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Open Enrollment Csr Jobs (NOW HIRING)

Triton Benefits and HR Solutions

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Bilingual Customer Service Representative

Woodbridge, NJ · On-site

$42K - $48K/yr

... quoting, enrollments, introducing Medicare solutions, reconciliations, and assist CSR's with ... Open cases - CSR responsible for communicating to clients/employees, updating status of case and ...

Brown & Brown

Customer Service Representative

Meridian, ID · On-site

$15.50 - $21/hr

... and tracking open items * Ensure compliance with internal procedures and carrier requirements ... Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details ...

MMC Group LP

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Remote Customer Service Representative-NJ Residents-BYOD

Elizabeth, NJ · On-site

$18 - $19/hr

ONLY 10 POSITIONS REMAINING - REMOTE CUSTOMER SERVICE REPRESENTATIVE New Jersey Residents Only ... Open Enrollment schedules may include evenings and weekends. Schedules are assigned based on ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Open Enrollment Csr information

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$26K

$48.4K

$73K

How much do open enrollment csr jobs pay per year?

As of Aug 28, 2026, the average yearly pay for open enrollment csr in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is an open enrollment CSR?

An Open Enrollment Customer Service Representative (CSR) is a professional who assists individuals during the open enrollment period for health insurance or other benefits. Their primary role is to help customers understand plan options, answer questions about coverage, and guide them through the enrollment process. Open Enrollment CSRs may work in call centers, insurance companies, or healthcare organizations, and they are vital in ensuring a smooth and efficient enrollment experience for customers. They often handle sensitive personal information and must be knowledgeable about relevant regulations and policies.

What are the key skills and qualifications needed to thrive as an open enrollment CSR?

To thrive as an Open Enrollment CSR, you need strong customer service abilities, attention to detail, and a basic understanding of health insurance products, often supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes HIPAA or ACA compliance training is typically required. Excellent verbal communication, patience, and problem-solving skills help you assist customers effectively during high-stress periods. These skills ensure accurate enrollment processing, regulatory compliance, and positive customer experiences during critical open enrollment windows.

What are some common challenges faced by open enrollment CSRs during the enrollment period?

During the open enrollment period, Customer Service Representatives (CSRs) often experience high call volumes and tight deadlines as they assist members with plan selections, eligibility questions, and coverage changes. Balancing accuracy with efficiency can be challenging, as each interaction may involve complex benefit details and require thorough documentation. CSRs frequently collaborate with enrollment specialists, supervisors, and other departments to resolve escalated issues, ensuring a positive experience for both new and returning members. Developing strong organizational and communication skills is key to handling the fast-paced environment and delivering quality service.

What is the difference between Open Enrollment Csr vs Customer Service Representative?

AspectOpen Enrollment CsrCustomer Service Representative
Required CredentialsHigh school diploma, training in insurance policiesHigh school diploma or equivalent, customer service skills
Work EnvironmentInsurance companies, call centers during open enrollment periodsVarious industries, call centers, retail, healthcare
Employer & Industry UsagePrimarily insurance and benefits providersBroad industry use including retail, healthcare, finance

Open Enrollment CSRs specialize in assisting clients during insurance enrollment periods, focusing on benefits and policy details. Customer Service Representatives have a broader role across industries, handling general inquiries and support. While both roles require strong communication skills, Open Enrollment CSRs have specific knowledge of insurance processes, making them distinct in their focus and expertise.

What cities are hiring for Open Enrollment Csr jobs?

Cities with the most Open Enrollment Csr job openings:

What states have the most Open Enrollment Csr jobs?

States with the most job openings for Open Enrollment Csr jobs include:

What job categories do people searching Open Enrollment Csr jobs look for?

The top searched job categories for Open Enrollment Csr jobs are:

Open Enrollment Csr jobs near you
Infographic showing various Open Enrollment Csr job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Customer Service Representative

Fortiss LLC / Parkwest Casinos

Livermore, CA • On-site

$16.90/hr

Full-time

Re-posted 7 days ago

Job description

Overview
Are you an outgoing, dynamic individual, passionate about hospitality?
Parkwest Casino is looking for an enthusiastic, motivated Customer Service Representative to join our team and make a real difference in our guest's experience! The Customer Service Representative leads employees on the casino floor by creating efficient and fair dealer rotations, enforcing established on table policies and procedures, and demonstrates exemplary customer service to our guests. This position is the perfect opportunity for a confident experienced individual with a great understanding of casino floor operations. Think you have what it takes to make this casino thrive? Then check this out!
Responsibilities
  1. A successful Customer Service Representative will be able to establish and change (lower and rise) betting limits to maximize on table game revenue.
  2. As a Customer Service Representativeyou will understand when and why to open tables.
  3. Customer Service Representative are expected to learn all Park West Casino house rules, policies and procedures.
  4. As a Customer Service Representative you should be able to maintain the integrity of all offered games by making consistent table rulings in the best interest of the game.
  5. Guest service is of the utmost importance. We take pride in our guests and the service we give them on a daily basis. We hope that with your help we can reach the next level of customer service.

Qualifications
  • High school diploma, G.E.D., or equivalent.
  • Open availability. Must be able to work evenings, weekends and holidays.
  • MUST BE 21 YEARS OLD!!!
  • Must provide evidence of employment eligibility in the U.S.
  • Must be able to pass a mandatory drug test, criminal background and credit check.

Physical and mental requirements
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations that do not present an undue hardship will be made to enable individuals with disabilities to perform the essential functions.
  • Required to stand and walk short distances upwards of two or three hours at a time.
  • Regularly required to see, talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
  • Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Work environment
The work environment described here is representative of what a team member will encounter while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Team members may be exposed to smoking by customers in areas where smoking is permitted.
  • The noise level in the work environment is usually moderate.

Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will.
This above job description is representative of the duties and responsibilities of the position but may not be inclusive of every aspect of the position.
EEO Statement
Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.
Min
USD $16.90/Hr.
Max
USD $16.90/Hr.

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