ZipRecruiter

Log In

1

Online Support Worker Jobs (NOW HIRING)

onehopeunited

Support Worker

Zephyrhills, FL · On-site

$18/hr

The Support Worker is responsible for the daily management of a therapeutic residential living environment at our Hope house in Pasco County, FL. The support worker promotes the learning of skills ...

onehopeunited

Support Worker

Saint Cloud, FL · On-site

$18/hr

The Support Worker is responsible for the daily management of a therapeutic residential living environment at our Hope house Saint Cloud, FL. The support worker promotes the learning of skills for ...

onehopeunited

Support Worker

Deland, FL · On-site

$15 - $18/hr

The Support Worker is responsible for the daily management of a therapeutic residential living environment at our Hope house in Deland, FL . The support worker promotes the learning of skills for ...

Winds of Change

Rehab & Support Worker

Missoula, MT · On-site

$17/hr

Description NOW HIRING: Rehab Support Worker Winds of Change is currently hiring Rehabilitation ... Complete all required trainings (both in-person and online) to remain current with best practices ...

TFI Family Services, Inc.

Support Worker

Chanute, KS · Hybrid

$18.05/hr

What You'll Do As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills ...

Winds of Change

Rehab & Support Worker

Missoula, MT

$17/hr

NOW HIRING: Rehab Support Worker Winds of Change is currently hiring Rehabilitation Support Workers ... Complete all required trainings (both in-person and online) to remain current with best practices ...

TFI Family Services, Inc.

Support Worker

El Dorado, KS · Hybrid

$18.48/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

TFI Family Services, Inc.

Support Worker

Iola, KS · Hybrid

$18.05/hr

What You'll Do As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills ...

Mainstream Nonprofit Solutions

Support Worker

Chanute, KS · On-site

$18.05/hr

What You'll Do As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills ...

The Family Initiative

Be Seen First

Support Worker

El Dorado, KS · On-site

$18.48/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Mainstream Nonprofit Solutions

Support Worker

Iola, KS · On-site

$18.05/hr

What You'll Do As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills ...

FV Demo Company

Online Support Agent

Chicago, IL · On-site

$15/hr

Must be comfortable working on a computer and have ability to type 50 words per minute * Ability to show empathy toward customer concerns * Maintain professionalism and positively represent the Vivid ...

SMA Advantage, LLC

Youth Support Worker

Lincoln, NE

$15/hr

We are recruiting for a caring Youth Support Worker to work in a group home setting for adolescent girls who have either been abused, neglected, or have their own legal issues. Pay is $15/hr

Rite of Passage

JUVENILE SUPPORT WORKER

Harrisburg, AR

$17.75 - $18.82/hr

Rite of Passage Team is hiring for a Direct Juvenile Support Worker at The Harrisburg Juvenile Treatment Center (H.J.T.C) in Harrisburg, Arkansas The Harrisburg Juvenile Treatment Center, is ...

next page

Showing results 1-20

All JobsOnline Support Worker Jobs

Online Support Worker information

See salary details

$8

$17

$24

How much do online support worker jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for online support worker in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.71 per hour, depending on experience, location, and employer.

How do Online Support Workers typically collaborate with other team members to assist clients effectively?

Online Support Workers often work closely with case managers, healthcare professionals, and technical support teams to ensure comprehensive assistance for clients. Communication is typically conducted through internal chat platforms, emails, and virtual meetings to share updates on client progress, discuss challenges, and coordinate interventions. This collaborative approach helps ensure clients receive timely, holistic support while allowing team members to share expertise and problem-solve together. Being proactive in communication and documenting interactions are key to successful teamwork in this role.

What are the key skills and qualifications needed to thrive as an Online Support Worker, and why are they important?

To thrive as an Online Support Worker, you need strong problem-solving abilities, digital literacy, and a relevant qualification in social care, counseling, or a related field. Familiarity with online communication platforms, customer relationship management (CRM) systems, and secure data handling tools is typically required. Outstanding interpersonal skills, patience, and the ability to communicate clearly and empathetically make someone excel in this role. These skills are essential to effectively support clients in a virtual environment, ensuring their needs are met promptly and securely.

What are online support workers?

Online support workers are professionals who provide assistance, guidance, and support to individuals or groups via digital platforms such as chat, email, or video calls. They may work in various sectors, including mental health, education, customer service, or social care, helping clients with a range of issues or inquiries. Their main role is to ensure that people receive timely and effective support remotely, often offering resources, advice, or emotional support depending on the organization's focus.

What is the difference between Online Support Worker vs Customer Service Representative?

AspectOnline Support WorkerCustomer Service Representative
CredentialsOften requires basic technical or communication skills, certifications varyTypically requires customer service or communication training
Work EnvironmentRemote, online platformsCall centers, retail, or office settings, sometimes remote
Employer & IndustryTech companies, e-commerce, service providersRetail, telecom, banking, various industries
Search & ComparisonOften searched together due to similar roles in supportCommonly compared with Online Support Worker for customer interaction roles

Online Support Workers primarily provide technical or product assistance remotely via online platforms, focusing on digital communication. Customer Service Representatives handle customer inquiries across various channels, including phone, email, or in-person. While both roles involve assisting customers, Online Support Workers tend to specialize in technical support and work mainly online, whereas Customer Service Reps may work in diverse environments and handle broader customer concerns.

More about Online Support Worker jobs
What cities are hiring for Online Support Worker jobs? Cities with the most Online Support Worker job openings:
What are the most commonly searched types of Support Worker jobs? The most popular types of Support Worker jobs are:
What states have the most Online Support Worker jobs? States with the most job openings for Online Support Worker jobs include:
Online Support Worker jobs near you
Infographic showing various Online Support Worker job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 31% Full Time, and 67% Part Time. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $35,962 per year, or $17.3 per hour.

Support Worker

onehopeunited

Zephyrhills, FL • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

The Support Worker is responsible for the daily management of a therapeutic residential living environment at our Hope house in Pasco County, FL. The support worker promotes the learning of skills for emotional, mental, and physical health; provides a therapeutic, safe, and structured environment, as specified, in each youth's Individual Treatment Plan.
Job Duties Include:
  • Provides supervision of youth in accordance with OHU and DCF policies
  • Maintains a therapeutic home Interactions with all clients reflect a strengths-based, trauma-informed approach
  • Teaches, models, and participates in individual and group instruction in daily living, recreational activities, social skills, emotional regulation skills, and independent living skills as prescribed by each youth's Individual Treatment Plan and the OHU Residential Program Plan.
  • Continually trains and maintains certification in the implementation of Therapeutic Crisis Intervention (TCI) or other approved behavior modification program
  • Follows OHU Residential Program Plan, including daily schedule, administration of expectations and associated consequences, and mental health treatment of youth in residential care
  • Demonstrates the highest investment in and commitment to quality improvement practices in order to continuously improve the delivery of services to our clients
  • Maintains a spirit of teamwork with other residential home staff; this includes attending weekly team meetings and staffing's, as required
  • Attends meetings, training, seminars, and conferences as assigned by supervisory or administrative staff
  • Transports clients (youth) and their families to mandated court hearings, school appointments, doctor appointments or other case related appointments
  • Completes all documentation required for the position in a timely and accurate manner
  • Abides by client and program confidentiality to the highest standard

Qualifications
Education
  • High School Diploma or GED

Other
  • Minimum 21 years of age
  • Valid driver's license and acceptable driving record with OHU required levels of coverage for auto insurance
  • DCF background check & approval to transport youth

Required Skills
1-2 years of experience working with children, adolescents, or young adults, preferably in:
  • Residential treatment centers
  • Group homes
  • Foster care or child welfare programs
  • Juvenile justice or diversion programs
  • Mental health or behavioral health settings

• Experience supporting youth with behavioral, emotional, or developmental challenges
• Hands-on experience with behavior management, crisis intervention, or de-escalation techniques
• Experience maintaining documentation, incident reports, and daily activity logs
• Direct experience working in a structured, trauma-informed environment
We Invest in You!
  • Tuition assistance up to $2500 per year
  • Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually
  • Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options
  • Agency paid life up to $50K based on salary
  • Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
  • Voluntary Legal Plans
  • Agency paid long term after 1 year of employment
  • Career ladders, professional development, and promotion opportunities
  • Free LCSW and LCPC Supervision hours available in some locations

A Different Kind of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?
  • 800+ talented professionals strong, serving 10,000 children and families in Illinois, and Florida
  • Fiscally stable, $70 Million agency-- strong since 1895
  • Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in E-Verify.
In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a COVID-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.
Pay Range: $18 per hour

Apply