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Online Student Support Jobs (NOW HIRING)

Copilot Careers

Student Support Assistant

Sun Lakes, AZ

$15 - $19/hr

Apply through online form * Complete comprehensive certification process * Start assisting and ... Real Impact - Every ride directly supports a student in your community * Ride Local - Choose routes ...

New

Copilot Careers

Student Support Assistant

Phoenix, AZ

$12.75 - $16.25/hr

Apply through online form * Complete comprehensive certification process * Start assisting and ... Real Impact - Every ride directly supports a student in your community * Ride Local - Choose routes ...

New

Copilot Careers

Student Support Assistant

Higley, AZ

$14.75 - $18.75/hr

Apply through online form * Complete comprehensive certification process * Start assisting and ... Real Impact - Every ride directly supports a student in your community * Ride Local - Choose routes ...

New

Copilot Careers

Student Support Assistant

Gold Canyon, AZ

$14.25 - $17.75/hr

Apply through online form * Complete comprehensive certification process * Start assisting and ... Real Impact - Every ride directly supports a student in your community * Ride Local - Choose routes ...

New

High Tech High

Student Support Coordinator

San Diego, CA · On-site

$28.84 - $33.12/hr

Student Support Coordinator FLSA Classification: Hourly Classified Full-Time/Part-Time Status ... To apply, visit our website, and complete an online application: High Tech High provides equal ...

Copilot Careers

Student Support Assistant

Scottsdale, AZ

$15.50 - $19.50/hr

Apply through online form * Complete comprehensive certification process * Start assisting and ... Real Impact - Every ride directly supports a student in your community * Ride Local - Choose routes ...

New

Copilot Careers

Student Support Assistant

Scottsdale, AZ

$15.50 - $19.50/hr

Apply through online form * Complete comprehensive certification process * Start assisting and ... Real Impact - Every ride directly supports a student in your community * Ride Local - Choose routes ...

New

Copilot Careers

Student Support Assistant

Scottsdale, AZ

$15.50 - $19.75/hr

Apply through online form * Complete comprehensive certification process * Start assisting and ... Real Impact - Every ride directly supports a student in your community * Ride Local - Choose routes ...

New

Copilot Careers

Student Support Assistant

Mesa, AZ

$14.50 - $18.25/hr

Apply through online form * Complete comprehensive certification process * Start assisting and ... Real Impact - Every ride directly supports a student in your community * Ride Local - Choose routes ...

New

Copilot Careers

Student Support Assistant

Glendale, AZ

$15 - $19/hr

Apply through online form * Complete comprehensive certification process * Start assisting and ... Real Impact - Every ride directly supports a student in your community * Ride Local - Choose routes ...

New

Copilot Careers

Student Support Assistant

Chandler, AZ

$15.25 - $19/hr

Apply through online form * Complete comprehensive certification process * Start assisting and ... Real Impact - Every ride directly supports a student in your community * Ride Local - Choose routes ...

New

Georgia Tech

Enrollment Advisor, AU Online

Augusta, GA · On-site

Deploying best-in-class online educational methods, techniques, and models of student support, AU On6ne is designed to support our faculty in developing leading-edge online instruction. Focused on ...

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How much do online student support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for online student support in the United States is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.32 per hour, depending on experience, location, and employer.

What is an online student support?

An Online Student Support job involves assisting students with academic, technical, and administrative inquiries in a virtual learning environment. This role typically includes answering questions about courses, troubleshooting technical issues, providing guidance on school policies, and directing students to appropriate resources. Strong communication, problem-solving, and technical skills are essential for effectively supporting students.

What are some common challenges faced by online student support professionals and how are they addressed?

Online Student Support professionals often encounter challenges such as assisting students across different time zones, resolving technical issues, and addressing varied learning needs. To manage these challenges, they typically rely on strong organizational skills and stay up to date with the latest digital tools and platforms used in virtual classrooms. They may also work on a shift or rotational basis to provide extended coverage and use detailed knowledge bases or escalation protocols for complex inquiries. By collaborating closely with instructors, IT staff, and fellow support team members, they ensure students feel connected and supported throughout their online learning journey.

What are the key skills and qualifications needed to thrive in the online student support position, and why are they important?

To thrive as an Online Student Support professional, you need a solid grasp of educational technology, strong communication abilities, and experience in student services, often supported by a relevant degree or background in education or customer support. Familiarity with learning management systems (LMS), chat platforms, and online ticketing systems is commonly required. Outstanding candidates demonstrate patience, empathy, problem-solving skills, and the ability to support diverse learners remotely. These qualities ensure students receive effective assistance, stay engaged, and have positive online learning experiences.

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Online Student Support jobs near you
Infographic showing various Online Student Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,769 per year, or $21.5 per hour.

Admissions Advisor - Online Student Enrollment

Bryant & Stratton College

Orchard Park, NY • On-site

$46K/yr

Full-time

Re-posted 18 days ago

Job description

Our Online Admissions Advisors are responsible for the recruitment and retention of qualified online students through the demonstrated use of consultative needs - based selling in a call center environment. The Admissions Advisor is responsible for building long-term relationships both internally and externally with the specific intent of improving lead conversion, increasing enrollment, and maintaining desired retention rates.
Essential Duties and Responsibilities:
  1. Goals: Meet and maintain conversion metrics dictated by projected budgetary enrollment.
  2. Sales-Driven Interview: Interview and enroll qualified students through phone, email, chat, and other electronic communication methods. Use effective probing to determine needs and deliver a value-based enrollment experience. Manage the enrollment process for each student ensuring admissions requirements are met, all proper paperwork is completed, and all deadlines are met for each term/start. Effectively communicate the admissions process to students.
  3. Financial Aid Partnership: Facilitate interdepartmental communications with Financial Aid. Successfully collaborate with FA Partner to ensure coordination of all enrollment activities and maintain a positive student experience through meetings and electronic CRM communications.
  4. Referral, Retention & Relationship Building: Provide excellent customer service and support services to the student to help increase campus retention and graduation rates. Demonstrate consistent and effective follow up. Contact potential students designated as Leadbank and Rollover. Secure referrals and generate leads from all internal and external sources (alumni, students, etc.).
  5. Documentation: Prepare/maintain accurate records and ensure proper documentation in the CRM database. Complete all paperwork in a timely manner.

Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Qualifications:
  • Associate's Degree is required
  • 1-2 years previous sales experience
  • Proficient with Microsoft Office and the Internet
  • Strong phone skills

Preferred qualifications:
  • Bachelor's degree
  • Previous call center experience

Physical Demands and Work Environment:
Position requires standing or sitting in a stationary position as well as the occasional need to lift, carry, push, and/or move objects up to 10 pounds.
Position requires the use of computer technology/equipment.
Position requires the ability to receive information.
Position requires the ability to convey detailed and important instructions or ideas accurately.
Position Status: Non-exempt
Work Hours: Mon-Fri. Ability to work some evenings and Saturdays; Secondary holidays may be a scheduled work day.
Reports To: Admissions Manager
Location: Orchard Park, NY
Starting Salary: $46,000 per year ($22.12 per hour).
This role is eligible for overtime.
Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate's actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process.
Apply today for immediate consideration!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.
Sales, customer service, administrative, student support
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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