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Onsite Representative Jobs (NOW HIRING)

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Perform onsite representative services for assigned clients, including creating return orders, scanning and organizing eligible products, preparing required documentation and shipping labels, packing ...

Onsite Recruitment Coordinator

Ramsey, NJ

$20 - $26.50/hr

Cultivate and manage relationships with current and potential hiring leaders as an onsite representative. * Manage candidate and client onsite communications and utilize client location knowledge and ...

Onsite Recruitment Coordinator

Ramsey, NJ · On-site

$20 - $26.50/hr

Cultivate and manage relationships with current and potential hiring leaders as an onsite representative. * Manage candidate and client onsite communications and utilize client location knowledge and ...

In this unique role, you'll serve as Wellthy's onsite representative for one of our enterprise clients, helping employees understand and access their family care benefits through education, one-on ...

In this unique role, you'll serve as Wellthy's onsite representative for one of our enterprise clients, helping employees understand and access their family care benefits through education, one-on ...

This individual will serve as the primary onsite representative for Tekberry, partnering closely with site leadership, HR, employees, recruiting, payroll, and operations teams to ensure workforce ...

In this unique role, you'll serve as Wellthy's onsite representative for one of our enterprise clients, helping employees understand and access their family care benefits through education, one-on ...

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Onsite Representative information

See salary details

$24.5K

$44.2K

$77K

How much do onsite representative jobs pay per year?

As of Aug 11, 2026, the average yearly pay for onsite representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is the difference between Onsite Representative vs Customer Service Associate?

AspectOnsite RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; certifications vary by industryHigh school diploma or equivalent
Work EnvironmentOn-site at client locations, often in industrial or corporate settingsRetail stores, call centers, or office environments
Employer & Industry UsageUsed in construction, manufacturing, or corporate sectors for on-site supportCommon in retail, hospitality, and customer support sectors
Search & Comparison IntentCompare roles involving on-site client interaction and supportCompare roles focused on customer service in retail or call centers

The main difference is that an Onsite Representative typically works directly at client locations providing specialized support, while a Customer Service Associate generally works in retail or call centers assisting customers remotely or in-store. Both roles require strong communication skills, but Onsite Representatives often need industry-specific knowledge and certifications related to the work environment.

What are common challenges faced by an onsite representative and how can they be addressed?

Onsite Representatives often encounter challenges such as managing client expectations, adapting to rapidly changing priorities, and maintaining effective communication between the client and their own company. Success in this role requires strong problem-solving skills and the ability to remain flexible under pressure. Building trust through transparent communication and proactively addressing concerns can help mitigate potential issues and foster positive working relationships on-site.

What skills and qualifications are needed to thrive as an onsite representative?

To thrive as an Onsite Representative, you generally need strong organizational skills, attention to detail, and a background in customer service or logistics, often supported by a high school diploma or relevant experience. Familiarity with inventory management systems, Microsoft Office Suite, and occasionally specific vendor platforms is typically required. Excellent interpersonal communication, problem-solving abilities, and adaptability set outstanding candidates apart in this role. These skills and qualities are crucial for ensuring smooth onsite operations, effective client support, and efficient issue resolution.

What is an onsite representative?

An Onsite Representative is a professional who is stationed at a client’s location to manage and coordinate services or processes on behalf of their employer. Their responsibilities often include acting as a liaison between the client and their company, ensuring that operations run smoothly, addressing any issues that arise, and maintaining high levels of customer satisfaction. Onsite Representatives are commonly found in industries such as staffing, logistics, and facility management, where close oversight and client interaction are essential. Their role requires strong communication, problem-solving, and organizational skills to effectively support both the client and their employer.
What job categories do people searching Onsite Representative jobs look for? The top searched job categories for Onsite Representative jobs are:
Infographic showing various Onsite Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Navy Onsite Representative (OSR) - Norfolk, VA

Serco

Norfolk, VA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Position Description & Qualifications

As the On-site Representative (OSR) for PMS 317J, Landing Craft Division, this position is the point of contact for all Landing Craft, Utility (LCU) matters at Assault Craft Unit Two (ACU 2) including LCU 1610 maintenance and availability as well as the transition to the upcoming LCU 1700.

The ability to obtain/maintain/transfer U.S. Department of War (DoW) Secret security clearance.

In this role, you will:

  • Provide input and deliverables to PMS 317 as required.

  • Provide technical and life cycle recommendations concerning LCU use and maintenance to Commanding Officer ACU 2 and PMS 317.

  • Act as the representative for developing information to complement testing, trials, studies, reports, plans and actions to develop future requirements.

  • Support the development of availability work packages for the sustainment of legacy craft.

  • Serve as the point of contact for all assistance and inquiries for action from agencies under the direction of PMS 317J.

  • Assist with the implementation and monitoring of the TYCOM’s and Life Cycle Manager’s Programs for corrosion control and prevention, class maintenance policy, EOSS/EOCC, and budget requirements.

  • Assist the Port Engineer in the planning of availability between MID ATLANTIC Regional Maintenance Center (MARMC) and the Program Office.

  • Assist the Inservice Engineering Agent (ISEA) and Planning Yard Lead in the planning of availabilities utilizing AIT contractors.

  • Participate in and support in all aspects of LCU 1700 procurement efforts.

  • Provide technical guidance in installation of Boat Alterations.

  • Travel as required in support of the PMS 317 mission.

  • Perform additional duties as assigned.

To be successful in this role, you will have:

  • To be able to obtain and maintain a DoW Secret Security Clearance .

  • A U.S. Citizenship.

  • A Bachelor`s degree and 8 years of relevant experience.

  • or an Associate’s degree and 10 years of relevant experience.

  • or a High-school Diploma/GED and 12 years of relevant experience.

  • LCU, LCAC, or prior Navy Amphibious Operations experience is highly desired.

  • Engineering experience, specifically as it pertains to ship or navy craft is strongly preferred.

  • A strong communication skills (both written and oral) are required.

  • The ability to work/coordinate with personnel that are geographically dispersed is required.

  • Microsoft Excel, PowerPoint, and Outlook, and MS Project experience are required.

  • To be able to traverse ladders and work in small spaces.

  • Previous AIT experience is preferred.

  • Experience running projects is strongly preferred.

  • The ability to travel 10%.

If you are interested in supporting and working with our military and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

  • Medical, dental, and vision insurance

  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

  • 401(k) plan that includes employer matching funds

  • Tuition reimbursement program

  • Life insurance and disability coverage

  • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

  • Birth, adoption, parental leave benefits

  • Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .