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Online Helpdesk Jobs in Rio Rancho, NM (NOW HIRING)

ATA Services Inc

Help Desk Technician

Santa Fe, NM · On-site

$26/hr

ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote . * Rate ...

ATA Services Inc

Help Desk Technician

Santa Fe, NM · On-site

$26/hr

ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote . * Rate ...

Robert Half

Help Desk Analyst

Albuquerque, NM · On-site

$19.75 - $27.25/hr

We are looking for a dependable Help Desk Analyst to support day-to-day technology needs for a retail environment in Albuquerque, New Mexico. This is a Long-term Contract position focused on ...

Augment

Driver Helper

Algodones, NM

$15.50 - $18.75/hr

Now Hiring Driver Helpers - Start Your Career in Environmental Services! Looking for a job that keeps you active, gets you outside, and offers stable, full-time work? Join our team as a Driver Helper ...

Augment

Driver Helper

Albuquerque, NM

$16/hr

Now Hiring Driver Helpers - Start Your Career in Environmental Services! Looking for a job that keeps you active, gets you outside, and offers stable, full-time work? Join our team as a Driver Helper ...

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All JobsOnline Helpdesk JobsOnline Helpdesk Jobs in Rio Rancho, NM

Online Helpdesk information

See Rio Rancho, NM salary details

$11

$21

$31

How much do online helpdesk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for online helpdesk in Rio Rancho, NM is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is an online helpdesk?

An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.

What does an online helpdesk do?

A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive in the online helpdesk position?

To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.

Can you work an online helpdesk remotely?

Yes, online helpdesk roles are often performed remotely, requiring skills in customer support, troubleshooting, and familiarity with helpdesk software. Many companies offer remote positions with flexible schedules, and a reliable internet connection is essential.

What are the most commonly searched types of Helpdesk jobs in Rio Rancho, NM?

The most popular types of Helpdesk jobs in Rio Rancho, NM are:

What are popular job titles related to Online Helpdesk jobs in Rio Rancho, NM?

For Online Helpdesk jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Online Helpdesk jobs in Rio Rancho, NM look for?

The top searched job categories for Online Helpdesk jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Online Helpdesk jobs?

Cities near Rio Rancho, NM with the most Online Helpdesk job openings:

Online Helpdesk jobs near you

Title Warehouse Runner | Part-Time | Rio Rancho Events Center

Rio Rancho, NM • On-site

Teamwork Online
Spectator Sports • 11 - 50 employees
Learn more about Teamwork Onlineexternal

$14 - $15/hr

Part-time

Retirement

Posted 9 days ago

Job description

Warehouse Runner | Part-Time | Rio Rancho Events Center
Location US-NM-Rio Rancho
Job Post Information* : Posted Date 2 weeks ago(8/13/2026 11:53 AM)
Job ID 2026-34105
Location Name Rio Rancho Events Center
Category Concessions / Premium Seating
Type Regular Part-Time
Location : Location US-NM-Rio Rancho
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 87144
Location : Address 3001 Civic Center Circle NE
Job Post Information* : Post End Date 11/13/2026
Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Overview

The Warehouse Runner is responsible for receiving and organizing deliveries, rotating stock, storing inventory, and assisting concession teams during events. The role requires attention to detail, strong organizational skills, and the ability to work in a fast-paced, event-driven environment.

This role pays an hourly rate of $14.00-$15.00

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until November 13, 2026.

Responsibilities
  • Stocking and Restocking: Set up and stock all concession stands, bars, and portable locations before events; restock food, beverages, and supplies during service to maintain service flow. 
  • Inventory Management: Receive and organize deliveries; rotate stock using FIFO (First-In-First-Out) to ensure freshness; maintain accurate inventory levels and assist with monthly counts. 
  • Delivery and Distribution: Deliver items according to requisitions to concession stands, bars, and portable locations; transport inventory safely between storage and service areas.
  • Sanitation and Cleanliness: Remove trash and recyclables from stands; clean commissary dishes; sweep, mop, and organize storage areas; ensure all areas are neat, organized, and sanitary. 
  • Equipment Support: Troubleshoot minor issues with soda and beer dispensing equipment; inform management if maintenance is needed.
  • Event Support: Assist with stand opening and closing procedures, including reconciliation and cleanup; coordinate with volunteers or staff as needed.
  • Customer Service: Interact with customers to ensure satisfaction; follow food safety and sanitation standards when handling products. 
  • Maintains sanitation, health, and safety standards in work areas.
Qualifications
  • High school diploma or equivalent preferred.
  • Three or more months' experience in the food service industry preferred.
  • Previous cash handling experience preferred.
  • Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.
  • Must be available to work nights, weekends, and holidays as needed.
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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