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Onsite Representative Jobs (NOW HIRING)

The Supplier Field Expeditor / Field Representative acts as the onsite representative at supplier facilities to ensure timely delivery, quality compliance, and adherence to contractual and technical ...

The Supplier Field Expeditor / Field Representative acts as the onsite representative at supplier facilities to ensure timely delivery, quality compliance, and adherence to contractual and technical ...

Field Representative

Peterborough, NH · On-site

$85K - $110K/yr

The Supplier Field Expeditor / Field Representative acts as the onsite representative at supplier facilities to ensure timely delivery, quality compliance, and adherence to contractual and technical ...

Field Representative

Phoenix, AZ · On-site

$85K - $110K/yr

The Supplier Field Expeditor / Field Representative acts as the onsite representative at supplier facilities to ensure timely delivery, quality compliance, and adherence to contractual and technical ...

Field Representative

Phoenix, AZ · On-site

$85K - $110K/yr

The Supplier Field Expeditor / Field Representative acts as the onsite representative at supplier facilities to ensure timely delivery, quality compliance, and adherence to contractual and technical ...

CUSTOMER EXPERIENCE & COMMUNICATION As the onsite representative for SONIFI, we are looking for someone who is passionate about providing an exceptional customer experience. You'll work closely with ...

CUSTOMER EXPERIENCE & COMMUNICATION As the onsite representative for SONIFI, we are looking for someone who is passionate about providing an exceptional customer experience. You'll work closely with ...

CUSTOMER EXPERIENCE & COMMUNICATION As the onsite representative for SONIFI, we are looking for someone who is passionate about providing an exceptional customer experience. You'll work closely with ...

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Onsite Representative information

See salary details

$24.5K

$44.2K

$77K

How much do onsite representative jobs pay per year?

As of Jun 10, 2026, the average yearly pay for onsite representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is the difference between Onsite Representative vs Customer Service Associate?

AspectOnsite RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; certifications vary by industryHigh school diploma or equivalent
Work EnvironmentOn-site at client locations, often in industrial or corporate settingsRetail stores, call centers, or office environments
Employer & Industry UsageUsed in construction, manufacturing, or corporate sectors for on-site supportCommon in retail, hospitality, and customer support sectors
Search & Comparison IntentCompare roles involving on-site client interaction and supportCompare roles focused on customer service in retail or call centers

The main difference is that an Onsite Representative typically works directly at client locations providing specialized support, while a Customer Service Associate generally works in retail or call centers assisting customers remotely or in-store. Both roles require strong communication skills, but Onsite Representatives often need industry-specific knowledge and certifications related to the work environment.

What are some common challenges faced by an Onsite Representative and how can they be addressed?

Onsite Representatives often encounter challenges such as managing client expectations, adapting to rapidly changing priorities, and maintaining effective communication between the client and their own company. Success in this role requires strong problem-solving skills and the ability to remain flexible under pressure. Building trust through transparent communication and proactively addressing concerns can help mitigate potential issues and foster positive working relationships on-site.

What are the key skills and qualifications needed to thrive as an Onsite Representative, and why are they important?

To thrive as an Onsite Representative, you generally need strong organizational skills, attention to detail, and a background in customer service or logistics, often supported by a high school diploma or relevant experience. Familiarity with inventory management systems, Microsoft Office Suite, and occasionally specific vendor platforms is typically required. Excellent interpersonal communication, problem-solving abilities, and adaptability set outstanding candidates apart in this role. These skills and qualities are crucial for ensuring smooth onsite operations, effective client support, and efficient issue resolution.

What is an Onsite Representative?

An Onsite Representative is a professional who is stationed at a client’s location to manage and coordinate services or processes on behalf of their employer. Their responsibilities often include acting as a liaison between the client and their company, ensuring that operations run smoothly, addressing any issues that arise, and maintaining high levels of customer satisfaction. Onsite Representatives are commonly found in industries such as staffing, logistics, and facility management, where close oversight and client interaction are essential. Their role requires strong communication, problem-solving, and organizational skills to effectively support both the client and their employer.
Infographic showing various Onsite Representative job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.
Field Representative

Field Representative

ALTEN Technology USA

Dayton, OH • On-site

Full-time

Posted yesterday


Job description

We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life-from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.
As part of the global ALTEN Group-57,000+ engineers in 30 countries-we deliver across the entire product development cycle, from consulting to full project outsourcing.
When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.
The Supplier Field Expeditor / Field Representative acts as the onsite representative at supplier facilities to ensure timely delivery, quality compliance, and adherence to contractual and technical requirements.
This role is responsible for monitoring production progress, mitigating supply chain risks, and serving as the primary point of contact between the business and the supplier to protect program schedules and product integrity.
Key Responsibilities
Schedule & Production Oversight
• Monitor supplier manufacturing progress against committed schedules
• Track critical milestones (machining, assembly, inspection, shipment)
• Identify delays, capacity constraints, or material shortages
• Drive corrective actions to recover schedule
Supplier Performance Monitoring
• Ensure supplier compliance with contractual, technical, and quality requirements
• Verify production processes align with approved documentation
• Confirm readiness prior to shipment
• Provide structured reporting on supplier health and risk level
Quality & Compliance Interface
• Support surveillance of aerospace quality standards (e.g., AS9100)
• Witness inspections or key production steps as required
• Escalate quality non-conformances or process deviations
• Coordinate with Quality and Engineering teams
Risk Identification & Escalation
• Proactively identify supply chain risks (capacity, workforce, tooling, material)
• Communicate risk exposure to program leadership
• Support development of mitigation and recovery plans
Cross-Functional Coordination
• Serve as liaison between Procurement, Engineering, Quality, and the supplier
• Facilitate resolution of technical or logistical issues
• Support supplier improvement initiatives
Required Qualifications
• 5+ years experience in aerospace, manufacturing, or supply chain operations
• Strong understanding of production processes (machining, assembly, fabrication, etc.)
• Familiarity with aerospace quality standards (AS9100 preferred)
• Experience with supplier management or onsite representation
• Ability to read engineering drawings and technical documentation
• Strong communication and escalation skills
• Willingness to travel or be stationed at supplier sites
Salary Range: 85,000-110,000
The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.
Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.
Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.