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Freelance It Help Desk Jobs in Rio Rancho, NM (NOW HIRING)

Gridworks

IT Help Desk Technician

Albuquerque, NM · On-site

Position: IT Help Desk Technician Classification: Full-time, hourly non-exempt Summary Description: The IT Help Desk Technician is responsible for setting up and maintaining the company's computer ...

Gridworks

IT Help Desk Technician

Albuquerque, NM · On-site

IT Help Desk Technician About the Company Established in 2014, Gridworks is a leading EPC contractor for utility-scale solar and battery storage projects. Primarily operating across the Southwest, we ...

Cni

User Support Specialist II

Albuquerque, NM

Knowledge and understanding of the tools, concepts, practices and procedures related to an IT help desk user support environment * Working knowledge utilizing service desk software tools and ...

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All JobsIt Help Desk JobsFreelance It Help Desk JobsFreelance It Help Desk Jobs in Rio Rancho, NM

Freelance It Help Desk information

See Rio Rancho, NM salary details

$11

$21

$31

How much do freelance it help desk jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for freelance it help desk in Rio Rancho, NM is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Freelance It Help Desk vs IT Support Specialist?

AspectFreelance It Help DeskIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+Similar certifications, often required
Work EnvironmentRemote, flexible, client-basedOn-site or remote, company-based
Employer & IndustrySelf-employed, freelance clientsEmployers in various industries
Search & Comparison IntentFreelance vs in-house support rolesJob roles, career growth

Freelance It Help Desk professionals typically work independently, providing remote support to multiple clients, while IT Support Specialists are usually employed by organizations, offering on-site or remote assistance. Both roles require similar certifications and technical skills, but differ mainly in work setting and employment structure.

What are the most commonly searched types of It Help Desk jobs in Rio Rancho, NM? The most popular types of It Help Desk jobs in Rio Rancho, NM are:
What are popular job titles related to Freelance It Help Desk jobs in Rio Rancho, NM? For Freelance It Help Desk jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Freelance It Help Desk jobs in Rio Rancho, NM look for? The top searched job categories for Freelance It Help Desk jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Freelance It Help Desk jobs? Cities near Rio Rancho, NM with the most Freelance It Help Desk job openings:
Freelance It Help Desk jobs near you
Infographic showing various Freelance It Help Desk job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $45,294 per year, or $21.8 per hour.
IT Help Desk Technician

IT Help Desk Technician

Gridworks

Albuquerque, NM • On-site

Other

Posted 28 days ago

Job description

Position: IT Help Desk Technician
Classification: Full-time, hourly non-exempt

Summary Description:

The IT Help Desk Technician is responsible for setting up and maintaining the company's computer services and equipment for all employees including those working from remote locations. This role will handle everything from day to day help requests to assisting in research and implementation for new company IT solutions. The IT department at Affordable Solar is responsible for almost any device that uses electricity-this includes phones, tablets, desktops, laptops, printers, projectors, servers and more.

Primary Responsibilities:

  • Handle helpdesk service requests and ensure timely resolution.
  • Setup, deploy and troubleshoot IT related hardware & software.
  • Manage and monitor internal assets to ensure accurate inventory records.
  • Purchase IT and related equipment.
  • Create guides and how-to documentation for all IT related processes.
  • Assist in IT project research and deployment.
  • Help create efficiencies and automation of IT tasks when possible.
  • Communicate technical information to both technical and non-technical employees.
  • Imaging, backing up and restoring data.
  • Upgrade common computer components such as RAM or a hard drive.
  • Ability to work on concurrent multiple tasks and reset priorities as required.
  • Requirements
  • Previous desktop support (or similar environment) experience required.
  • Basic networking and Windows Server experience (Active Directory, Groups & Permissions, TCP/IP.)
  • Experience with Microsoft 365 or similar environment (OneDrive, SharePoint).
  • Working knowledge of Microsoft Windows and Apple OSX. Linux knowledge helpful.
  • Detail oriented with positive attitude and willingness to learn.
  • Able to solve complex problems, organize their workload, have good oral and written communication skills and be detailed.

Work Environment:

  • This position requires frequent manual dexterity in combination with eye/hand coordination such as keyboarding, handling of equipment, etc.
  • The employee is frequently required to stand, walk, reach, bend, or kneel.
  • This position occasionally requires the lifting of up to 50 pounds.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements:

  • Previous desktop support (or similar environment) experience required.
  • Basic networking and Windows Server experience (Active Directory, Groups & Permissions, TCP/IP.)
  • Experience with Microsoft 365 or similar environment (OneDrive, SharePoint).
  • Working knowledge of Microsoft Windows and Apple OSX. Linux knowledge helpful.
  • Detail oriented with positive attitude and willingness to learn.
  • Able to solve complex problems, organize their workload, have good oral and written communication skills and be detailed.

Apply