Monitor social media channels, respond to customer inquiries, and manage the online reputation of the restaurant effectively. * Oversee the creation, placement, and maintenance of all restaurant ...
Quick apply
Monitor social media channels, respond to customer inquiries, and manage the online reputation of the restaurant effectively. * Oversee the creation, placement, and maintenance of all restaurant ...
Quick apply
Monitor social media channels, respond to customer inquiries, and manage the online reputation of the restaurant effectively. * Oversee the creation, placement, and maintenance of all restaurant ...
Raleigh, NC · On-site
... emphasis on online strategy and execution, including website, digital, social and CRM. This ... Experience with reputation management platforms * Ability to work in a highly matrixed organization ...
Raleigh, NC · On-site
... emphasis on online strategy and execution, including website, digital, social and CRM. This ... Experience with reputation management platforms * Ability to work in a highly matrixed organization ...
Own the plan to manage and enhance our brands' reputation across all mediums, including PR, media relations, online reviews, ratings, awards, and sponsorships. Demand Generation * Demand Generation:
Own the plan to manage and enhance our brands' reputation across all mediums, including PR, media relations, online reviews, ratings, awards, and sponsorships. Demand Generation * Demand Generation:
Raleigh, NC · On-site
$20/hr
Enhance online reputation by inviting residents to share online about their experience in the ... Manage the event budget process * Prepare monthly summaries * Meet with staff and program director ...
Raleigh, NC · On-site
$20/hr
Enhance online reputation by inviting residents to share online about their experience in the ... Manage the event budget process * Prepare monthly summaries * Meet with staff and program director ...
Raleigh, NC · On-site
$20/hr
Enhance online reputation by inviting residents to share online about their experience in the ... Manage the event budget process * Prepare monthly summaries * Meet with staff and program director ...
Raleigh, NC · On-site
$20/hr
Enhance online reputation by inviting residents to share online about their experience in the ... Manage the event budget process * Prepare monthly summaries * Meet with staff and program director ...
Durham, NC · On-site
$20/hr
... online reputation by inviting residents to share their experiences * Create marketing materials for activities, including monthly calendars, event flyers, and social media posts * Manage the event ...
Durham, NC · On-site
$20/hr
... online reputation by inviting residents to share their experiences * Create marketing materials for activities, including monthly calendars, event flyers, and social media posts * Manage the event ...
Durham, NC · On-site
$20/hr
... online reputation by inviting residents to share their experiences * Create marketing materials for activities, including monthly calendars, event flyers, and social media posts * Manage the event ...
Durham, NC · On-site
$20/hr
... online reputation by inviting residents to share their experiences * Create marketing materials for activities, including monthly calendars, event flyers, and social media posts * Manage the event ...
Garner, NC · On-site
$35K - $55K/yr
Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets. * Collaborate with sales team to ensure total department ...
Garner, NC · On-site
$35K - $55K/yr
Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets. * Collaborate with sales team to ensure total department ...
Garner, NC · On-site
$35K - $55K/yr
Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets. * Collaborate with sales team to ensure total department ...
Garner, NC · On-site
$35K - $55K/yr
Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets. * Collaborate with sales team to ensure total department ...
Raleigh, NC · Hybrid
$90K - $100K/yr
Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold ... If you need reasonable accommodation and/or are having difficulty completing our online application ...
Raleigh, NC · Hybrid
$90K - $100K/yr
Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold ... If you need reasonable accommodation and/or are having difficulty completing our online application ...
Apex, NC · Hybrid
$90K - $100K/yr
Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold ... If you need reasonable accommodation and/or are having difficulty completing our online application ...
Apex, NC · Hybrid
$90K - $100K/yr
Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold ... If you need reasonable accommodation and/or are having difficulty completing our online application ...
Durham, NC · Hybrid
$90K - $100K/yr
Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold ... If you need reasonable accommodation and/or are having difficulty completing our online application ...
Durham, NC · Hybrid
$90K - $100K/yr
Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold ... If you need reasonable accommodation and/or are having difficulty completing our online application ...
Smithfield, NC · Hybrid
$90K - $100K/yr
Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold ... If you need reasonable accommodation and/or are having difficulty completing our online application ...
Smithfield, NC · Hybrid
$90K - $100K/yr
Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold ... If you need reasonable accommodation and/or are having difficulty completing our online application ...
... online reputation by inviting residents to share their experiences * Create marketing materials for activities, including monthly calendars, event flyers, and social media posts * Manage the event ...
... online reputation by inviting residents to share their experiences * Create marketing materials for activities, including monthly calendars, event flyers, and social media posts * Manage the event ...
... online reputation by inviting residents to share their experiences * Create marketing materials for activities, including monthly calendars, event flyers, and social media posts * Manage the event ...
... online reputation by inviting residents to share their experiences * Create marketing materials for activities, including monthly calendars, event flyers, and social media posts * Manage the event ...
... online reputation by inviting residents to share their experiences * Create marketing materials for activities, including monthly calendars, event flyers, and social media posts * Manage the event ...
... online reputation by inviting residents to share their experiences * Create marketing materials for activities, including monthly calendars, event flyers, and social media posts * Manage the event ...
... online reputation by inviting residents to share their experiences * Create marketing materials for activities, including monthly calendars, event flyers, and social media posts * Manage the event ...
... online reputation by inviting residents to share their experiences * Create marketing materials for activities, including monthly calendars, event flyers, and social media posts * Manage the event ...
Raleigh, NC · On-site
$13.50 - $18.50/hr
We have been living and breathing the world of real estate information and online marketplaces for ... Our suite of services includes digital advertising, social and reputation management, and market ...
Raleigh, NC · On-site
$13.50 - $18.50/hr
We have been living and breathing the world of real estate information and online marketplaces for ... Our suite of services includes digital advertising, social and reputation management, and market ...
Raleigh, NC · On-site
$13.50 - $18.50/hr
We have been living and breathing the world of real estate information and online marketplaces for ... Our suite of services includes digital advertising, social and reputation management, and market ...
Raleigh, NC · On-site
$13.50 - $18.50/hr
We have been living and breathing the world of real estate information and online marketplaces for ... Our suite of services includes digital advertising, social and reputation management, and market ...
Raleigh, NC · On-site
$13.50 - $18.50/hr
We have been living and breathing the world of real estate information and online marketplaces for ... Our suite of services includes digital advertising, social and reputation management, and market ...
Raleigh, NC · On-site
$13.50 - $18.50/hr
We have been living and breathing the world of real estate information and online marketplaces for ... Our suite of services includes digital advertising, social and reputation management, and market ...
$17K - $23.1K
12% of jobs
$27.4K is the 25th percentile. Wages below this are outliers.
$23.1K - $29.1K
18% of jobs
$29.1K - $35.2K
15% of jobs
The median wage is $36K / yr.
$35.2K - $41.2K
33% of jobs
$41.2K - $47.3K
12% of jobs
$47.3K - $53.3K
0% of jobs
$53.3K - $59.4K
0% of jobs
$59.4K - $65.4K
0% of jobs
$65.4K - $71.5K
0% of jobs
$71.5K - $77.5K
0% of jobs
$77.5K - $83.6K
9% of jobs
$17K
$39.5K
$83.6K
An Online Reputation Management (ORM) job involves monitoring, influencing, and improving a brand's or individual's online presence. ORM specialists track online reviews, social media mentions, and search results to manage public perception. They respond to negative feedback, implement SEO strategies, and create positive content to enhance reputation. The goal is to build trust, protect credibility, and ensure that a brand or individual is accurately represented online.
Daily tasks in Online Reputation Management often include monitoring brand mentions and reviews across various platforms, responding to customer feedback, and analyzing sentiment trends. Professionals in this role also develop and implement strategies to address negative publicity, collaborate with PR and marketing teams, and prepare regular reports on reputation trends and campaign effectiveness. You may engage directly with customers online to resolve issues diplomatically, create content that enhances the brand image, and stay updated on the latest digital reputation tools. This dynamic work environment offers opportunities to work cross-functionally and make a direct impact on the public perception of an organization.
To thrive in Online Reputation Management, you need strong analytical abilities, expertise in digital marketing, and a solid understanding of SEO and crisis communication, usually supported by a bachelor's degree in marketing, communications, or a related field. Familiarity with reputation monitoring tools (such as Brand24 or Mention), social media platforms, and review management systems is commonly required, along with certifications in digital marketing or social media management being advantageous. Excellent written and verbal communication, problem-solving skills, and diplomacy help professionals handle sensitive situations and interact effectively with clients and stakeholders. These competencies are crucial for monitoring a brand’s online presence, managing crises gracefully, and sustaining a positive public image.
For Online Reputation Management jobs in Raleigh, NC, the most frequently searched job titles are:
The top searched job categories for Online Reputation Management jobs in Raleigh, NC are:
Cities near Raleigh, NC with the most Online Reputation Management job openings:

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 19 days ago
6.3
Based on 7,693 frontline employees who took The Breakroom Quiz
15th of 107 rated fast food restaurants
Chick-fil-A Chick-fil-A Marketing Director
Falls Village, 6701 Falls of Neuse Rd, Raleigh, NC 27615
Six Forks & Strickland, 8661 Six Forks Rd, Raleigh, NC 27615
About Our Leadership Team
We are an organization that strives for excellence and desires to create a remarkable experience for guests and our team. We have a reputation for developing many of our directors into successful careers as Chick-fil-A Owner/Operators in places like California, Georgia, Illinois, Minnesota, North and South Carolina, Texas, and Wisconsin. We accomplish this through our leadership development program that emphasizes personal growth and allows directors to play a pivotal role in the influence and decision making of a multi-million dollar business.
Overview of Role
The Chick-fil-A Marketing Director is responsible for overseeing the marketing strategy, including: creating and implementing a marketing plan, organizing and executing events, managing social media campaigns, monitoring restaurant signage, and coordinating donation requests. Apply to this role if you love marketing and connecting with your local community.
Position Type:
Our Benefits Include:
Chick-fil-A Marketing Director Responsibilities:
Qualifications:
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Get the full story on Breakroom
Sourced by ZipRecruiter
Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.
Restaurants, food services and drinking places and traveler accommodation
5,001 - 10,000 Employees
Atlanta, GA, US