accurate, and ...

Brandability

Account Manager

Fort Worth, TX · On-site

While the Business Development Manager leads relationship development and business growth, the Account Manager owns the operational execution that allows customers to receive timely, accurate, and ...

Marco Fine Arts

Account Manager

Austin, TX · On-site

$70K - $85K/yr

Manage day-to-day operations for a diverse portfolio of accounts, ensuring client needs are consistently met and exceeded. * Identify and pursue new opportunities within existing accounts and across ...

Marco Fine Arts

Account Manager

Austin, TX · On-site

$70K - $85K/yr

Manage day-to-day operations for a diverse portfolio of accounts, ensuring client needs are consistently met and exceeded. * Identify and pursue new opportunities within existing accounts and across ...

Beyond Energy

Account Manager

Houston, TX · On-site

Position Summary/Purpose The Account Manager is responsible for developing and managing strategic ... Operations and other internal teams to deliver exceptional service, customer retention, and ...

DuraFleet Houston South

Be Seen First

Account Manager

Houston, TX · On-site

$60K - $70K/yr

Because we're an early-stage operation, this role carries real weight. You'll have direct impact on ... Account Management * Own the relationships. Be the point of contact customers call first, trust ...

DuraFleet Houston South

Be Seen First

Account Manager

Houston, TX · On-site

$60K - $70K/yr

Because we're an early-stage operation, this role carries real weight. You'll have direct impact on ... Account Management * Own the relationships. Be the point of contact customers call first, trust ...

Optimize Partners

Account Manager

Dallas, TX · Hybrid

The Account Manager will establish relationships with outside interior designers to generate sales ... day showroom operations, including client interactions, showroom organization, product and ...

Source Logistics

Account Manager

Houston, TX

$90K - $120K/yr

This role is ideal for an Account Manager who has successfully grown existing customer relationships by understanding their operational challenges and identifying opportunities to expand services.

New

HomePro

Account Manager

Carrollton, TX · On-site

The Account Manager - Builder Services is the primary point of contact for builders and ... Make informed decisions in real-time to support operational efficiency and customer satisfaction.

NK Consultancy LLC

Account Manager

Houston, TX

Work alongside Implementation and Operations to confirm products and services are set up correctly ... focused on account management or a closely related field * Healthcare experience is a plus

AlphaGraphcis

Account Manager

Lewisville, TX · On-site

$18 - $20/hr

We are currently looking for an Account Manager. The ideal candidate is someone who is passionate ... We pride ourselves on our training programs in management, sales, operations, print, signs, design ...

Vecta Environmental Services

Account Manager

Austin, TX · On-site

This role operates at the intersection of commercial strategy and operational execution, driving ... The Account Manager serves as a trusted advisor to clients and a strategic partner to operations ...

Wellspring USA LLC

Account Manager

Houston, TX · On-site

GRL Account Manager Are you a natural hunter who thrives on hustle, grit, and results ? As a GRL ... Operational Support: * Ensure accurate collection, shipping, supply management, and device ...

CAMP Systems

Account Manager

Austin, TX · On-site

Account Management and Growth: * Execute account plans designed to grow CAMP Aviate's revenue ... Develop a comprehensive understanding of customer operations, business drivers, goals, and ...

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Operational Account Manager information

What is an operational account manager?

An Operational Account Manager is responsible for overseeing the day-to-day management of client accounts, ensuring service delivery aligns with client expectations and contractual agreements. They act as a liaison between the client and internal teams, addressing operational issues, optimizing processes, and identifying areas for improvement. Their goal is to build strong client relationships, resolve any service-related concerns, and help clients achieve their business objectives through effective account management.

What are the key skills and qualifications needed to thrive as an operational account manager, and why are they important?

To thrive as an Operational Account Manager, you need expertise in account management, operational processes, and a solid understanding of business strategy, typically supported by a relevant degree and experience in client-facing roles. Familiarity with CRM software, data analysis tools, and project management platforms is commonly required. Strong interpersonal communication, problem-solving abilities, and attention to detail set standout professionals apart in this role. These competencies are essential for effectively managing client relationships, ensuring operational efficiency, and driving customer satisfaction.

What is the difference between Operational Account Manager vs Customer Success Manager?

AspectOperational Account ManagerCustomer Success Manager
Primary FocusManaging account operations, processes, and service deliveryEnsuring customer satisfaction and retention
Required SkillsAccount management, process optimization, communicationCustomer relationship management, problem-solving, communication
Work EnvironmentClient sites, operations teams, account management platformsCustomer-facing, support teams, CRM tools
CertificationsOften requires project management or industry-specific certificationsOften requires customer service or success certifications

While both roles involve managing client relationships, the Operational Account Manager focuses on operational processes and service delivery, ensuring smooth account functioning. The Customer Success Manager emphasizes building strong customer relationships to promote satisfaction and retention. Both roles are vital in client management but serve different strategic purposes within organizations.

How does an operational account manager typically collaborate with internal teams to address client needs?

Operational Account Managers work closely with various internal departments, such as sales, customer support, logistics, and finance, to ensure clients receive seamless service and solutions. They act as the main point of contact for clients, translating client requirements into actionable tasks for internal teams and coordinating efforts to resolve issues promptly. This collaborative approach helps build strong client relationships and ensures that service delivery meets or exceeds expectations. Regular meetings and status updates are common practices to keep all stakeholders aligned.
What are popular job titles related to Operational Account Manager jobs in Texas? For Operational Account Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Operational Account Manager jobs in Texas look for? The top searched job categories for Operational Account Manager jobs in Texas are:
What cities in Texas are hiring for Operational Account Manager jobs? Cities in Texas with the most Operational Account Manager job openings:
Operational Account Manager jobs near you
Infographic showing various Operational Account Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Account Manager

Brandability

Midland, TX • On-site

Full-time

Re-posted 5 days ago

Job description

The Account Manager (AM) is responsible for delivering exceptional day-to-day service to assigned customer accounts by managing order execution from quote through delivery. Working in partnership with an assigned Business Development Manager (BDM), the Account Manager ensures accurate order processing, proactive communication, vendor coordination, and an outstanding customer experience.
While the Business Development Manager leads relationship development and business growth, the Account Manager owns the operational execution that allows customers to receive timely, accurate, and professional service. Together, the Account Manager and Business Development Manager are responsible for achieving a minimum of $1 million in annual combined sales.
Essential Duties and Responsibilities
Account Management
  • Manage customer orders from initial quote through production, shipment, and delivery.
  • Prepare accurate quotes, sales orders, and purchase orders.
  • Coordinate artwork approvals and production timelines.
  • Monitor order status to ensure deadlines are met.
  • Maintain accurate customer and order information within company systems.

Customer Service
  • Serve as the primary day-to-day contact for customer questions regarding active orders.
  • Provide timely communication regarding order status, shipping updates, and issue resolution.
  • Deliver an exceptional customer experience through responsiveness and attention to detail.
  • Escalate strategic opportunities or relationship concerns to the Business Development Manager as appropriate.

Vendor Management
  • Communicate directly with vendors regarding pricing, production schedules, inventory, artwork requirements, and shipping.
  • Resolve vendor issues proactively to minimize customer impact.
  • Ensure vendor compliance with quality and delivery expectations.

Team Collaboration
  • Work closely with the assigned Business Development Manager to support account growth.
  • Communicate customer needs, challenges, and opportunities.
  • Assist with preparing customer presentations, samples, and proposals.
  • Support sales initiatives by providing operational expertise.

Requirements
Qualifications
  • Bachelor's degree preferred or equivalent customer service/account management experience.
  • Experience in promotional products or a related industry preferred.
  • Excellent organizational and multitasking skills.
  • Strong attention to detail.
  • Outstanding written and verbal communication skills.
  • Ability to manage multiple deadlines in a fast-paced environment.
  • Proficiency with Microsoft Office and order management software.

Core Competencies
  • Customer Service Excellence
  • Organization
  • Attention to Detail
  • Communication
  • Teamwork
  • Time Management
  • Problem Solving
  • Vendor Management
  • Accountability
  • Adaptability

Key Performance Indicators (KPIs)
  • Order accuracy
  • On-time order completion
  • Customer satisfaction
  • Vendor issue resolution
  • Quote turnaround time
  • Order processing efficiency
  • Team achievement of at least $1 million in annual combined sales
  • Internal collaboration and communication

Salary Description
Competitive Salary + Commission

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