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Online Reputation Management Jobs in Raleigh, NC

... emphasis on online strategy and execution, including website, digital, social and CRM. This ... Experience with reputation management platforms * Ability to work in a highly matrixed organization ...

Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets. * Collaborate with sales team to ensure total department ...

Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold ... If you need reasonable accommodation and/or are having difficulty completing our online application ...

Outside Sales Representative

Apex, NC · Hybrid

$90K - $100K/yr

Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold ... If you need reasonable accommodation and/or are having difficulty completing our online application ...

Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold ... If you need reasonable accommodation and/or are having difficulty completing our online application ...

Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold ... If you need reasonable accommodation and/or are having difficulty completing our online application ...

Showing results 21-40

Online Reputation Management information

See Raleigh, NC salary details

$17K

$39.5K

$83.6K

How much do online reputation management jobs pay per year?

As of Sep 4, 2026, the average yearly pay for online reputation management in Raleigh, NC is $39,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $24,300.00 and $42,300.00 per year, depending on experience, location, and employer.

What is an online reputation management?

An Online Reputation Management (ORM) job involves monitoring, influencing, and improving a brand's or individual's online presence. ORM specialists track online reviews, social media mentions, and search results to manage public perception. They respond to negative feedback, implement SEO strategies, and create positive content to enhance reputation. The goal is to build trust, protect credibility, and ensure that a brand or individual is accurately represented online.

What are the typical daily responsibilities in online reputation management?

Daily tasks in Online Reputation Management often include monitoring brand mentions and reviews across various platforms, responding to customer feedback, and analyzing sentiment trends. Professionals in this role also develop and implement strategies to address negative publicity, collaborate with PR and marketing teams, and prepare regular reports on reputation trends and campaign effectiveness. You may engage directly with customers online to resolve issues diplomatically, create content that enhances the brand image, and stay updated on the latest digital reputation tools. This dynamic work environment offers opportunities to work cross-functionally and make a direct impact on the public perception of an organization.

What are the key skills and qualifications needed to thrive in online reputation management?

To thrive in Online Reputation Management, you need strong analytical abilities, expertise in digital marketing, and a solid understanding of SEO and crisis communication, usually supported by a bachelor's degree in marketing, communications, or a related field. Familiarity with reputation monitoring tools (such as Brand24 or Mention), social media platforms, and review management systems is commonly required, along with certifications in digital marketing or social media management being advantageous. Excellent written and verbal communication, problem-solving skills, and diplomacy help professionals handle sensitive situations and interact effectively with clients and stakeholders. These competencies are crucial for monitoring a brand’s online presence, managing crises gracefully, and sustaining a positive public image.

What are popular job titles related to Online Reputation Management jobs in Raleigh, NC?

For Online Reputation Management jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Online Reputation Management jobs in Raleigh, NC look for?

The top searched job categories for Online Reputation Management jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Online Reputation Management jobs?

Cities near Raleigh, NC with the most Online Reputation Management job openings:

Infographic showing various Online Reputation Management job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,460 per year, or $19 per hour.

Chick-fil-A Marketing Director

Chick-fil-A

Raleigh, NC

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,693 frontline employees who took The Breakroom Quiz

15th of 107 rated fast food restaurants


Job description

Chick-fil-A Chick-fil-A Marketing Director

Falls Village, 6701 Falls of Neuse Rd, Raleigh, NC 27615

Six Forks & Strickland, 8661 Six Forks Rd, Raleigh, NC 27615

About Our Leadership Team

We are an organization that strives for excellence and desires to create a remarkable experience for guests and our team. We have a reputation for developing many of our directors into successful careers as Chick-fil-A Owner/Operators in places like California, Georgia, Illinois, Minnesota, North and South Carolina, Texas, and Wisconsin. We accomplish this through our leadership development program that emphasizes personal growth and allows directors to play a pivotal role in the influence and decision making of a multi-million dollar business.

Overview of Role

The Chick-fil-A Marketing Director is responsible for overseeing the marketing strategy, including: creating and implementing a marketing plan, organizing and executing events, managing social media campaigns, monitoring restaurant signage, and coordinating donation requests. Apply to this role if you love marketing and connecting with your local community.

Position Type:

  • In Person
  • Full-time, 40 hours per week

Our Benefits Include:

  • Paid Leadership Training and Development
  • 10 Days Paid Time Off Annually
  • 401(k) Plan with Employer Match - after 1 year full-time
  • Health Insurance - Medical, Dental, Vision, and other supplemental plans available
  • 100% Meal Discount when working, 50% Off Meal Discount when not working
  • 1 Meal for Director's Spouse and Children per month
  • $250 Annual Catering Credit
  • Uniform Allotment - varies based on role
  • Classic Planet Fitness Reimbursement
  • Audible Reimbursement up to 1 book per month
  • Scholarship Opportunities are available each year
  • Employee Assistance Program (Free Counseling Services)

Chick-fil-A Marketing Director Responsibilities:

  • Work alongside our current Marketing Director to ensure all responsibilities below are fulfilled.
  • Develop and execute the marketing plan and budget, aligning with business objectives and target audience.
  • Plan and manage all aspects of in restaurant events, including our annual fundraiser - Ella's Race - and monthly Family Nights.
  • Develop and Implement a comprehensive social media strategy, creating engaging content and managing online platforms to enhance brand visibility and customer engagement. Check out our instagram profile @mychickfila.
  • Monitor social media channels, respond to customer inquiries, and manage the online reputation of the restaurant effectively.
  • Oversee the creation, placement, and maintenance of all restaurant signage.
  • Lead community outreach, seek local event opportunities, and build lasting local relationships with our community, which can include donation requests and attending events.
  • Drive catering and outside sales growth through proactive engagement.
  • Maintain vision alignment with the Operator and leadership team
  • Assist with day-to-day business operations from 11 AM - 2 PM
  • Perform additional duties and responsibilities as assigned or required to meet the needs of the position

Qualifications:

  • Bachelor Degree in Marketing and/or other Business Degree
  • 1-3 years of marketing experience preferred
  • Cheerful attitude that reflects responsibility, accountability, service, and excellence
  • Exceptional time management skills
  • Proven ability to recognize strengths and passions in others
  • Desire to create a positive impact on our local community
  • Able to multi-task in a fast-paced, high volume environment
  • Excellent verbal and written communication, interpersonal, teamwork, and leadership skills
  • Customer service oriented
  • Self-starter, creative, and flexible
  • Servant spirit with a strong sense of stewardship

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.


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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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