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How much do online text chat operator jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for online text chat operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of an Online Text Chat Operator?

As an Online Text Chat Operator, your main responsibilities include responding promptly to customer inquiries via text-based chat, providing accurate information about products or services, and assisting with troubleshooting or resolving issues. You may also be required to document interactions, escalate more complex issues to appropriate team members, and maintain customer privacy and data security throughout each chat session. Additionally, operators often manage multiple chat conversations simultaneously, which requires strong organizational and multitasking skills. This role is typically part of a collaborative customer support team, where regular communication with supervisors and colleagues ensures seamless service delivery.

What is an Online Text Chat Operator job?

An Online Text Chat Operator interacts with customers via text-based chat to provide support, answer inquiries, or engage in conversations. These roles are commonly found in customer service, sales, or entertainment industries. Operators typically follow company guidelines and scripts to ensure effective communication. The job requires strong typing skills, good grammar, and the ability to handle multiple conversations at once. It can often be done remotely, offering flexibility in work hours.

What are the key skills and qualifications needed to thrive in the Online Text Chat Operator position, and why are they important?

To thrive as an Online Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and attention to detail, often demonstrated by prior customer service or administrative experience. Familiarity with live chat platforms, CRM systems, and basic computer literacy are typically required, and some employers may offer or prefer specific training or certifications in customer support tools. Patience, problem-solving, and the ability to multitask while maintaining a professional tone are important soft skills in this role. These skills ensure clear, efficient, and positive interactions with customers, which supports both customer satisfaction and company goals.

More about Online Text Chat Operator jobs
What cities are hiring for Online Text Chat Operator jobs? Cities with the most Online Text Chat Operator job openings:
What are the most commonly searched types of Text Chat Operator jobs? The most popular types of Text Chat Operator jobs are:
What states have the most Online Text Chat Operator jobs? States with the most job openings for Online Text Chat Operator jobs include:
What job categories do people searching Online Text Chat Operator jobs look for? The top searched job categories for Online Text Chat Operator jobs are:
Online Text Chat Operator jobs near you
Infographic showing various Online Text Chat Operator job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, 13% Hybrid, and 4% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.
Local CDL-A Truck Driver - Owner Operator - Home Daily

Local CDL-A Truck Driver - Owner Operator - Home Daily

Hub Group

Kaukauna, WI • On-site

$210K/yr

Other

Medical, Dental, Vision, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Hub Group rating

5.7

Company rating: 5.7 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

320th of 339 rated logistics

Job description

Hub Group is Now Seeking CDL-A Owner Operators in Milwaukee, WI!Average up to $210,000 per Year - Home Daily - No-Touch


Top Pay & Benefits:
  • Average up to $210,000 annually
  • Home daily 
  • No-touch freight 
  • Fuel discounts
  • Paid fuel surcharge
  • Weekly settlements
  • Direct deposit
  • Access to online settlements
  • No forced dispatch - Select the load you want to haul
  • Consistent miles - Average up to 2,500 miles per week


Requirements:
  • Must have a CDL-A License
  • At least one year of experience
  • Must be an Owner Operator

Get started with Hub Group, Today! Apply Now!


About Hub Group:

For over fifty-five years, we’ve been providing the best of the best for our customers and paving the way in the industry. We are defined by our core values: Service, integrity, and innovation. Our pride is in our service as well as our valued employees, and we want you to come aboard and be part of what makes us an elite trucking team.


Additional Benefits:
  • Paid Vacation
  • Health Savings Account (HSA) with company contribution
  • Flexible Spending Account (FSA) options that can help with medical, dental, vision, and daycare expenses
  • Prescription drug coverage
  • Paid orientation and training
  • Company-provided paid parental leave
  • Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video to employees and household members to help with navigating life’s challenges
  • Supplemental insurance coverage (including short/long-term disability, life insurance, and accidental coverage)


Get started with Hub Group, Today! Apply Now!

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