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Onstar Customer Service Jobs (NOW HIRING)

Delivery Coordinator

Webster City, IA · On-site

$18 - $24/hr

Meeting Dealership Expectations regarding OnStar and GM Rewards enrollments, while providing a ... Have a strong desire to provide outstanding customer service * Have a positive attitude with the ...

Delivery Coordinator

Ankeny, IA · On-site

$17.75 - $23.75/hr

Meeting Dealership Expectations regarding OnStar and GM Rewards enrollments, while providing a ... Have a strong desire to provide outstanding customer service * Have a positive attitude with the ...

Consumer Loan Processor

Bellevue, WA · On-site

$21.50 - $26.75/hr

... Motors, OnStar, Flagstar, Comerica, Delta Dental, Consumers Energy, Jackson National Life, and ... Effective communication skills with a high level of customer service * Ability to multi-task and ...

Consumer Loan Processor

Bellevue, WA · On-site

$21.50 - $26.75/hr

... Motors, OnStar, Flagstar, Comerica, Delta Dental, Consumers Energy, Jackson National Life, and ... Effective communication skills with a high level of customer service * Ability to multi-task and ...

Data Engineering Manager

Warren, MI · On-site

$107K - $129K/yr

About the Role The Data Engineering Manager will lead a team of data engineers focused on building and operating Customer data platforms supporting OnStar, Connected Services, Customer, Marketing ...

Data Engineering Manager

Austin, TX · On-site

$113K - $136K/yr

About the Role The Data Engineering Manager will lead a team of data engineers focused on building and operating Customer data platforms supporting OnStar, Connected Services, Customer, Marketing ...

Data Engineering Manager

Austin, TX · On-site

$113K - $136K/yr

About the Role The Data Engineering Manager will lead a team of data engineers focused on building and operating Customer data platforms supporting OnStar, Connected Services, Customer, Marketing ...

$105K - $140K/yr

... service retention, customer satisfaction, and overall dealership performance. You will also help ... Improve OnStar Package and OVI telematics sales across assigned dealerships. * Develop and ...

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Onstar Customer Service information

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How much do onstar customer service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for onstar customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an OnStar customer service representative?

OnStar customer service representatives are trained professionals who assist OnStar subscribers with a variety of services, such as vehicle diagnostics, emergency assistance, navigation, and account management. They respond to customer inquiries, help troubleshoot issues, and provide guidance on using OnStar features. These representatives play a crucial role in ensuring customer satisfaction by delivering prompt and knowledgeable support, whether over the phone or via digital channels.

What are the key skills and qualifications needed to thrive as an OnStar customer service representative?

To thrive as an Onstar Customer Service Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and Onstar's proprietary platforms is typically required. Patience, active listening, and the ability to remain calm under pressure are essential soft skills for this role. These skills and qualities ensure efficient resolution of customer issues, high satisfaction, and smooth delivery of emergency and subscription-based services.

What are some common challenges faced by OnStar customer service representatives and how can they be addressed?

OnStar Customer Service Representatives often encounter high call volumes and must handle a wide variety of customer needs, from technical troubleshooting to emergency assistance. Staying calm under pressure, quickly adapting to new technologies, and maintaining empathy during stressful situations are essential. Many representatives find it helpful to continually update their product knowledge and practice active listening to ensure clear communication. Supportive team structures and ongoing training are commonly provided to help representatives succeed and grow within the company.

What is the difference between Onstar Customer Service vs Call Center Customer Service Representative?

AspectOnstar Customer ServiceCall Center Customer Service Representative
CredentialsHigh school diploma or equivalent; training on vehicle systems and Onstar servicesHigh school diploma or equivalent; training on product knowledge and communication skills
Work EnvironmentVehicle technology support centers, call centers, or remote workCall centers, customer support offices, or remote
Industry UsageAutomotive and telematics industryVarious industries including retail, tech, and services
Common Search/ComparisonYesYes

Onstar Customer Service representatives primarily support vehicle telematics and automotive services, often working directly with vehicle technology. Call Center Customer Service Representatives handle a broader range of customer inquiries across multiple industries. While both roles require strong communication skills and customer service experience, Onstar roles focus more on automotive-specific knowledge, whereas call center roles may require more general product or service knowledge.

More about Onstar Customer Service jobs

What cities are hiring for Onstar Customer Service jobs?

Cities with the most Onstar Customer Service job openings:

What states have the most Onstar Customer Service jobs?

States with the most job openings for Onstar Customer Service jobs include:

What job categories do people searching Onstar Customer Service jobs look for?

The top searched job categories for Onstar Customer Service jobs are:

Infographic showing various Onstar Customer Service job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Delivery Coordinator

Webster City, IA • On-site

$18 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Karl Chevrolet rating

6.1

Company rating: 6.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Who We Are: 

The Karl Auto Group is a growing, nationally recognized dealer group that encompasses all domestic brands such as: Chevrolet, GMC, Chrysler, Dodge, Jeep, Ram and Ford, as well as the custom and performance industry leader with Karl Kustoms. 

We work as a team to provide each customer with a best in class industry automotive experience. Honesty, integrity, trust and respect are at the cornerstones of how we treat our customers and each other setting the foundation for a world class work environment. 

If this sounds like an organization you would like a career with, come join our industry leading team today!

What You Will Do: 

 The Delivery Coordinator thoroughly explains the features of a customer’s new or pre-owned GM vehicle. Meeting Dealership Expectations regarding OnStar and GM Rewards enrollments, while providing a professional experience resulting in a “Customer for Life”

The Ideal Candidate Should: 

  • Be highly motivated and goal-oriented
  • Possess strong time management skills
  • Have a strong desire to provide outstanding customer service
  • Have a positive attitude with the desire to grow personally and professionally
  • Team oriented
  • Possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
  • Clean and valid driving record

What We Offer:

  • An opportunity to build a great career with continual training and a management team committed to your success
  • An aggressive pay for performance compensation plan that rewards your hard work
  • Competitive benefits package which includes medical, dental, vision, and life Insurance
  • 401K plan with company match 
  • PTO
  • Vehicle & service discounts 
  • Variety voluntary benefits
  • EAP
  • Community Discounts

If you want a great career path with a great family owned company, we want to talk with you today please visit our website. https://www.karlchevrolet.com/employment.htm

                             Karl Chevrolet is an Equal Opportunity Employer


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