Onstar Representative Jobs (NOW HIRING)

Job Description
Work Arrangement:
Hybrid:
This role is categorized as hybrid. This means the successful candidate is expected to report to Milford, Michigan three times per week, at minimum.
Our Mission:
At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.
Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.
The Role:
The Software Test Engineer position in the Testing and Deployment team will use the Behavior Driven Development (BDD) methodology to create, maintain, improve, and automate solution, system, and feature level acceptance tests in both hardware (HIL/Vehicle) and simulation (SIL) environments. Work closely with Controls, Software, Calibration and other test engineers to identify issues, troubleshoot problems, and develop solutions.The organization is focused on end-to-end delivery of high voltage battery software for GM's EV portfolio. This includes both on-board and off-board diagnostic and prognostic development, and representation of safety critical content at the highest levels of the company.
What You'll Do:

• Create, modify, maintain, and execute Solution, System, or Feature level test plans
• Utilize understanding of simulation/automation tools (Cosim, Autobot, etc.) to create, own, and maintain automated test cases
• Organize, plan, and coordinate testing activities with Scrum Team
• Utilize tools to engineer, execute, and automate tests in SIL/HIL/vehicle environments
• Support identification of testing resource requirements
• Diagnose and correct vehicle, system, and controls deficiencies
• Support resolution of vehicle, plant, lab, or customer issues
• Work with field service engineers and Onstar reps to troubleshoot vehicles
• Analyze, review results, and document test failures via PRTS, Jira etc.
• Lead/Support best practices and process improvement initiatives
• Support program team reviews and demos
• Participate in development trips and related test activities as needed
• Perform other related duties as assigned

Your Skills & Abilities (Required Qualifications):

• BS in Electrical/Computer/Software Engineering, Computer Science, or related field
• 2+ years of demonstrated work experience with technical and professional skills in job-related area.
• Experience with Behavior Driven Development (BDD) process and familiarity with Gherkin
• Proficient in Python programming language
• Experience with GitHub, Jenkins, GitHub Actions, Jira and other configuration management, version control and code quality tools
• High level of oral and written communication skills
• High level of interpersonal skills to work independently and effectively with others
• Appropriate interpersonal styles and communication methods to work effectively with business partners to meet mutual goals required
• Ability to deal with ambiguity and work autonomously
• Valid US Driver License

What Will Give You A Competitive Edge (Preferred Skills):

• MS in Electrical/Computer/Software Engineering, Computer Science, or related field.
• 5+ years of demonstrated work experience with technical and professional skills in job-related area.
• Proficient in test automation framework (Autobot, Autoval, etc.)
• Proficient with GM's simulation environment (CoSIM/GMSIM)
• Experience with vehicle and bench validation at component, subsystem, or system level
• Experience with data logging tools (INCA, Vehicle Spy, CANALYZER Tools etc.)
• Experience with HIL and HIL tools (DSPACE, etc.)
• Working knowledge of embedded software development using C/Matlab/Simulink and associated tools (Jira, DOORS, Rhapsody, GIT etc.)
• Quick to learn, ambitious, and willing to work hands-on with GM's vehicles and benches.
• Agile development framework knowledge/experience

Benefits:
GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
Relocation:
This job may be eligible for relocation benefits.
The selected candidate will be required to travel <25% for this role.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, emailus or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.