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Online Student Support Jobs (NOW HIRING)

Denver Public Schools

LIAISON, STUDENT SUPPORT

Denver, CO · On-site

$48.09K - $57.71K/yr

Interested applicants must apply online by visiting the Denver Public Schools job board at careers.dpsk12.org. ** About this job: Creates, adjusts and implements systems that support all students in ...

Denver Public Schools

LIAISON, STUDENT SUPPORT

Denver, CO · On-site

$48.09K - $57.71K/yr

Interested applicants must apply online by visiting the Denver Public Schools job board at careers.dpsk12.org. ** About this job: Student Support Liaison creates, adjusts and implements systems that ...

Denver Public Schools

LIAISON, STUDENT SUPPORT

Denver, CO · On-site

$48.09K - $57.71K/yr

Interested applicants must apply online by visiting the Denver Public Schools job board at careers.dpsk12.org. ** About this job: Student Support Liaison creates, adjusts and implements systems that ...

Denver Public Schools

LIAISON, STUDENT SUPPORT

Denver, CO · On-site

$48.09K - $57.71K/yr

Interested applicants must apply online by visiting the Denver Public Schools job board at careers.dpsk12.org. ** About this job: Creates, adjusts and implements systems that support all students in ...

Denver Public Schools

LIAISON, STUDENT SUPPORT

Denver, CO

$48.09K - $57.71K/yr

Interested applicants must apply online by visiting the Denver Public Schools job board at careers.dpsk12.org. ** About this job: Creates, adjusts and implements systems that support all students in ...

Denver Public Schools

LIAISON, STUDENT SUPPORT

Denver, CO

$48.09K - $57.71K/yr

Interested applicants must apply online by visiting the Denver Public Schools job board at careers.dpsk12.org. ** About this job: Creates, adjusts and implements systems that support all students in ...

North Slope Borough

Student Success Manager

Barrow, AK · On-site

$86.45K/yr

Provides early onboarding for all newly admitted students - both in person and online - who are degree seeking. * Support the development and execution of the summer bridge program as well as ...

Covista

Student Support Liaison

Miramar, FL

$23 - $25/hr

Our College of Health Professions offers online options with a Master of Public Health degree ... The Student Support Liaison serves as a key point of contact for students and is accountable for ...

Tamus

TRIO Student Support Services Advisor II

Stephenville, TX · On-site

$17.75 - $22.25/hr

Job Title TRIO Student Support Services Advisor II Agency Tarleton State University Department TRIO ... No matter where you're located-on campus or online-you are part of a mission that transforms lives ...

Ilisagvik College

Student Success Manager

Barrow, AK · On-site

$86.45K/yr

Provides early onboarding for all newly admitted students - both in person and online - who are degree seeking. * Support the development and execution of the summer bridge program as well as ...

Covista

Student Support Liaison

Miramar, FL · On-site

$18 - $23/hr

Our College of Health Professions offers online options with a Master of Public Health degree ... The Student Support Liaison serves as a key point of contact for students and is accountable for ...

Covista

Student Support Liaison

Saint Louis, MO · On-site

$18.70 - $33.84/hr

Our College of Health Professions offers online options with a Master of Public Health degree ... The Student Support Liaison serves as a key point of contact for students and is accountable for ...

Stride, Inc.

OR · On-site

$17/hr

We provide families an online option for a high-quality, personalized education experience ... Provide support to students and Learning Coaches through the Onboarding (Strong Start) experience.

Covista

Student Support Liaison

Saint Louis, MO · On-site

$23 - $25/hr

Our College of Health Professions offers online options with a Master of Public Health degree ... The Student Support Liaison serves as a key point of contact for students and is accountable for ...

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Online Student Support information

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How much do online student support jobs pay per hour?

As of May 29, 2026, the average hourly pay for online student support in the United States is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.32 per hour, depending on experience, location, and employer.

What is an Online Student Support job?

An Online Student Support job involves assisting students with academic, technical, and administrative inquiries in a virtual learning environment. This role typically includes answering questions about courses, troubleshooting technical issues, providing guidance on school policies, and directing students to appropriate resources. Strong communication, problem-solving, and technical skills are essential for effectively supporting students.

What are the key skills and qualifications needed to thrive in the Online Student Support position, and why are they important?

To thrive as an Online Student Support professional, you need a solid grasp of educational technology, strong communication abilities, and experience in student services, often supported by a relevant degree or background in education or customer support. Familiarity with learning management systems (LMS), chat platforms, and online ticketing systems is commonly required. Outstanding candidates demonstrate patience, empathy, problem-solving skills, and the ability to support diverse learners remotely. These qualities ensure students receive effective assistance, stay engaged, and have positive online learning experiences.

What are some common challenges faced by Online Student Support professionals and how are they addressed?

Online Student Support professionals often encounter challenges such as assisting students across different time zones, resolving technical issues, and addressing varied learning needs. To manage these challenges, they typically rely on strong organizational skills and stay up to date with the latest digital tools and platforms used in virtual classrooms. They may also work on a shift or rotational basis to provide extended coverage and use detailed knowledge bases or escalation protocols for complex inquiries. By collaborating closely with instructors, IT staff, and fellow support team members, they ensure students feel connected and supported throughout their online learning journey.
More about Online Student Support jobs
What cities are hiring for Online Student Support jobs? Cities with the most Online Student Support job openings:
What are the most commonly searched types of Student Support jobs? The most popular types of Student Support jobs are:
What states have the most Online Student Support jobs? States with the most job openings for Online Student Support jobs include:
What job categories do people searching Online Student Support jobs look for? The top searched job categories for Online Student Support jobs are:
Online Student Support jobs near you
Infographic showing various Online Student Support job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $44,769 per year, or $21.5 per hour.
Blackboard Student Support

Blackboard Student Support

Florida National University

Hialeah, FL

$18 - $21/hr

Full-time

Posted 15 days ago

Job description

Blackboard Student Support
Job Description

Florida National University contributes to the education of a diverse student body within the community it serves. FNU employs and develops a faculty of scholars proficient in the art of teaching. We strive to prepare students for employment in their chosen careers through quality education and instruction.

Major Responsibilities: The Blackboard Student Support will provide routine technical support and assistance to students, faculty members, and other staff with online courses in Blackboard with other web-based instructional material in support of the Distance Learning Department.

Key Responsibilities:

  1. Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
  2. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities.
  3. University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.
  4. Special Projects: Execute special projects assigned by the President or supervisor.
  5. Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.
  6. Assigned Duties: Undertake other assigned duties as required.

Specific Duties and Responsibilities:

  1. Knowledge of any learning management systems such as Blackboard.
  1. Knowledge of computer software applications such Spreadsheets, PowerPoint, Outlook and Word processing.
  2. Knowledge of basic techniques used to troubleshoot routine computer application malfunctions.
  3. Customer service techniques for contact in person, on the telephone, and written communications
  4. Effectively utilize computer equipment and software in the performance of duties
  5. Work independently on assigned tasks.
  6. Train new students in the use of Blackboard.
  7. Establish and maintain effective working relationships with faculty, administrators, and students.
  1. Give clear and concise instructions.
  2. Learn the characteristics of new computer systems, software, and hardware and update technical skills to adapt to changing technology.

Qualifications:

  • Associate’s or Bachelor's degree preferred.
  • 1-3 years of work-related experience.
  • Fluency in spoken and written English and Spanish.
  • Technical, analytical, and problem-solving skills
  • Excellent communication and collaboration skills
  • Able to adapt and react calmly under stressful conditions.
  • Able to relate cooperatively and constructively with students and co-workers.
  • Demonstrated ability to communicate effectively, both verbally and in writing.
  • Effective organizational and time management skills
  • Computer skills as required for the position.
  • Attention to detail and adaptability to a changing environment.

Schedule:

Monday to Thursday

  • Monday - Thursday: 2 days from 8:00am to 5:00pm and 2 days from 12:00pm to 9:00pm
  • *Fridays alternate (campus closes at 7pm) (8:00am to 5:00pm or 10:00am to 7:00pm)

Job Type

Full-time