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Online Student Success Coach Jobs (NOW HIRING)

perdoceo

Student Success Coach - CTU Online

$23.56 - $24.52/hr

Student Success Coach Be the mentor who helps students strive for academic excellence by empowering ... CTU provides flexible online classes, accessible through the Virtual Campus and the innovative ...

Columbia College

Student Success Coach

Osage Beach, MO · On-site

$20.20/hr

Student Success Coach Department : Center for Advising, Retention and Student Success (CARSS) Location : Osage Beach, MO Type : Full-time, Staff Pay : $20.20 per hour Applicants must be legally ...

Columbia College

Student Success Coach

Fort Sill, OK

$20.20/hr

Student Success Coach Department: Center for Advising, Retention and Student Success (CARSS) Location: Ft. Sill, OK Type: Full-time, Staff Pay: $20.20 per hour Applicants must be legally authorized ...

Utulsa

Student Success Coach

Tulsa, OK · On-site

The Student Success Coach for the Office of Academic & Student Services (OASiS) serves as the Student Success Coach for assigned sports teams and its student-athletes, providing academic coaching and ...

Columbia College

Student Success Coach

Osage Beach, MO · On-site

$20.20/hr

Student Success Coach Department : Center for Advising, Retention and Student Success (CARSS) Location : Osage Beach, MO Type : Full-time, Staff Pay : $20.20 per hour Applicants must be legally ...

Columbia College

Student Success Coach

Columbia, MO · On-site

$20.20/hr

Student Success Coach Department: Center for Advising, Retention and Student Success (CARSS) Location: Columbia, MO Type: Full-time, Staff Pay: $20.20 per hour Applicants must be legally authorized ...

Columbia College

Student Success Coach

Columbia, MO · On-site

$20.20/hr

Student Success Coach Department: Center for Advising, Retention and Student Success (CARSS) Location: Columbia, MO Type: Full-time, Staff Pay: $20.20 per hour Applicants must be legally authorized ...

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How much do online student success coach jobs pay per year?

As of Aug 7, 2026, the average yearly pay for online student success coach in the United States is $44,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $52,000.00 per year, depending on experience, location, and employer.

What is an online student success coach?

An Online Student Success Coach is a professional who supports students in virtual learning environments by helping them develop academic skills, set goals, and overcome personal or educational challenges. They provide guidance on time management, study strategies, and motivation, aiming to enhance student retention and achievement. Often, they work closely with students to monitor progress, offer encouragement, and connect them with additional resources or support services as needed. This role is essential in ensuring students adapt well to online learning and reach their academic goals.

What are the key skills and qualifications needed to thrive as an online student success coach, and why are they important?

To thrive as an Online Student Success Coach, you need a background in education, counseling, or a related field, often supported by a bachelor's degree and experience in academic advising or coaching. Familiarity with learning management systems (LMS), student information systems, and virtual communication tools is typically required. Exceptional interpersonal skills, empathy, and problem-solving abilities help you effectively motivate and support diverse learners. These skills are critical for building trust, fostering student engagement, and improving academic outcomes in a virtual environment.

How does an online student success coach typically collaborate with faculty and academic advisors to support student achievement?

Online Student Success Coaches work closely with faculty and academic advisors by sharing insights on student progress, identifying at-risk students, and coordinating support strategies. They often participate in regular meetings to discuss individual student needs and develop tailored action plans. This collaborative approach ensures that students receive comprehensive support, both academically and personally, helping them overcome challenges and achieve their educational goals. Effective communication and teamwork are key components of the role, fostering a cohesive support network for students.

What does an online student success coach do?

As an online student success coach, you act as an academic advisor and help students make the most of all available school resources. In this role, you may counsel students about their future, help them with planning the path to their degree, and explain different services they have access to while at school. Online student success coaches often use video or voice chat systems to interact with students, though most still make appointments rather than being available at any time. Most online student success coaches work exclusively for and are paid by a single school, but others work outside of the educational system and provide more general guidance. Online student success coaches occasionally focus on specific demographics, such as international students or students with disabilities.

What is the difference between Online Student Success Coach vs Academic Advisor?

AspectOnline Student Success CoachAcademic Advisor
Required CredentialsTypically a bachelor's degree; certifications in coaching or student support are a plusUsually a bachelor's degree in education, counseling, or related field; certifications vary
Work EnvironmentRemote, flexible schedules, focused on student motivation and successOften on-campus or remote, providing academic planning and course guidance
Employer & Industry UsageUsed by online education providers, universities, and collegesCommon in traditional and online higher education institutions

The Online Student Success Coach primarily focuses on motivating students, providing support, and helping them stay on track in online programs. Academic Advisors concentrate on academic planning, course selection, and degree progress. While both roles support student success, the coach emphasizes personal development and motivation, whereas the advisor handles academic logistics.

More about Online Student Success Coach jobs
What cities are hiring for Online Student Success Coach jobs? Cities with the most Online Student Success Coach job openings:
What are the most commonly searched types of Student Success Coach jobs? The most popular types of Student Success Coach jobs are:
What states have the most Online Student Success Coach jobs? States with the most job openings for Online Student Success Coach jobs include:
What job categories do people searching Online Student Success Coach jobs look for? The top searched job categories for Online Student Success Coach jobs are:
Online Student Success Coach jobs near you
Infographic showing various Online Student Success Coach job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,828 per year, or $21.6 per hour.

Student Success Coach (SUO)

Stevenson University

Owings Mills, MD • On-site

$55K - $60K/yr

Full-time

Re-posted 29 days ago

Job description

Posting Details
Position Description
Posting Number
201201274P
Position Title
Student Success Coach (SUO)
Department
Stevenson University Online: Admissions
Position Summary
The Stevenson University Online (SUO) Student Success Coach (SSC) is responsible for providing effective, regular, responsive, and proactive academic and holistic support for online students to support their retention, success, and graduation. The SSC is assigned a portfolio of academic programs and advises SUO students in these programs on course selection and academic planning, majors and careers, academic progress, and general University policies and procedures. Meeting performance metrics, cross-training to provide general academic support for all programs, and contributing to the development and implementation of value-added resources, activities, and programming for SUO students that promote their connection to the university and support their engagement, success, and retention are expected. The SSC interfaces with students, faculty, staff, and external constituencies in SUO advising, retention, and recruiting efforts as requested. The SSC tracks and collects relevant data and compiles regular and ad hoc reports as assigned. This position is campus-based and housed on the university's Greenspring campus. The SSC is a member of the SUO team and supports overall operations, events, and initiatives as assigned.
Education/Experience
Master's degree in education, counseling, student personnel/development, or a related field plus 3 years of experience in an educational setting performing student advising required, or equivalent combination of education and experience. Experience supporting online students in the college environment preferred.
Knowledge/Skills/Ability
  • Demonstrated success in problem-solving, critical thinking, effective multitasking, trouble shooting, decision-making, counseling, conflict mediation, and meeting deadlines.
  • Knowledge and understanding of evidence-based approaches to student academic advisement, development, retention issues, trends, and programs.
  • Demonstrated ability to exercise sound judgment, tact, and discretion, and to maintain confidentiality and integrity with handling sensitive and confidential information.
  • Knowledge of rules, regulations, and laws regarding student records and ability to operate in accordance with the Family Educational Rights and Privacy Act (FERPA).
  • Excellent interpersonal, cultural competency, and networking skills, commitment to modeling inclusive behavior and promoting a culture of belonging, and demonstrated ability to communicate and work collaboratively and effectively with a wide range of constituencies in a diverse community.
  • Excellent written and verbal communication skills.
  • Proficiency in using Microsoft Office, student records systems, early alert monitoring systems, social media and web communications, and database systems.
  • Demonstrated ability to work cooperatively with others and to provide excellent customer service to students, parents, and all members of the campus community.
  • Willingness to learn.
  • Demonstrated ability to work effectively in a collaborative, fast-paced work environment, to perform effectively with fluctuating workload, and to meet established deadlines.
  • Self-motivated, flexible, and strong work ethic.
  • Demonstrated experience in interpreting and applying academic policies.
  • Demonstrated ability to work independently and as a member of a team.
  • Experience implementing effective educational assessment practices.
  • Ability to make sound decisions using individual discretion and independent judgment.
  • Demonstrated ability to handle data and information with careful attention to detail and accuracy.
  • Commitment to integrity, excellence, learning, and community.
  • Ability to work evenings and weekends as needed.
  • Ability to travel as needed.

Physical Requirements
Light work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force
constantly to move objects. Reaching, standing, walking, keyboarding, grasping, talking,
hearing, repetitive motions. Close visual acuity. Requires the ability to speak clearly and
effectively for an extended period of time and additional hours for meetings/events, including
evening and weekends. Not substantially exposed to adverse environmental conditions.
Essential Functions
  • Provide effective, regular, responsive, and proactive academic advising to assigned portfolio of new, continuing, re-admitted, and re-instated SUO students (advisees) to ensure their retention, success, and timely progress towards graduation.
  • Monitor the progress of advisees and take appropriate action with regard to matters including, but not limited to, attendance verification, early alerts, grades, readmission, registration, SAP appeals, and progression toward completion/graduation.
  • Assist advisees with learning and understanding the academic requirements needed for successful degree completion and assist them with developing their long-term academic plans in Student Planning.
  • Assist advisees with learning how to register for courses and support their efforts as needed.
  • Connect advisees to university resources and act as a liaison to all relevant internal and external resources and constituencies.
  • Cross-train to provide general academic support for all SUO programs and serve as a backup to SUO SSCs as requested.
  • Support the planning and delivery of SUO new student orientation.
  • Establish effective partnerships and work collaboratively with SUO and University colleagues to support SUO student success and retention initiatives.
  • Assist with developing and delivering activities and programming designed to meet the unique academic, career, and other needs of online SUO students.
  • Maintain confidential records, collect data, and prepare reports as directed.
  • Participate in University and SUO events related to recruiting, alumni relations, and orientation as requested.
  • Support SUO operations, events, and initiatives as assigned.
  • Identify general SUO student success needs and share them with the Director as possible topics for workshops, seminars, and other programming.
  • Monitor enrollment, progression, and retention trends in assigned SUO programs, and report findings to Director.
  • Maintain relationships with cohort partners as assigned to ensure needs and goals are being met.
  • Collaborate with the Assistant Director, SUO Communications to maintain a communication schedule and identify timely and relevant student communications.
  • Engage with the relevant academic program administrators and deans as requested to support planning course schedules and tracking course enrollment.
  • Track advisees taking courses off-campus to support their future SUO course scheduling and progression plans.
  • Serve as resource for faculty, academic program administrators, deans,, cohort representatives, and others regarding student issues and proactively identify and work collaboratively to resolve problems.
  • Support the Registrar's Office with identifying SUO students eligible for graduation.
  • Meet or exceed performance goals and expectations.
  • Attend all School and University convocations and meetings.
  • Maintain integrity when handling sensitive and confidential information in accordance with the Family Educational Rights and Privacy Act (FERPA).
  • Demonstrate professionalism when working with students and colleagues, effective multi-tasking and prioritization, adherence to deadlines, and flexibility.

Reports To
Director, SUO Student Success
Quick Link for Posting
https://stevenson.peopleadmin.com/postings/8771
Posting Information
Number of Available Positions
Applicant Pool
Work Location
Greenspring
Position Category
Staff
Position Type
Full-Time
Months/Year
12
Hrs/Week
40
Hrs/Year
2080
If scheduled to work less than 12 months, beginning date
Ending Date
FLSA
Exempt
Payroll
Biweekly
Hiring Salary Range
Anticipated to be $55,000-$60,000 annualized
Benefits
https://www.stevenson.edu/human-resources/benefits/
Recruitment Instructions
Open to All Applicants
Posting Date
03/02/2026
Closing Date/Application Deadline
Open Until Filled
No
EEO Statement
EOE/AA Employer of Minorities/Females/Veterans/Disability

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