ZipRecruiter

Log In

1

Online Support Worker Jobs in Appleton, WI (NOW HIRING)

Festival Foods

Online Shopper (Part-Time)

De Pere, WI · On-site

If you enjoy working independently, and making someone's day a little easier, this is the role for ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

Festival Foods

Online Shopper (Part-Time)

Appleton, WI · On-site

If you enjoy working independently, and making someone's day a little easier, this is the role for ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

Festival Foods

Online Shopper (Part-Time)

Neenah, WI · On-site

If you enjoy working independently, and making someone's day a little easier, this is the role for ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

Festival Foods

Online Shopper (Part-Time)

Neenah, WI

If you enjoy working independently, and making someone's day a little easier, this is the role for ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

Festival Foods

Online Shopper (Part-Time)

Kimberly, WI · On-site

If you enjoy working independently, and making someone's day a little easier, this is the role for ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

Festival Foods

Online Shopper (Part-Time)

Appleton, WI · On-site

If you enjoy working independently, and making someone's day a little easier, this is the role for ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

Festival Foods

Online Shopper (Part-Time)

De Pere, WI · On-site

If you enjoy working independently, and making someone's day a little easier, this is the role for ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

Festival Foods

Online Shopper (Part-Time)

Kimberly, WI · On-site

If you enjoy working independently, and making someone's day a little easier, this is the role for ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

Festival Foods

Online Shopper (Part-Time)

Kimberly, WI · On-site

If you enjoy working independently, and making someone's day a little easier, this is the role for ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

Festival Foods

Online Shopper (Part-Time)

Neenah, WI · On-site

If you enjoy working independently, and making someone's day a little easier, this is the role for ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

Festival Foods

Online Shopper (Part-Time)

Appleton, WI · On-site

If you enjoy working independently, and making someone's day a little easier, this is the role for ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

Festival Foods

Online Shopper (Part-Time)

Neenah, WI

If you enjoy working independently, and making someone's day a little easier, this is the role for ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

Festival Foods

Online Shopper (Part-Time)

Neenah, WI

If you enjoy working independently, and making someone's day a little easier, this is the role for ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Appleton, WI

$14.50 - $17/hr

Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ... Provide support and assistance through direct interaction with minors, individuals with special ...

Metro Market

Online Grocery Pick-Up Clerk

Green Bay, WI

$14.50 - $17.25/hr

Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ... Provide support and assistance through direct interaction with minors, individuals with special ...

Pick 'n Save

Online Grocery Pick-Up Clerk

Neenah, WI

$15.50 - $18.25/hr

Emotional and financial support with free counseling through our Employee Assistance Program and ... Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and ...

next page

Showing results 1-20

All JobsOnline Support Worker JobsOnline Support Worker Jobs in Appleton, WI

Online Support Worker information

See Appleton, WI salary details

$8

$16

$24

How much do online support worker jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for online support worker in Appleton, WI is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.23 per hour, depending on experience, location, and employer.

How do online support workers typically collaborate with other team members to assist clients effectively?

Online Support Workers often work closely with case managers, healthcare professionals, and technical support teams to ensure comprehensive assistance for clients. Communication is typically conducted through internal chat platforms, emails, and virtual meetings to share updates on client progress, discuss challenges, and coordinate interventions. This collaborative approach helps ensure clients receive timely, holistic support while allowing team members to share expertise and problem-solve together. Being proactive in communication and documenting interactions are key to successful teamwork in this role.

What are the key skills and qualifications needed to thrive as an online support worker, and why are they important?

To thrive as an Online Support Worker, you need strong problem-solving abilities, digital literacy, and a relevant qualification in social care, counseling, or a related field. Familiarity with online communication platforms, customer relationship management (CRM) systems, and secure data handling tools is typically required. Outstanding interpersonal skills, patience, and the ability to communicate clearly and empathetically make someone excel in this role. These skills are essential to effectively support clients in a virtual environment, ensuring their needs are met promptly and securely.

What is an online support worker?

Online support workers are professionals who provide assistance, guidance, and support to individuals or groups via digital platforms such as chat, email, or video calls. They may work in various sectors, including mental health, education, customer service, or social care, helping clients with a range of issues or inquiries. Their main role is to ensure that people receive timely and effective support remotely, often offering resources, advice, or emotional support depending on the organization's focus.

What is the difference between Online Support Worker vs Customer Service Representative?

AspectOnline Support WorkerCustomer Service Representative
CredentialsOften requires basic technical or communication skills, certifications varyTypically requires customer service or communication training
Work EnvironmentRemote, online platformsCall centers, retail, or office settings, sometimes remote
Employer & IndustryTech companies, e-commerce, service providersRetail, telecom, banking, various industries
Search & ComparisonOften searched together due to similar roles in supportCommonly compared with Online Support Worker for customer interaction roles

Online Support Workers primarily provide technical or product assistance remotely via online platforms, focusing on digital communication. Customer Service Representatives handle customer inquiries across various channels, including phone, email, or in-person. While both roles involve assisting customers, Online Support Workers tend to specialize in technical support and work mainly online, whereas Customer Service Reps may work in diverse environments and handle broader customer concerns.

Online Support Worker jobs near you
Infographic showing various Online Support Worker job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,089 per year, or $16.9 per hour.

Online Shopper (Part-Time)

Festival Foods

De Pere, WI • On-site

Part-time

Dental, Vision, Retirement

Posted 16 days ago

Festival Foods rating

6.3

Company rating: 6.3 out of 10

Based on 280 frontline employees who took The Breakroom Quiz

45th of 122 rated grocery stores

Job description

Location : Name
De Pere
Position Type
Part-Time
Company Overview
ABOUT FESTIVAL FOODS:
We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.
Job Summary
Join Our Festival Foods Team as an Online Personal Shopper!
Looking for a flexible and engaging role in retail? As an Online Personal Shopper, you'll play a key part in ensuring our guests receive the freshest, highest-quality groceries-picked with care and ready for pickup. If you enjoy working independently, and making someone's day a little easier, this is the role for you!
External Job Description
What You'll Do:
As an Online Shopper at Festival Foods for our Click N Go experience, you'll:
  • Carefully select products for our Online Grocery guests, following notes and preferences to ensure satisfaction.
  • Organize and stage orders efficiently, keeping quality and freshness top of mind.
  • Offer thoughtful substitutions when needed and communicate updates to guests.
  • Greet guests with a smile, retrieve and load their orders, and provide top-tier service.
  • Maintain a clean and organized Online Grocery area.
  • Assist guests with inquiries, both in-store and online.
  • Support your team by jumping in to additional roles as needed after fulfilling orders.
  • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
  • Other duties as assigned.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To excel in the Online Shopper role at Festival Foods, you should have:
  • Strong attention to detail and ability to work independently.
  • A friendly and helpful attitude-guest service is at the heart of what we do!
  • Computer skills and ability to navigate online ordering platforms.
  • The ability to adapt to changing tasks throughout your shift.
  • A valid liquor license (or willingness to obtain one).

Physical Demands and Work Environment
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Must work in hot and cold environments
  • Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day
  • Ability to bend, kneel and stand for extended periods of time
  • Requires physical exertion to manually move, lift, carry, push, and pull heavy objects and materials

Work Schedule
The Online Shopper is a part-time position (less than 28 hours per week) The work schedule may include mornings, afternoons, evenings, weekends, and holidays.
This part-time Online Personal Shopper role offers a dynamic work environment where no two days are the same. Whether you're picking the perfect products, assisting guests, or ensuring smooth online order fulfillment, you'll be an essential part of our retail team. Ready to make shopping easier and more enjoyable for our guests? Apply today!
Benefits Overview
WHY YOU'LL LOVE IT HERE:
  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
    At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
    Location : Address
    1001 Main Avenue
    Location : City
    De Pere
    Location : State/Province
    WI
    Location : Postal Code
    54115

    • What Festival Foods employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Festival Foods logo

    About Festival Foods

    Sourced by ZipRecruiter

    Festival Foods serves guests in 40 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

    Industry

    Retail

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    De Pere, WI, US

    Year founded

    1946

    View All Festival Foods Jobs

    Apply