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Online Support Worker Jobs (NOW HIRING)

Support Worker

Topeka, KS · Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

Pittsburg, KS · Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

Ottawa, KS · On-site

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

El Dorado, KS · Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

Topeka, KS · On-site

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

Topeka, KS · On-site

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

Winfield, KS · Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

Fort Scott, KS · Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

Topeka, KS · Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

Topeka, KS · Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

Topeka, KS · On-site

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

Topeka, KS · Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

Ottawa, KS · Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

Hawthorn Woods, IL

$16 - $21/hr

We are looking for a confidentCare & Support Workerwith a passion for delivering outstanding healthcare. You'll be working full time42hours a week,12hour shifts, including alternate weekends (four ...

Support Worker

Topeka, KS · On-site

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

Ottawa, KS · On-site

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Showing results 21-40

Online Support Worker information

See salary details

$8

$17

$24

How much do online support worker jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for online support worker in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.71 per hour, depending on experience, location, and employer.

What is an online support worker?

Online support workers are professionals who provide assistance, guidance, and support to individuals or groups via digital platforms such as chat, email, or video calls. They may work in various sectors, including mental health, education, customer service, or social care, helping clients with a range of issues or inquiries. Their main role is to ensure that people receive timely and effective support remotely, often offering resources, advice, or emotional support depending on the organization's focus.

How do online support workers typically collaborate with other team members to assist clients effectively?

Online Support Workers often work closely with case managers, healthcare professionals, and technical support teams to ensure comprehensive assistance for clients. Communication is typically conducted through internal chat platforms, emails, and virtual meetings to share updates on client progress, discuss challenges, and coordinate interventions. This collaborative approach helps ensure clients receive timely, holistic support while allowing team members to share expertise and problem-solve together. Being proactive in communication and documenting interactions are key to successful teamwork in this role.

What are the key skills and qualifications needed to thrive as an online support worker, and why are they important?

To thrive as an Online Support Worker, you need strong problem-solving abilities, digital literacy, and a relevant qualification in social care, counseling, or a related field. Familiarity with online communication platforms, customer relationship management (CRM) systems, and secure data handling tools is typically required. Outstanding interpersonal skills, patience, and the ability to communicate clearly and empathetically make someone excel in this role. These skills are essential to effectively support clients in a virtual environment, ensuring their needs are met promptly and securely.

What is the difference between Online Support Worker vs Customer Service Representative?

AspectOnline Support WorkerCustomer Service Representative
CredentialsOften requires basic technical or communication skills, certifications varyTypically requires customer service or communication training
Work EnvironmentRemote, online platformsCall centers, retail, or office settings, sometimes remote
Employer & IndustryTech companies, e-commerce, service providersRetail, telecom, banking, various industries
Search & ComparisonOften searched together due to similar roles in supportCommonly compared with Online Support Worker for customer interaction roles

Online Support Workers primarily provide technical or product assistance remotely via online platforms, focusing on digital communication. Customer Service Representatives handle customer inquiries across various channels, including phone, email, or in-person. While both roles involve assisting customers, Online Support Workers tend to specialize in technical support and work mainly online, whereas Customer Service Reps may work in diverse environments and handle broader customer concerns.

More about Online Support Worker jobs

What cities are hiring for Online Support Worker jobs?

Cities with the most Online Support Worker job openings:

What are the most commonly searched types of Support Worker jobs?

The most popular types of Support Worker jobs are:

What states have the most Online Support Worker jobs?

States with the most job openings for Online Support Worker jobs include:

Infographic showing various Online Support Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,962 per year, or $17.3 per hour.

$16.63/hr

Full-time

Posted 21 days ago


Job description

Description

  ****Average hourly rate is $16.63 (including wage, incentives, bonuses, overtime, shift differential, etc.)**** 


Do you love helping kids and families? Want the flexibility to work hybrid? If so, we've got the perfect job for you!    


What You'll Do:


As a Support Worker, you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll:

  • Teach life skills like handling emotions, healthy communication, and conflict resolution.
  • Help connect families to resources and create plans to improve their lives.
  • Be a positive influence by building relationships and advocating for kids and their families.
What You Need
  • A high school diploma or equivalent or an Associate degree in Human Services. 
  • 2 Years previous work experience with children and families 
  • A willingness to learn-we'll teach you the rest!  
Who We're Looking For
  • Cares deeply about helping families.
  • Is eager to learn and make a difference.
  • Loves connecting with kids and helping them grow.
  • Can stay positive, even during challenging situations.
Why Work With Us?

Here's why you'll love being part of TFI Family Services:

  • Start with 20 days of personal leave (bump to 25 days after year one) plus 12 paid holidays.
  • Tuition reimbursement and bonuses for sticking with us.
  • A team that's all about supporting each other and making a real impact.

If you're ready to help kids and families thrive while working with an awesome team, we'd love to have you!  

Apply now and make a difference! 


TFI is an Equal Opportunity Employer

To apply, please visit www.tfifamily.org/employment  

Requirements

Predictive Index assessments assist hiring managers determine if a candidate may be a good match for the position. 


Please Complete a Predictive Index assessment at the following link:

https://assessment.predictiveindex.com/692W/0ecdfac5-044a-4a8a-aec2-2b969eeb6828?type=candidateba 


The PI assessment takes 5-7 minutes to complete. There are no right or wrong answers.