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Freelance It Help Desk Jobs in Rio Rancho, NM (NOW HIRING)

DOWNS AT ALBUQUERQUE, INC.

IT Help Desk

Albuquerque, NM · On-site

The IT Help Desk role is to support the stable operation of the information technology systems of The Downs Racetrack and Casino. This includes all duties that are applicable to a Tier I support and ...

Robert Half

Help Desk Analyst

Albuquerque, NM · On-site

$19.75 - $27.25/hr

At least 1 year of help desk or IT support experience preferred. * Working knowledge of Windows operating systems, Microsoft 365, and Outlook in an end-user support setting. * Familiarity with basic ...

University of New Mexico

IT Support Tech 1

Albuquerque, NM

$20.75 - $28.50/hr

Serve as theinitial point of contact for IT Service Desk inquiries, handling phone,self-service, and in-person support requests. * Assist in theresolution of complex issues and escalate concerns as ...

University of New Mexico

IT Support Tech 1

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Serve as theinitial point of contact for IT Service Desk inquiries, handling phone,self-service, and in-person support requests. * Assist in theresolution of complex issues and escalate concerns as ...

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Freelance It Help Desk information

See Rio Rancho, NM salary details

$11

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How much do freelance it help desk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for freelance it help desk in Rio Rancho, NM is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Freelance It Help Desk vs IT Support Specialist?

AspectFreelance It Help DeskIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+Similar certifications, often required
Work EnvironmentRemote, flexible, client-basedOn-site or remote, company-based
Employer & IndustrySelf-employed, freelance clientsEmployers in various industries
Search & Comparison IntentFreelance vs in-house support rolesJob roles, career growth

Freelance It Help Desk professionals typically work independently, providing remote support to multiple clients, while IT Support Specialists are usually employed by organizations, offering on-site or remote assistance. Both roles require similar certifications and technical skills, but differ mainly in work setting and employment structure.

What are the most commonly searched types of It Help Desk jobs in Rio Rancho, NM?

The most popular types of It Help Desk jobs in Rio Rancho, NM are:

What are popular job titles related to Freelance It Help Desk jobs in Rio Rancho, NM?

For Freelance It Help Desk jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Freelance It Help Desk jobs in Rio Rancho, NM look for?

The top searched job categories for Freelance It Help Desk jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Freelance It Help Desk jobs?

Cities near Rio Rancho, NM with the most Freelance It Help Desk job openings:

Freelance It Help Desk jobs near you
Infographic showing various Freelance It Help Desk job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $45,294 per year, or $21.8 per hour.

IT Help Desk

Albuquerque, NM • On-site

The Downs Racetrack & Casino
51 - 200 employees
Learn more about The Downs Racetrack & Casinoexternal

Full-time

Medical, Dental, Vision, Life, PTO

Posted 14 days ago

Job description

Description
The IT Help Desk role is to support the stable operation of the information technology systems of The Downs Racetrack and Casino. This includes all duties that are applicable to a Tier I support and possible some Tier II support.
He/she is responsible for providing technical assistance and support related to computer systems, hardware, or software. This individual responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance where required.
It is expected the person will be a service minded individual, with strong attention to detail and organization.
This position requires that the applicant be at least 21 years of age. The applicant must be able to obtain and maintain a New Mexico Gaming Work Permit which requires a credit and background check.
The Downs at Albuquerque, Inc is an equal opportunity employer. The Downs does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying disability, national origin, veteran status or any other basis covered under federal, state or local law. Employment with the Downs is decided on qualifications, merit and business need.
Job Type: Full-time
Benefits:
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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