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Onsite Customer Service Representative Jobs (NOW HIRING)

Smith Optics

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

Portland, OR (onsite role) General Summary: As a Customer Service Representative (CSR) at Smith Optics, you'll be the vital link connecting our brand with our valued customers. Your mission?

TEKsystems

Customer Service Representative - Onsite

Herndon, VA

$20 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Member Services Representative (Call Center) - $20-$21/hr 100% on-site About the Role We are ... Ideal candidates bring strong customer service skills , preferably within banking, credit union, or ...

CFS

Customer Service Representative

Leetsdale, PA

$18 - $20/hr

Customer Service Representative Leetsdale, PA 15056 $18-$20/hour Full-Time | Onsite About the Company Our client is a well-established, family-owned organization with a close-knit team and a ...

CTC

Be Seen First

Customer Service Representative

Youngstown, OH · On-site

$17/hr

Job Title/ - Customer Service Rep - incoming / outgoing calls, email and text communication, follow ... Location Address: 6981 Southern Blvd. Youngstown, Ohio 44512 (100% Onsite) manufacturing optical ...

New

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Work Schedule: Full-time | Onsite | Contract-to-Hire About Our Client: Addison Group is partnering with one of our clients to find a dependable and customer-focused Customer Service Representative.

Harbor Wholesale

Customer Service Representative - CSR

Lacey, WA

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CUSTOMER SERVICE REPRESENTATIVE - CSR This onsite corporate position confers with customers via telephone or email in order to provide information about products and services, to take orders, cancel ...

Posted today

Addison Group

Customer Service Representative

Aurora, CO · On-site

$19 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong ... This is a fully onsite role with long-term potential and early conversion opportunities. Key ...

Addison Group

Customer Service Representative

Aurora, CO · On-site

$19 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong ... This is a fully onsite role with long-term potential and early conversion opportunities. Key ...

Addison Group

Customer Service Representative

Aurora, CO · On-site

$19 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong ... This is a fully onsite role with long-term potential and early conversion opportunities. Key ...

Addison Group

Customer Service Representative

Aurora, CO · On-site

$19 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong ... This is a fully onsite role with long-term potential and early conversion opportunities. Key ...

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How much do onsite customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for onsite customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an onsite customer service representative?

Onsite customer service representatives are professionals who assist customers in person, typically at a company’s physical location or at a client’s site. Their main role is to address customer inquiries, resolve issues, and provide information or support related to products or services. By interacting directly with customers, they help ensure a positive experience and foster customer satisfaction. Onsite representatives may also handle returns, process transactions, and collaborate with other departments to solve complex problems. Their hands-on approach distinguishes them from remote or call center customer service roles.

What are some common challenges faced by onsite customer service representatives, and how can they be effectively managed?

Onsite Customer Service Representatives often encounter challenges such as handling difficult customer interactions, adapting to rapidly changing situations, and balancing multiple tasks simultaneously. Successfully managing these challenges typically involves strong communication skills, patience, and problem-solving abilities. Many organizations provide training and ongoing support to help representatives develop these skills and encourage teamwork among staff to share solutions and best practices. Building positive relationships with both customers and colleagues is also key to thriving in this role.

What are the key skills and qualifications needed to thrive as an onsite customer service representative?

To thrive as an Onsite Customer Service Representative, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Outstanding communication, patience, and conflict resolution skills help you stand out when addressing diverse customer needs. These skills ensure effective service delivery, customer satisfaction, and contribute to positive business outcomes in face-to-face settings.
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What cities are hiring for Onsite Customer Service Representative jobs? Cities with the most Onsite Customer Service Representative job openings:
What states have the most Onsite Customer Service Representative jobs? States with the most job openings for Onsite Customer Service Representative jobs include:
What job categories do people searching Onsite Customer Service Representative jobs look for? The top searched job categories for Onsite Customer Service Representative jobs are:
Onsite Customer Service Representative jobs near you
Infographic showing various Onsite Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Onsite

Airtron

San Antonio, TX • On-site

$14.50 - $19.50/hr

Full-time

Re-posted 23 days ago

Airtron rating

5.3

Company rating: 5.3 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Job Description:

Fully Onsite - San Antonio

The Customer Service Representative will support the operational business needs by communicating with and addressing all customer needs and inquiries as well as partnering with field employees and management and completing all applicable administrative duties.

Essential Duties/Responsibilities*:

  • Answers phones, schedules customers and assists customers with any/all inquiries.
  • Provides customer services relating to sales, sales promotions, installations and communications.
  • Takes incoming and makes outbound calls, processes credit cards, offers service plans, schedules appointments, processes refunds.
  • Manages all data entry including but not limited to utilization of emails, text messages and other communicative tools to help efficiently route manpower and other resources throughout the days.
  • Makes outbound customer phone calls in limited situations typically when following up on permits and inspections as well as rescheduling services for customers.
  • Ensures that good customer relations are maintained, and that customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
  • Follows location initiatives and proactively informs and educates customers.
  • Makes recommendations and in some cases develops improvement plans in response to customer surveys.
  • Follows all company policies and procedures, including but not limited to safety.
  • Other duties as assigned.

Minimum Requirements:

  • High School Diploma or GED.
  • 2-4 years of experience working in an office setting with a minimum of 20% of daily duties assisting customers over the phone.
  • General computer competency is required, including a minimum of 1-year experience Microsoft Excel, Word, and Outlook.
  • Must be able to communicate in English effectively, both verbally and in writing.
  • Valid driver's license required.
  • Ability to work overtime with little notice; weekends hours may occasionally be required.

Preferred Qualifications:

  • Completed college course work.

Additional Knowledge, Skills and Abilities:

  • Customer service mindset.
  • Ability to work independently and as part of a team.
  • Excellent written and verbal communication skills.
  • Able to work in a fast-paced environment.
  • Strong organizational skills, attention to detail and the ability to multi-task.
  • Willingness to learn and be a part of a team.
  • Positive attitude and a team player.
  • Related work experience may be substituted for education
  • Ability to build positive relationships with customers, both internal and external.
  • Willingness and ability to work collaboratively with all levels of the organization.
  • Safety mindset and acceptance of a safety culture.
Working Conditions:
  • Onsite- Open office environment.
  • Fast-paced environment.

Physical Requirements:

  • Must be able to lift/move up to 20 pounds frequently.
  • Frequently performs tasks requiring bending at the waist, kneeling or crouching.
  • Must be able to adhere to long periods of standing, walking or sitting.
  • Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other office equipment safely.
  • With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception.
  • Ability to express or exchange ideas by means of the spoken word to impart oral information to others.
  • Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad.
  • Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools.

Airtron is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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