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Full Time Sap Help Desk Support Jobs in Rio Rancho, NM

Sandia Vision Clinic

Front Desk Receptionist

Albuquerque, NM · On-site

$13.50 - $17.25/hr

Manage appointment scheduling and support efficient clinic flow * Enter and update patient ... helpful but not required. Spanish language skills are a strong plus. Apply Now Type: Full Time ...

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All JobsFull Time Sap Help Desk Support JobsFull Time Sap Help Desk Support Jobs in Rio Rancho, NM

Full Time Sap Help Desk Support information

See Rio Rancho, NM salary details

$9

$19

$31

How much do full time sap help desk support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for full time sap help desk support in Rio Rancho, NM is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.68 per hour, depending on experience, location, and employer.

What is the difference between Full Time Sap Help Desk Support vs SAP Support Analyst?

AspectFull Time Sap Help Desk SupportSAP Support Analyst
CertificationsBasic SAP user certifications, help desk certificationsAdvanced SAP certifications, BASIS or SAP Certified Support Professional
Work EnvironmentHelp desk, support center, remote or on-siteTechnical support, troubleshooting, often on-site or remote
Employer & Industry UsageIT support teams across various industries using SAPSpecialized SAP support teams within organizations or consulting firms

Full Time SAP Help Desk Support primarily handles user issues, basic troubleshooting, and general support tasks. SAP Support Analysts focus on more complex technical issues, system analysis, and advanced troubleshooting. While both roles require SAP knowledge, the Support Analyst role typically demands higher certifications and technical expertise.

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What job categories do people searching Full Time Sap Help Desk Support jobs in Rio Rancho, NM look for? The top searched job categories for Full Time Sap Help Desk Support jobs in Rio Rancho, NM are:
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Full Time Sap Help Desk Support jobs near you

Information Technology/Information Assurance (IT/IA) Specialist I

Targeted Solutions LLC

Kirtland Air Force Base, NM • On-site

$41.59/hr

Full-time

Medical, Retirement, PTO

Posted 15 days ago

Job description

LOCATION: Albuquerque, NM

REQ: 26-J-0018


The primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.


Performance shall include:

  • Establish complex operational software configuration controls and system interfaces for computer system(s) assigned
  • Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required
  • Analyze and troubleshoot system anomalies to ensure optimum equipment performance
  • Prepare system for operational use and support operational tests
  • Review, prepare, and update authorization packages
  • Notify customer when changes occur that might affect authorization accreditation
  • Conduct cybersecurity portion of the self-inspection's checklist
  • Review and provide technical and cyber security coordination on all Bodies of Evidence that makeup the authorization package
  • Identify any and all vulnerabilities and implement countermeasures
  • Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices
  • Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration
  • Provide External Information System(s) Client Support
  • Perform account creations, changes, & deletions on multiple authorization boundaries
  • Perform Help Desk & troubleshooting activities
  • Perform Hardware/Software System Configuration, upgrades and modifications
  • Perform system and network appliance patching activities
  • Provide Government-Issued Laptop Support
  • Assist in Media Control & Accountability activities
  • Perform COMSEC account/equipment management activities

EDUCATION:

Bachelor's degree or equivalent experience (4 years)


CLEARANCE:

  • TS/SCI
  • Eligibility for access to Special Access Program Information
  • Willingness to submit to a Counterintelligence polygraph

Other Requirements:

  • Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016,
    Microsoft Windows 7/10 operating systems (OS) administration and associated hardware
  • Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data
    backup technologies to include communication security (COMSEC) integration
  • Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they
    relate to Assessments and Authorizations
  • Working knowledge and current relevant experience with PL2 systems
  • Must be able to regularly lift up to 50 lbs.

CERTIFICATION:
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information
Assurance Technician Level I or Information Assurance Manager I within 6 months of the date of hire.

EXPERIENCE MANDATORY:

MANDATORY: 2-5 years related experience, prior experience in roles such as System/Network Administrator; DESIRED: SAP Experience; TRAINING: DoD 8570.01-M IAM Level I (in lieu of IAT Level I)


BENEFITS:

We offer competitive compensation packages including generous PTO, paid Federal holidays, tax-free healthcare cost reimbursement, and immediate 401k vesting with a 4% match.



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