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Entry Level Helpdesk Jobs in Rio Rancho, NM (NOW HIRING)

... help them apply for coverage. - Administrative: Following up with insurance carriers to facilitate client applications through underwriting. Requirements: -Self Motivated and Goal Oriented ...

Entry-Level Lube Tech

Albuquerque, NM · On-site

$12.50 - $17.25/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service. You will act as a trusted ...

Entry-Level Lube Tech

Albuquerque, NM · On-site

$13 - $17.75/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service. You will act as a trusted ...

Entry-Level Lube Tech

Albuquerque, NM · On-site

$12.75 - $17.50/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service. You will act as a trusted ...

Entry-Level Lube Tech

Albuquerque, NM · On-site

$13.50 - $18.75/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service. You will act as a trusted ...

Entry-Level Lube Tech

Albuquerque, NM · On-site

$12.75 - $17.50/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service. You will act as a trusted ...

Entry-Level Lube Tech

Albuquerque, NM · On-site

$12.50 - $17.25/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service. You will act as a trusted ...

Entry-Level Lube Tech

Albuquerque, NM · On-site

$12.75 - $17.50/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service. You will act as a trusted ...

Entry-Level Lube Tech

Albuquerque, NM · On-site

$12.50 - $17.25/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service. You will act as a trusted ...

Entry-Level Lube Tech

Rio Rancho, NM · On-site

$12.75 - $17.25/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC by providing reliable and impeccable preventive maintenance service. You will act as a trusted ...

Flex Officer - Entry Level - Full Time Primary Location: Albuquerque, NM Wage: $16.50-$18.00/HR ... By joining our security team, you can grow your career and help make the world a safer place. Apply ...

Flex Officer - Entry Level - Full Time Primary Location: Albuquerque, NM Wage: $16.50-$18.00/HR ... By joining our security team, you can grow your career and help make the world a safer place. Apply ...

Flex Officer - Entry Level - Full Time Primary Location: Albuquerque, NM Wage: $16.50-$18.00/HR ... By joining our security team, you can grow your career and help make the world a safer place. Apply ...

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Entry Level Helpdesk information

See Rio Rancho, NM salary details

$12

$21

$32

How much do entry level helpdesk jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for entry level helpdesk in Rio Rancho, NM is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.57 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What job makes $10,000 a month without a degree?

An entry-level helpdesk technician typically does not earn $10,000 a month; such high salaries are uncommon without advanced skills or certifications. Roles in IT support or helpdesk usually pay between $40,000 and $60,000 annually, though experienced professionals with specialized knowledge or certifications like CompTIA A+ or Network+ can increase earning potential. Achieving $10,000 monthly often requires significant experience, advanced skills, or moving into higher-level IT or management positions.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

Can I get a helpdesk job with no experience?

Entry level helpdesk positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with strong communication skills and a willingness to learn.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting common issues, allowing helpdesk professionals to focus on more complex problems. However, AI does not fully replace help desk roles, as human oversight, customer service skills, and problem-solving abilities remain essential in IT support jobs like entry-level helpdesk positions.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

Is helpdesk a good entry level job?

Helpdesk positions are commonly considered good entry-level jobs because they require basic technical skills, customer service abilities, and often provide on-the-job training. They offer opportunities to develop troubleshooting, communication, and IT skills, which can serve as a foundation for future IT roles.
What are the most commonly searched types of Helpdesk jobs in Rio Rancho, NM? The most popular types of Helpdesk jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Entry Level Helpdesk jobs? Cities near Rio Rancho, NM with the most Entry Level Helpdesk job openings:
Infographic showing various Entry Level Helpdesk job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,567 per year, or $21.9 per hour.
Entry Level Remote Sales

Entry Level Remote Sales

Symmetry

Albuquerque, NM • Remote

$100K/yr

Other

Posted 16 days ago


Job description

Organization Description:

The James Martinez Financial Agency, is looking for ambitious individuals to become a part of our team. We protect American families with life insurance, mortgage protection, burial policies, wealth accumulation, retirement solutions and financial advice.

We are looking to train people to become a manager of Remote Insurance Sales Representatives and lead in select regions within the next six months

We love training people to build their own businesses and have have complete control of their time and income

This is a commission based sales position with uncapped commission paid daily.

Job Details:

- Work with clients who are genuinely interested:

Our business model uses a lead system that

enables us to call on those who have requested

information - NO COLD CALLS.

- Uncapped Income: 100% Commission-Daily Pay;

Escalate your Income with multiple streams - commissions,

bonuses, and override commissions from system-driven income.

- Ability to become an Agency Owner: Build your agency without the

prohibitive fees of typical franchise with system driven income-we

will show you how.

- Personalized Mentorship - One on one coaching, daily meetings

and Training

- Work Life Balance - Full time & Part Time/

You are your own boss/Work from home

COMPENSATION

- Start at 80% Commission with the ability to increase to 130%

- Bonuses - Producer Bonus, Capital Bonus, etc

- Part-time agents have potential to make

$50,000+ in the first year.

- Full-time agents have potential to make

$100,000+ in the first year

Responsibilities:

- Setting Appointments: Reaching out to potential clients that have

previously requested coverage with our company and scheduling

a time with them to discuss their mortgage protection coverage.

- Research: Customizing options to meet their financial need in

case of a death or disability with the information the client

provided.

- Meeting with Families virtually Via Zoom or on the Phone to

present their options, discuss the details of coverage, and help

them apply for coverage.

- Administrative: Following up with insurance carriers to facilitate

client applications through underwriting.

Requirements:

-Self Motivated and Goal Oriented

-Disciplined and Driven to Improve

-Humble and Willing to Learn

-Committed to Self Improvement

-High level of Consistency and Coachable

-Own a Laptop and have internet access and a cellphone

James Martinez

| Regional Sales Manager

No agents success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.

NV: 3538727, AZ:18847274, TX: 2315708, CA: 413662, WA:1111562, MI:1114618, NM:18847274


Symmetry Financial Group logo

About Symmetry Financial Group

Sourced by ZipRecruiter

Symmetry Financial Group is a leading insurance marketing organization based in Asheville, North Carolina, USA, specializing in life insurance, mortgage protection, retirement protection, and debt elimination services. The company was established in 2009 by co-founders Brandon Ellison, Brian Pope, and Casey Watkins to cater to families requiring personal protection and financial security. With a nationwide footprint, Symmetry has become a significant player in the insurance and financial services industry. Symmetry Financial Group's mission revolves around making a positive and lasting impact on the families they serve across the nation. It is built around core values which they call 'The Symmetry Way' – Relationships matter, People come first, Family, and Serve others.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Swannanoa, NC, US

Year founded

2009