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Online Support Worker Jobs (NOW HIRING)

Family Support Worker

Pittsfield, MA ยท On-site

$22.35/hr

Family Support Worker for Family Resource Center 18 Degrees is where new beginnings come to light ... Please Apply online or send cover letter and resume to Paula McDermott, 18 Degrees, Inc., 480 West ...

Family Support Worker for Family Resource Center 18 Degrees is where new beginnings come to light ... Please Apply online or send cover letter and resume to Paula McDermott, 18 Degrees, Inc., 480 West ...

Family Support Worker

Pittsfield, MA ยท On-site

$19 - $24.25/hr

Family Support Worker for Family Resource Center 18 Degrees is where new beginnings come to light ... Please Apply online or send cover letter and resume to Paula McDermott, 18 Degrees, Inc., 480 West ...

Support Worker

Lawrence, KS ยท Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

New

Support Worker

Arkansas City, KS ยท Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

New

Support Worker

Ottawa, KS ยท Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

New

Support Worker

El Dorado, KS ยท Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

Support Worker

Topeka, KS ยท Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

New

Support Worker

Topeka, KS ยท Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

New

Support Worker

Topeka, KS ยท Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

New

Support Worker

Winfield, KS ยท Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

New

Support Worker

Topeka, KS ยท Hybrid

$16.63/hr

As a Support Worker , you'll work alongside Case Managers to support children and families, helping them build healthy relationships and strong foundations. You'll: * Teach life skills like handling ...

New

Floating Support Worker

Powys, PA

$14.25 - $18.50/hr

Floating Support Worker Apply now Job no: 509778 Work type: Part time Salary: 25,877.80 FTE ... If you're shortlisted, you'll take a short online values assessment (under 10 minutes) before you ...

Support Worker

Hawthorn Woods, IL ยท On-site

$16 - $21/hr

We are looking for a confidentCare & Support Workerwith a passion for delivering outstanding healthcare. You'll be working full time42hours a week,12hour shifts, including alternate weekends (four ...

JUVENILE SUPPORT WORKER

Harrisburg, AR ยท On-site

$17.75 - $18.82/hr

Rite of Passage Team is hiring for a Direct Juvenile Support Worker at The Harrisburg Juvenile Treatment Center (H.J.T.C) in Harrisburg, Arkansas The Harrisburg Juvenile Treatment Center, is ...

Showing results 21-40

Online Support Worker information

See salary details

$8

$17

$24

How much do online support worker jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for online support worker in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.71 per hour, depending on experience, location, and employer.

How do online support workers typically collaborate with other team members to assist clients effectively?

Online Support Workers often work closely with case managers, healthcare professionals, and technical support teams to ensure comprehensive assistance for clients. Communication is typically conducted through internal chat platforms, emails, and virtual meetings to share updates on client progress, discuss challenges, and coordinate interventions. This collaborative approach helps ensure clients receive timely, holistic support while allowing team members to share expertise and problem-solve together. Being proactive in communication and documenting interactions are key to successful teamwork in this role.

What are the key skills and qualifications needed to thrive as an online support worker, and why are they important?

To thrive as an Online Support Worker, you need strong problem-solving abilities, digital literacy, and a relevant qualification in social care, counseling, or a related field. Familiarity with online communication platforms, customer relationship management (CRM) systems, and secure data handling tools is typically required. Outstanding interpersonal skills, patience, and the ability to communicate clearly and empathetically make someone excel in this role. These skills are essential to effectively support clients in a virtual environment, ensuring their needs are met promptly and securely.

What is an online support worker?

Online support workers are professionals who provide assistance, guidance, and support to individuals or groups via digital platforms such as chat, email, or video calls. They may work in various sectors, including mental health, education, customer service, or social care, helping clients with a range of issues or inquiries. Their main role is to ensure that people receive timely and effective support remotely, often offering resources, advice, or emotional support depending on the organization's focus.

What is the difference between Online Support Worker vs Customer Service Representative?

AspectOnline Support WorkerCustomer Service Representative
CredentialsOften requires basic technical or communication skills, certifications varyTypically requires customer service or communication training
Work EnvironmentRemote, online platformsCall centers, retail, or office settings, sometimes remote
Employer & IndustryTech companies, e-commerce, service providersRetail, telecom, banking, various industries
Search & ComparisonOften searched together due to similar roles in supportCommonly compared with Online Support Worker for customer interaction roles

Online Support Workers primarily provide technical or product assistance remotely via online platforms, focusing on digital communication. Customer Service Representatives handle customer inquiries across various channels, including phone, email, or in-person. While both roles involve assisting customers, Online Support Workers tend to specialize in technical support and work mainly online, whereas Customer Service Reps may work in diverse environments and handle broader customer concerns.

More about Online Support Worker jobs
What cities are hiring for Online Support Worker jobs? Cities with the most Online Support Worker job openings:
What are the most commonly searched types of Support Worker jobs? The most popular types of Support Worker jobs are:
What states have the most Online Support Worker jobs? States with the most job openings for Online Support Worker jobs include:
Infographic showing various Online Support Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,962 per year, or $17.3 per hour.

Family Support Worker

18 Degrees

Pittsfield, MA โ€ข On-site

$22.35/hr

Other

Re-posted 4 days ago


Job description

Family Support Worker for Family Resource Center

18 Degrees is where new beginnings come to light for children and families – join us on our journey into a new day! At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community.

  • The Family Support Worker is responsible for organizing and facilitating educational and support groups for youth and parents, providing community outreach, and assisting people to access community resources.
  • Must be able to work with diverse populations, network and build relationships, and work effectively as a team member.
  • Knowledge of parenting skills and child development, strong organizational and communication skills a must.
  • Experience working with individuals and families and familiarity with community resources required.
  • Must be able to utilize computer-based information systems and maintain accurate records.
  • Some Saturdays and evenings required.

Education: Bachelor’s degree and/or 5 years related experience preferred.

Minimum Required Experience: Experience working with families and networking with professionals. Relevant lived experience is desirable but not required.

Multilingual/Multicultural candidates encouraged to apply. Please Apply online or send cover letter and resume to Paula McDermott, 18 Degrees, Inc., 480 West Street, Pittsfield, MA 01201. Visit our website at 18degreesma.org. AA/EOE