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Full Time Sap Help Desk Support Jobs in Rio Rancho, NM

The IT Help Desk role is to support the stable operation of the information technology systems of ... Job Type: Full-time Benefits: * Dental insurance * Health insurance * Life insurance * Paid time ...

... Programs (SAP) supporting Department of Defense agencies, such as HQ Air Force, Office of the ... Perform Help Desk and troubleshooting activities * Perform Hardware/Software System Configuration ...

... support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP ... Perform Help Desk & troubleshooting activities * Perform Hardware/Software System Configuration ...

... Programs (SAP) supporting Department of Defense agencies, such as HQ Air Force, Office of the ... Perform Help Desk and troubleshooting activities * Perform Hardware/Software System Configuration ...

Peraton supports the NNSA Office of Secure Transportation (OST), which is responsible for the safe ... SAP). * Minimum of 10 years of progressive IT experience, with at least 3 years in a service desk ...

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Full Time Sap Help Desk Support information

See Rio Rancho, NM salary details

$9

$19

$31

How much do full time sap help desk support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for full time sap help desk support in Rio Rancho, NM is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.68 per hour, depending on experience, location, and employer.

What is the difference between Full Time Sap Help Desk Support vs SAP Support Analyst?

AspectFull Time Sap Help Desk SupportSAP Support Analyst
CertificationsBasic SAP user certifications, help desk certificationsAdvanced SAP certifications, BASIS or SAP Certified Support Professional
Work EnvironmentHelp desk, support center, remote or on-siteTechnical support, troubleshooting, often on-site or remote
Employer & Industry UsageIT support teams across various industries using SAPSpecialized SAP support teams within organizations or consulting firms

Full Time SAP Help Desk Support primarily handles user issues, basic troubleshooting, and general support tasks. SAP Support Analysts focus on more complex technical issues, system analysis, and advanced troubleshooting. While both roles require SAP knowledge, the Support Analyst role typically demands higher certifications and technical expertise.

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For Full Time Sap Help Desk Support jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Full Time Sap Help Desk Support jobs in Rio Rancho, NM look for?

The top searched job categories for Full Time Sap Help Desk Support jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Full Time Sap Help Desk Support jobs?

Cities near Rio Rancho, NM with the most Full Time Sap Help Desk Support job openings:

Help Desk Tech

Galactic Network Integrators, INC

Kirtland Air Force Base, NM • On-site

$17.75 - $24/hr

Full-time

Re-posted 25 days ago


Job description

AFRL PRsISM – Help Desk Tech
JOB DESCRIPTION:
This Tier 1 service desk position is responsible for answering calls, logging the calls in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. Support provided is governed by Service Level Agreements in place with the customer. The ability to interface well with customers at various levels of seniority in a variety of different fields is essential to success in this position, as are excellent written and verbal communication skills. The ability to adapt well to diverse environments and work collaboratively in a dynamic team setting.
Experience/Skills
· Answer user calls to provide general user support related to their IT equipment or other needs.
· Creates, updates and closes out help desk tickets
· Works with other Tier 1 Support staff to ensure proper hand-off of tickets for prompt resolution
· Maintains required documentation of Tier 1 processes and SOPs
· Familiarity with Windows Operating system and Outlook email
· Familiarity with creating/updating Remedy tickets is preferred
Qualifications/Certifications:
Applicant must possess refined critical thinking skills, should be a self-starter, may direct the activities of other team members, diplomatic, multi-task capable, adaptive to a dynamic environment, dependable and reliable. Prior experience in a government consulting services environment is preferred.
Secret clearance is required. Minimum DoD 8570 IAT-II + CE certification required