ZipRecruiter

Log In

1

Open Enrollment Csr Jobs (NOW HIRING)

JUMP START STORES INC

CSR- Towanda- 2nd Shift

Towanda, KS

$14.25 - $19.50/hr

Customer Service Representative Why Work at Jump Start? Easy, our culture. We enjoy serving our ... Maximize customer's experience by sharing in store promotions, available fresh food, and enrolling ...

Kiddie Academy

Pre-Open Enrollment Specialist

Abingdon, MD · On-site

$56K - $61K/yr

As the Pre-Open Enrollment Specialist, you will work in close partnership with Academy Opening ... customer acquisition. * Multi-unitsupport experience preferred * Process driven but creative and ...

USHEALTH North Texas Division (LTN-NT)

Be Seen First

Open Enrollment Specialist

Addison, TX · On-site

$1.0K - $125K/yr

We provide service that is fast, fair, and caring. Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.

USHEALTH - Atlanta (DGN-AT)

Be Seen First

Open Enrollment Specialist

Roswell, GA · On-site

$1.0K - $125K/yr

We provide service that is fast, fair, and caring. Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.

USHEALTH - Charleston (SPZ-CH)

Be Seen First

Open Enrollment Specialist

North Charleston, SC · On-site

$1.0K - $125K/yr

We provide service that is fast, fair, and caring. Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.

USHEALTH - Tampa (TOR-TP)

Be Seen First

Open Enrollment Specialist

Temple Terrace, FL · On-site

$1.0K - $125K/yr

We provide service that is fast, fair, and caring. Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.

next page

Showing results 1-20

All JobsOpen Enrollment Csr Jobs

Open Enrollment Csr information

See salary details

$26K

$48.4K

$73K

How much do open enrollment csr jobs pay per year?

As of Jul 13, 2026, the average yearly pay for open enrollment csr in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is the difference between Open Enrollment Csr vs Customer Service Representative?

AspectOpen Enrollment CsrCustomer Service Representative
Required CredentialsHigh school diploma, training in insurance policiesHigh school diploma or equivalent, customer service skills
Work EnvironmentInsurance companies, call centers during open enrollment periodsVarious industries, call centers, retail, healthcare
Employer & Industry UsagePrimarily insurance and benefits providersBroad industry use including retail, healthcare, finance

Open Enrollment CSRs specialize in assisting clients during insurance enrollment periods, focusing on benefits and policy details. Customer Service Representatives have a broader role across industries, handling general inquiries and support. While both roles require strong communication skills, Open Enrollment CSRs have specific knowledge of insurance processes, making them distinct in their focus and expertise.

What are some common challenges faced by Open Enrollment Customer Service Representatives during the enrollment period?

During the open enrollment period, Customer Service Representatives (CSRs) often experience high call volumes and tight deadlines as they assist members with plan selections, eligibility questions, and coverage changes. Balancing accuracy with efficiency can be challenging, as each interaction may involve complex benefit details and require thorough documentation. CSRs frequently collaborate with enrollment specialists, supervisors, and other departments to resolve escalated issues, ensuring a positive experience for both new and returning members. Developing strong organizational and communication skills is key to handling the fast-paced environment and delivering quality service.

What is an Open Enrollment CSR?

An Open Enrollment Customer Service Representative (CSR) is a professional who assists individuals during the open enrollment period for health insurance or other benefits. Their primary role is to help customers understand plan options, answer questions about coverage, and guide them through the enrollment process. Open Enrollment CSRs may work in call centers, insurance companies, or healthcare organizations, and they are vital in ensuring a smooth and efficient enrollment experience for customers. They often handle sensitive personal information and must be knowledgeable about relevant regulations and policies.

What are the key skills and qualifications needed to thrive as an Open Enrollment CSR, and why are they important?

To thrive as an Open Enrollment CSR, you need strong customer service abilities, attention to detail, and a basic understanding of health insurance products, often supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and sometimes HIPAA or ACA compliance training is typically required. Excellent verbal communication, patience, and problem-solving skills help you assist customers effectively during high-stress periods. These skills ensure accurate enrollment processing, regulatory compliance, and positive customer experiences during critical open enrollment windows.
What cities are hiring for Open Enrollment Csr jobs? Cities with the most Open Enrollment Csr job openings:
What states have the most Open Enrollment Csr jobs? States with the most job openings for Open Enrollment Csr jobs include:
What job categories do people searching Open Enrollment Csr jobs look for? The top searched job categories for Open Enrollment Csr jobs are:
Open Enrollment Csr jobs near you
Infographic showing various Open Enrollment Csr job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 78% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Phone Enrollment Sales Rep (CSR)

British Swim School of Bay Area

Millbrae, CA • Remote

$20/hr

Part-time

Retirement, PTO

Re-posted 16 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off

Status: Part-time, Non-Exempt, potential to become full-time
Location: Remote

Service Representatives at British Swim School Bay Area focus on customer experience, engagement, customer enrollment, and managing all customer inquiries and concerns. The CSR focus is to deliver exceptional solution-oriented customer service, process enrollment requests as needed and answer questions while making experiences personable and memorable verbally and electronically.
Knowledge, Skills and Ability

  • Enthusiastic, assertive personality with customer service skills
  • Strong listener with a sense of urgency to resolve issues or provide solutions
  • Effectively communicate with customers and employees, bi-lingual is a plus
  • Disciplined to follow schedules, policies, and procedures of British Swim School
  • Able to multi-task using phone systems and appropriate computer programs.
Qualifications

  • Minimum of two years of customer service and sales experience
  • High School or some college education or equivalent experience.
  • Must have quiet space without distractions for work
Job Type: Part-time
Salary: $20.00 per hour
Expected hours: No less than 20 per week
Experience level:
  • 2 years
Shift:
  • Day shift
  • Evening shift
  • Rotating shift
Schedule day range:
  • Must have weekend availability
Work setting:
  • Remote
Work Location: Remote

This is a remote position.