ZipRecruiter

Log In

1

Online Support Worker Jobs (NOW HIRING)

Rite of Passage

JUVENILE SUPPORT WORKER

Harrisburg, AR · On-site

$17.75 - $18.82/hr

Rite of Passage Team is hiring for a Direct Juvenile Support Worker at The Harrisburg Juvenile Treatment Center (H.J.T.C) in Harrisburg, Arkansas The Harrisburg Juvenile Treatment Center, is ...

Rite of Passage

JUVENILE SUPPORT WORKER

Harrisburg, AR · On-site

$17.75 - $18.82/hr

Rite of Passage Team is hiring for a Direct Juvenile Support Worker at The Harrisburg Juvenile Treatment Center (H.J.T.C) in Harrisburg, Arkansas The Harrisburg Juvenile Treatment Center, is ...

TFI Family Services, Inc.

Crisis Support Worker

Iola, KS · On-site

$14.55/hr

We are looking for Crisis Support Worker to add to our team! A High School diploma or equivalent is required. Previous work experience demonstrating competency in a role serving children and families ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsOnline Support Worker Jobs

Online Support Worker information

See salary details

$8

$17

$24

How much do online support worker jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for online support worker in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.71 per hour, depending on experience, location, and employer.

What is an online support worker?

Online support workers are professionals who provide assistance, guidance, and support to individuals or groups via digital platforms such as chat, email, or video calls. They may work in various sectors, including mental health, education, customer service, or social care, helping clients with a range of issues or inquiries. Their main role is to ensure that people receive timely and effective support remotely, often offering resources, advice, or emotional support depending on the organization's focus.

How do online support workers typically collaborate with other team members to assist clients effectively?

Online Support Workers often work closely with case managers, healthcare professionals, and technical support teams to ensure comprehensive assistance for clients. Communication is typically conducted through internal chat platforms, emails, and virtual meetings to share updates on client progress, discuss challenges, and coordinate interventions. This collaborative approach helps ensure clients receive timely, holistic support while allowing team members to share expertise and problem-solve together. Being proactive in communication and documenting interactions are key to successful teamwork in this role.

What are the key skills and qualifications needed to thrive as an online support worker, and why are they important?

To thrive as an Online Support Worker, you need strong problem-solving abilities, digital literacy, and a relevant qualification in social care, counseling, or a related field. Familiarity with online communication platforms, customer relationship management (CRM) systems, and secure data handling tools is typically required. Outstanding interpersonal skills, patience, and the ability to communicate clearly and empathetically make someone excel in this role. These skills are essential to effectively support clients in a virtual environment, ensuring their needs are met promptly and securely.

What is the difference between Online Support Worker vs Customer Service Representative?

AspectOnline Support WorkerCustomer Service Representative
CredentialsOften requires basic technical or communication skills, certifications varyTypically requires customer service or communication training
Work EnvironmentRemote, online platformsCall centers, retail, or office settings, sometimes remote
Employer & IndustryTech companies, e-commerce, service providersRetail, telecom, banking, various industries
Search & ComparisonOften searched together due to similar roles in supportCommonly compared with Online Support Worker for customer interaction roles

Online Support Workers primarily provide technical or product assistance remotely via online platforms, focusing on digital communication. Customer Service Representatives handle customer inquiries across various channels, including phone, email, or in-person. While both roles involve assisting customers, Online Support Workers tend to specialize in technical support and work mainly online, whereas Customer Service Reps may work in diverse environments and handle broader customer concerns.

More about Online Support Worker jobs

What cities are hiring for Online Support Worker jobs?

Cities with the most Online Support Worker job openings:

What are the most commonly searched types of Support Worker jobs?

The most popular types of Support Worker jobs are:

What states have the most Online Support Worker jobs?

States with the most job openings for Online Support Worker jobs include:

Online Support Worker jobs near you
Infographic showing various Online Support Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,962 per year, or $17.3 per hour.

Crisis Support Worker

Mainstream Nonprofit Solutions

Fort Scott, KS • On-site

$14.55/hr

Full-time, Part-time

Vision, Life

Posted 8 days ago

Job description

****Average hourly rate is $14.55 (including wage, incentives, bonuses, overtime, shift differential, etc.)****
***Two shifts are available: Monday - Thursday 4p to 2a and Monday - Thursday 12a - 10a. Both shifts will require a rotating on-call weekend once every four weeks. ****
We are looking for Crisis Support Worker to add to our team! A High School diploma or equivalent is required. Previous work experience demonstrating competency in a role serving children and families preferred. We will teach you the rest!
A Day in The Life as a Crisis Support Worker
As a Crisis Support Worker, you will assist with children after hours. These situations may include, transporting a child to their new foster home or helping a child in moderate crisis. This is a full-time position. Support Workers may be asked to be with a child in a hospital or any of our numerous offices in the area. We do provide a company car, cell phone and compute. This position requires a rotation of weekend on call hours once every four weeks.
What We Are Looking For
We are looking for someone who is compassionate, eager to learn, and who wants to help children in times of crisis. We are looking for someone that can communicate clearly and effectively. We want someone who has a desire to help children grow, learn, and build healthy coping skills and a strong desire to advocate for children! This position is great for those looking for a part-time job and who is wanting experience in the child welfare field.
Why you should work for TFI Family Services
We offer a wide variety of benefits, including flexible scheduling and remote work! We also provide you with 20 days of personal leave in your first year of employment and 25 days after completion of year one as well as 12 paid holidays! We offer a longevity bonus and tuition reimbursement! As an added bonus, you get to work with a FANTASTIC team who are all dedicated to the mission and vision by being devoted to the strength of family and to be nationally recognized for excellence in service, education and advocacy.
If you want to make a difference in a child's life, join our team today!
TFI is an Equal Opportunity Employer.
To apply, please visit www.tfifamily.org/employment
Requirements
Predictive Index Assessments assist hiring managers to determine if a candidate may be a good match for the position.
Please complete a Predictive Index Assessments at the following link below:
https://assessment.predictiveindex.com/692W/c69c5acf-17a9-4878-8b5c-98a43baf50d2?type=candidateba
The PI assessment takes 5-7 minutes to complete. There are no right or wrong answers.
Salary Description
Average hourly rate for this position $14.55

Apply