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Onstar Representative Jobs (NOW HIRING)

Woodhouse

Sales Delivery Coordinator - Buick GMC

Omaha, NE · On-site

$16 - $18/hr

... OnStar and SiriusXM, demonstrating vehicle features, providing post-sale customer support, and ... We proudly operate 24 locations representing 22 renowned brands. As a member of our team, youll ...

Woodhouse

Sales Delivery Coordinator - Buick GMC

Omaha, NE · On-site

$16 - $18/hr

... OnStar and SiriusXM, demonstrating vehicle features, providing post-sale customer support, and ... We proudly operate 24 locations representing 22 renowned brands. As a member of our team, you'll ...

All JobsOnstar Representative Jobs

Onstar Representative information

See salary details

$24.5K

$44.2K

$77K

How much do onstar representative jobs pay per year?

As of Jul 14, 2026, the average yearly pay for onstar representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

An Onstar Representative typically does not earn $4,000 weekly without a degree, as this role usually offers hourly wages or salaries below that level. High-paying jobs that can reach or exceed $4,000 per week without a degree often include skilled trades like commercial truck driving, sales positions, or entrepreneurship, which rely on experience, skills, or certifications rather than formal education.

How much do OnStar advisors make?

OnStar representatives typically earn an average hourly wage of around $15 to $20, which can equate to approximately $30,000 to $40,000 annually for full-time roles. Compensation may vary based on experience, location, and whether the position includes benefits or performance bonuses.

What is the difference between Onstar Representative vs Customer Service Representative?

AspectOnstar RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in vehicle technology and telematicsHigh school diploma or equivalent; general customer service skills
Work EnvironmentCall centers, vehicle support settings, remote or on-siteCall centers, retail, or office settings
Employer & IndustryAutomotive and telematics industry, primarily GM and related companiesVarious industries including retail, telecom, and service sectors
Common Search & ComparisonYesYes

The Onstar Representative and Customer Service Representative roles share similarities in customer interaction and communication skills. However, Onstar Representatives specialize in vehicle telematics, remote diagnostics, and automotive technology, often requiring specific training. Customer Service Representatives have broader roles across industries, focusing on general customer support. Both positions involve call center work and require strong communication skills, but Onstar Representatives have a niche in automotive technology support.

Is GM getting rid of OnStar?

As an Onstar Representative, it is known that General Motors continues to support and develop OnStar services, which remain a key part of their connected vehicle offerings. There are no public announcements indicating that GM plans to eliminate OnStar in the near future.

What are some common challenges OnStar Representatives face when assisting customers, and how can they effectively handle them?

OnStar Representatives often encounter situations where customers are experiencing stress, such as during vehicle emergencies or technical issues. Handling these interactions requires strong communication skills, empathy, and the ability to stay calm under pressure. Representatives must be proficient in troubleshooting technical problems and providing clear, step-by-step guidance to resolve issues quickly. Ongoing training and support from team leads help representatives stay updated on new features and best practices for delivering excellent customer service.

What are the key skills and qualifications needed to thrive as an OnStar Representative, and why are they important?

To thrive as an OnStar Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and OnStar’s proprietary tools is often required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this position. These competencies are crucial for efficiently assisting customers, resolving issues, and ensuring a positive brand experience.

Do OnStar employees work from home?

OnStar representatives typically work in call center environments, but some positions may offer remote or work-from-home options depending on the role and company policies. Remote work opportunities are more common for customer service and support roles that can be performed with a computer and phone.

What are Onstar Representatives?

Onstar Representatives are customer service professionals who assist users of Onstar, a connected vehicle service offered by General Motors. They handle a variety of tasks, including providing directions, responding to emergency situations, offering roadside assistance, and answering questions about Onstar features. Their main goal is to ensure customers feel safe, informed, and supported while using their vehicle's Onstar services. Representatives typically work in call centers and communicate with customers via phone or digital channels.
More about Onstar Representative jobs
What job categories do people searching Onstar Representative jobs look for? The top searched job categories for Onstar Representative jobs are:
Onstar Representative jobs near you
Infographic showing various Onstar Representative job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 93% Part Time, 3% Temporary, and 2% Nights. Highlights an 100% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Sales Delivery Coordinator - Buick GMC

Woodhouse

Omaha, NE • On-site

$16 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Position Title: Sales Delivery Coordinator
Company: Woodhouse Auto Family
Job Location: Buick GMC - 11911 I St, Omaha, NE 68137
Position Type: Full - Time
Schedule: Monday - Saturday, with one day off during the week
Compensation: $16.00 - $18.00 Hourly + Commission

Company Benefits for Full-Time Employees:

  • Health Insurance: Medical + Health Savings Account, Dental, Vision
  • Life Insurance
  • Long-term and Short-term Disability Insurance
  • Retirement Savings Plan: 401K Plan with company match
  • Paid Time Off
  • Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day
  • Bereavement Pay
  • Employee Assistance Program

Additional Perks & Rewards:

  • New Employee Referrals Bonus
  • Customer Referral Bonus
  • Employee of the Month Bonus
  • Employee Appreciation Week: Company-wide appreciation event with giveaways and appreciation gifts.
  • Employee Discounts: Includes vehicles, parts, services.
  • Woodhouse Family Insurance: Employee discounts for Home and Auto Insurance.
  • Growth Potential: Opportunities to be promoted within our company.
  • Tuition Assistance Program: Automotive Technology or Collision Repair.
  • Woodhouse University: Paid In-house Technician Trainings.
  • Automotive Technician Paid Manufacturer Training: Includes travel and accommodations

The Sales Delivery Coordinator supports vehicle purchasing and dealer transfers while ensuring a smooth and exceptional customer delivery experience. Responsibilities include coordinating vehicle transfers, completing required paperwork, assisting customers with vehicle technology setup such as OnStar and SiriusXM, demonstrating vehicle features, providing post-sale customer support, and resolving customer concerns. The position also focuses on delivering excellent customer service, improving satisfaction outcomes, and maintaining compliance with company procedures and safety standards.

Why Join Woodhouse?

At Woodhouse, youre not just an employeeyoure part of our family. We proudly operate 24 locations representing 22 renowned brands. As a member of our team, youll benefit from comprehensive training programs, mentorship opportunities, and a collaborative work environment that fosters growth. We value your contributions and are committed to helping you reach your full potential. Join us and be part of a thriving community where your skills are recognized, your ambitions are supported, and your career can flourish!

Requirements:

  • Valid Driver's License with acceptable driving record
  • Ability to pass a pre-employment background check and drug screening.

Background Check: As part of our hiring process, we conduct background checks on candidates who receive a conditional offer of employment. This may include a review of criminal records, motor vehicle reports, employment history, sexual offender registries, and other relevant information. Background checks are conducted in compliance with applicable laws, and all candidates will be required to provide written consent before the check is initiated. A previous criminal record does not automatically disqualify you from employment; each case is reviewed individually.

Post-Offer Occupational Health Screenings: As part of the employment process, were committed to ensuring a safe, productive, and drug-free work environment. To achieve this goal, all prospective employees are required to undergo a drug screening following a conditional offer of employment.

Equal Opportunity Employer: We're committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, genetic information, pregnancy (including childbirth or related medical conditions), or any other characteristic protected by applicable law.

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