ZipRecruiter

Log In

1

Online Support Worker Jobs (NOW HIRING)

Mears Group, Inc.

Support Worker

Livingston, MT · On-site

$16 - $20.75/hr

Hourly rate: 13.72 Support Worker Location: Bryson Court Contract Type: Zero-hour contract / Full time & Part time hours available Hourly Rate: 13.72 an hour Are you passionate about making a ...

Cygnethealth

$15 - $19.50/hr

We are looking for a confident Support Workers with a passion for delivering outstanding care. You'll be working42 hours a week(Days 07:30am - 19:45pm, Nights 19:30pm - 07:45am including alternative ...

Mears Group, Inc.

Support Worker

Livingston, MT · On-site

$16 - $20.75/hr

Hourly rate: 13.72 Support Worker Location: West Lothian Contract: Zero hour Hourly Rate: 13.72 an hour Due to a new contract win in West Lothian, we are continually looking for Support Workers to ...

Mears Group, Inc.

Support Worker

Livingston, MT · On-site

$16 - $20.75/hr

Hourly rate: 13.72 Support Worker Location: West Lothian Contract: Zero hour Salary: 13.72 an hour Due to a new contract win in West Lothian, we are continually looking for Support Workers to join ...

onehopeunited

Support Worker

Tamarac, FL · On-site

$15 - $18/hr

The Support Worker is responsible for the daily management of a therapeutic residential living environment at our Hope house in Tamarac, FL . The support worker promotes the learning of skills for ...

next page

Showing results 1-20

All JobsOnline Support Worker Jobs

Online Support Worker information

See salary details

$8

$17

$24

How much do online support worker jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for online support worker in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.71 per hour, depending on experience, location, and employer.

How do Online Support Workers typically collaborate with other team members to assist clients effectively?

Online Support Workers often work closely with case managers, healthcare professionals, and technical support teams to ensure comprehensive assistance for clients. Communication is typically conducted through internal chat platforms, emails, and virtual meetings to share updates on client progress, discuss challenges, and coordinate interventions. This collaborative approach helps ensure clients receive timely, holistic support while allowing team members to share expertise and problem-solve together. Being proactive in communication and documenting interactions are key to successful teamwork in this role.

What are the key skills and qualifications needed to thrive as an Online Support Worker, and why are they important?

To thrive as an Online Support Worker, you need strong problem-solving abilities, digital literacy, and a relevant qualification in social care, counseling, or a related field. Familiarity with online communication platforms, customer relationship management (CRM) systems, and secure data handling tools is typically required. Outstanding interpersonal skills, patience, and the ability to communicate clearly and empathetically make someone excel in this role. These skills are essential to effectively support clients in a virtual environment, ensuring their needs are met promptly and securely.

What are online support workers?

Online support workers are professionals who provide assistance, guidance, and support to individuals or groups via digital platforms such as chat, email, or video calls. They may work in various sectors, including mental health, education, customer service, or social care, helping clients with a range of issues or inquiries. Their main role is to ensure that people receive timely and effective support remotely, often offering resources, advice, or emotional support depending on the organization's focus.

What is the difference between Online Support Worker vs Customer Service Representative?

AspectOnline Support WorkerCustomer Service Representative
CredentialsOften requires basic technical or communication skills, certifications varyTypically requires customer service or communication training
Work EnvironmentRemote, online platformsCall centers, retail, or office settings, sometimes remote
Employer & IndustryTech companies, e-commerce, service providersRetail, telecom, banking, various industries
Search & ComparisonOften searched together due to similar roles in supportCommonly compared with Online Support Worker for customer interaction roles

Online Support Workers primarily provide technical or product assistance remotely via online platforms, focusing on digital communication. Customer Service Representatives handle customer inquiries across various channels, including phone, email, or in-person. While both roles involve assisting customers, Online Support Workers tend to specialize in technical support and work mainly online, whereas Customer Service Reps may work in diverse environments and handle broader customer concerns.

More about Online Support Worker jobs
What cities are hiring for Online Support Worker jobs? Cities with the most Online Support Worker job openings:
What are the most commonly searched types of Support Worker jobs? The most popular types of Support Worker jobs are:
What states have the most Online Support Worker jobs? States with the most job openings for Online Support Worker jobs include:
Online Support Worker jobs near you
Infographic showing various Online Support Worker job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 31% Full Time, and 67% Part Time. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $35,962 per year, or $17.3 per hour.

Support Worker

Collaborative Support Programs

Clifton, NJ

$19.23 - $21.63/hr

Other

Medical, Dental, Vision, PTO

Posted 25 days ago

Job description

Description

CSPNJ a mental health nonprofit agency is looking for full-time Support Worker.  The Support Worker provides direct support, skill development, and community resource linkage to persons served with psychiatric and/or substance use disabilities. Services are designed to promote independence and support individuals in living successfully in the community.  This role is primarily field-based (70-80%), involving regular meetings with persons served to implement service plans and assess ongoing needs. Progress notes must be completed at the time of service and in compliance with all regulatory standards.


HIGHLIGHTS

  • A person-centered, collaborative approach designed to provide residents with the knowledge, skills, and resources needed to live in the most independent setting possible, while addressing emergent issues to support their self-care. 
  • Support person's served with the 8 dimensions of wellness.
  • Participate in the development and delivery of service plans.
  • Advocacy and development of community-based support.
  • Rotating weekends on call by phone (added compensation for on call rotation and outreach).

Hourly Rate: $19.23 - $21.63 based on education & experience


Full-time | Benefit Eligible (Medical, free DMO dental & free vision) including 6 weeks PTO & 11 Holidays

Requirements

  • Bachelor's degree in a mental health related discipline or High School Diploma / GED with 4 years of related experience.
  • The ability to write clear, concise, and accurate billable progress notes.
  • Exceptional time management to be able to support the needs of multiple residents.
  • Outstanding written and verbal communication skills.
  • Excellent communication, assessment, and people skills.
  • A prominent level of patience and emotional resilience.
  • The ability to remain calm under pressure when dealing with challenging situations.
  • Ability to carry out domestic duties.
  • Proficient in MS Office products, as well as general computer literacy.
  • Proven ability to engage and support individuals with mental health diagnoses using empathy, professionalism, and trauma-informed practices.
  • Bilingual skills a plus!
  • MUST have a valid NJ Driver's License with acceptable driving record.
  • Lived Experience: CSPNJ prioritizes hiring people who use their life experience with a mental health diagnose or substance use to inspire and support others.

PM22

Apply