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Onsite Customer Service Representative Jobs (NOW HIRING)

CFS

Customer Service Representative

Elkhorn, WI

$20 - $24/hr

Customer Service Representative Location: Elkhorn, WI (Onsite) Pay: $20.00 - $24.00 per hour Why This Opportunity Stands Out * Join a stable, growing manufacturing company with a collaborative and ...

Terminix

Customer Service Rep- Onsite

Pearl City, HI · On-site

$16.75 - $22.50/hr

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day. Inbound ...

Tekberry

Customer Service Representative

Taylorsville, UT · On-site

$17 - $19/hr

Salt Lake City, UT (100% Onsite during training; potential hybrid thereafter) Job Code : 1983 Overview Tekberry is seeking a Customer Service Representative I to support our client, a Medical Devices ...

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How much do onsite customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for onsite customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an onsite customer service representative?

Onsite customer service representatives are professionals who assist customers in person, typically at a company’s physical location or at a client’s site. Their main role is to address customer inquiries, resolve issues, and provide information or support related to products or services. By interacting directly with customers, they help ensure a positive experience and foster customer satisfaction. Onsite representatives may also handle returns, process transactions, and collaborate with other departments to solve complex problems. Their hands-on approach distinguishes them from remote or call center customer service roles.

What are some common challenges faced by onsite customer service representatives, and how can they be effectively managed?

Onsite Customer Service Representatives often encounter challenges such as handling difficult customer interactions, adapting to rapidly changing situations, and balancing multiple tasks simultaneously. Successfully managing these challenges typically involves strong communication skills, patience, and problem-solving abilities. Many organizations provide training and ongoing support to help representatives develop these skills and encourage teamwork among staff to share solutions and best practices. Building positive relationships with both customers and colleagues is also key to thriving in this role.

What are the key skills and qualifications needed to thrive as an onsite customer service representative?

To thrive as an Onsite Customer Service Representative, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Outstanding communication, patience, and conflict resolution skills help you stand out when addressing diverse customer needs. These skills ensure effective service delivery, customer satisfaction, and contribute to positive business outcomes in face-to-face settings.
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Onsite Customer Service Representative jobs near you
Infographic showing various Onsite Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Arata Expositions

Gaithersburg, MD • On-site

$17.50 - $23.75/hr

Other

Re-posted 25 days ago

Job description

Customer Service Representative

We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success.

Responsibilities:
  • Draft correspondences and other formal documents
  • Plan and schedule events
  • Assist onsite at Tradeshows and Conferences
  • Answer inbound telephone calls
  • Develop and implement organized filing systems
  • Perform all other office tasks
Qualifications:
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Strong organizational skills
  • Proficiency in Microsoft Office

Requirements

  • Must be available to travel
  • Must be available to work occasional weekends/evenings
  • Must have a driver's license and car
  • Must be available to work overtime

Apply