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Entry Level Helpdesk Jobs in Rio Rancho, NM (NOW HIRING)

APEX COLLECTIVE INC

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Entry Level B2B Sales Representative

Albuquerque, NM

Entry Level Sales Representative Apex Collective Albuquerque, NM 87106 Looking for a career where ... We provide paid training, ongoing mentorship, and hands-on coaching to help you develop the skills ...

APEX COLLECTIVE INC

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Entry Level B2B Sales Representative

Albuquerque, NM

Entry Level Sales Representative Apex Collective Albuquerque, NM 87106 Looking for a career where ... We provide paid training, ongoing mentorship, and hands-on coaching to help you develop the skills ...

Wagner Mechanical

Plumbing Helper

Albuquerque, NM · On-site

Plumbing Helper Location: Albuquerque, NM Full-Time Compensation: $17-$20 About Us Since 1929 ... Why Join Our Team * Entry-level opportunity with hands-on, on-the-job training * Clear career path ...

Symmetry

Entry Level Remote Sales

Albuquerque, NM · On-site +1

$100K/yr

... help them apply for coverage. - Administrative: Following up with insurance carriers to facilitate client applications through underwriting. Requirements: -Self Motivated and Goal Oriented ...

Symmetry

Entry Level Remote Sales

Albuquerque, NM · Remote

$100K/yr

... help them apply for coverage. - Administrative: Following up with insurance carriers to facilitate client applications through underwriting. Requirements: -Self Motivated and Goal Oriented ...

Valvoline

Entry-Level Lube Tech

Albuquerque, NM · On-site

$12.50 - $17.25/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service. You will act as a trusted ...

Valvoline

Entry-Level Lube Tech

Albuquerque, NM · On-site

$13 - $17.75/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service. You will act as a trusted ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Rio Rancho, NM

Entry Level Helpdesk information

See Rio Rancho, NM salary details

$12

$22

$33

How much do entry level helpdesk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level helpdesk in Rio Rancho, NM is $22.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.29 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Rio Rancho, NM?

The most popular types of Helpdesk jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Entry Level Helpdesk jobs?

Cities near Rio Rancho, NM with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 82% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $45,294 per year, or $21.8 per hour.

Entry Level B2B Sales Representative

Albuquerque, NM

APEX COLLECTIVE INC
See more jobs at APEX COLLECTIVE INCexternal

Full-time

Posted 19 days ago

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Job description

Entry Level Sales Representative

Apex Collective
Albuquerque, NM 87106

Looking for a career where you can grow instead of just clocking in?

At Apex Collective, we're growing our Business Sales team and looking for motivated individuals who enjoy working with people, learning new skills, and challenging themselves. If you're competitive, coachable, and ready to build a career in sales, we'd love to meet you.

This is an entry-level B2B sales position, so no previous sales experience is required. We provide paid training, ongoing mentorship, and hands-on coaching to help you develop the skills needed to succeed.

In this role, you'll meet directly with small and medium-sized business owners, helping them evaluate telecommunications solutions that support their day-to-day operations.

What You'll Do

  • Build professional relationships with local business owners

  • Learn customers' business needs and recommend appropriate telecommunications solutions

  • Represent our client professionally during face-to-face business meetings

  • Manage your assigned territory and maintain customer relationships

  • Participate in daily training and professional development

  • Work toward individual and team performance goals

What We're Looking For

  • Strong communication and interpersonal skills

  • Positive attitude and willingness to learn

  • Self-motivated with a strong work ethic

  • Comfortable speaking with new people in a professional setting

  • Ability to work independently and as part of a team

  • Sales or customer-facing experience is helpful but not required

What We Offer

  • Paid training

  • Weekly pay

  • Uncapped performance-based commissions

  • Ongoing mentorship and professional development

  • Clear opportunities for career advancement based on performance

  • Supportive, team-oriented work environment

If you're looking for an opportunity to build valuable business and sales experience while working with a team that invests in your growth, we'd love to hear from you.

Apply today to learn more about joining Apex Collective.