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Freelance It Help Desk Jobs in Rio Rancho, NM (NOW HIRING)

University of New Mexico

IT Support Tech 1

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Serve as theinitial point of contact for IT Service Desk inquiries, handling phone,self-service, and in-person support requests. * Assist in theresolution of complex issues and escalate concerns as ...

University of New Mexico

IT Support Tech 1

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Serve as theinitial point of contact for IT Service Desk inquiries, handling phone,self-service, and in-person support requests. * Assist in theresolution of complex issues and escalate concerns as ...

Techmate

Be Seen First

On Demand IT Support - Freelance/Consultant

Albuquerque, NM · On-site

$45/hr

We are seeking freelancers/consultants for on site IT Support in the Albuquerque, NM area to join our team! As a team member, you will assist our clients with resolving a range of computer-related ...

Socket.dev

IT Support Specialist

Albuquerque, NM · On-site

Fields and prioritizes multiple Help Desk requests, creates, and closes out tickets, and documents ... Information Technology related associates degree or equivalent work experience. * 3+ years hands on ...

New

DCI Donor Services

IT Support Specialist

Albuquerque, NM · On-site

Fields and prioritizes multiple Help Desk requests, creates, and closes out tickets, and documents ... Information Technology related associates degree or equivalent work experience. * 3+ years hands on ...

DCI Donor Services

IT Support Specialist

Albuquerque, NM · On-site

Fields and prioritizes multiple Help Desk requests, creates, and closes out tickets, and documents ... Information Technology related associates degree or equivalent work experience. * 3+ years hands on ...

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Showing results 21-40

All JobsIt Help Desk JobsFreelance It Help Desk JobsFreelance It Help Desk Jobs in Rio Rancho, NM

Freelance It Help Desk information

See Rio Rancho, NM salary details

$11

$21

$31

How much do freelance it help desk jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for freelance it help desk in Rio Rancho, NM is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Freelance It Help Desk vs IT Support Specialist?

AspectFreelance It Help DeskIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+Similar certifications, often required
Work EnvironmentRemote, flexible, client-basedOn-site or remote, company-based
Employer & IndustrySelf-employed, freelance clientsEmployers in various industries
Search & Comparison IntentFreelance vs in-house support rolesJob roles, career growth

Freelance It Help Desk professionals typically work independently, providing remote support to multiple clients, while IT Support Specialists are usually employed by organizations, offering on-site or remote assistance. Both roles require similar certifications and technical skills, but differ mainly in work setting and employment structure.

What are the most commonly searched types of It Help Desk jobs in Rio Rancho, NM?

The most popular types of It Help Desk jobs in Rio Rancho, NM are:

What job categories do people searching Freelance It Help Desk jobs in Rio Rancho, NM look for?

The top searched job categories for Freelance It Help Desk jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Freelance It Help Desk jobs?

Cities near Rio Rancho, NM with the most Freelance It Help Desk job openings:

Freelance It Help Desk jobs near you
Infographic showing various Freelance It Help Desk job openings in Rio Rancho, NM as of June 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $45,294 per year, or $21.8 per hour.

IT Technician I

Albuquerque, NM

Heritage Hotels & Resorts Corporate Office
See more jobs at Heritage Hotels & Resorts Corporate Officeexternal

$18 - $20/hr

Full-time

Retirement

Posted 10 days ago

Job description

Description

About Heritage Companies

At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We're proud to offer a workplace centered on the experience of our employees, encouraging growth and upward movement across our hotels, restaurants, and destinations. Team members enjoy special perks throughout the state, from hotel and spa discounts to savings at all Heritage restaurants, ensuring every member of the Heritage family feels connected, cared for and part or something extraordinary.


Why This Role Matters

Technology is essential to every guest experience and every team member's ability to do their best work. As an IT Technician I, you will be one of the first people employees turn to when technology is not working as expected. Your support will help keep our hotels, restaurants and business operations connected, secure and running smoothly. This role offers an exciting opportunity to build your technical skills through hands-on experience with a wide variety of systems while learning from an experienced IT team and making a visible impact across Heritage Companies. 


What You'll Do:

  • Provide frontline technical support to employees on-site and remotely, resolving common hardware, software, account and connectivity issues.
  • Install, configure and maintain computers, Chromebooks, mobile devices, printers and related technology.
  • Document and manage service requests through Freshservice, escalating complex or high-impact issues when appropriate.
  • Assist with employee onboarding, offboarding, user accounts and access controls through Google Workspace.
  • Provide initial support for POS, PMS, guest-room technology and other hospitality systems.
  • Assist with network equipment, Cat6 cabling, preventative maintenance, cybersecurity tasks and technology deployments.
  • Maintain accurate technology asset records, documentation and equipment inventories.
  • Travel between Heritage properties to provide on-site technology support as needed.


Why You'll Love Working With Us

  • Competitive pay and comprehensive benefits, including a 25% 401(k) match!
  • Generous employee discounts at Heritage hotels, restaurants, spas and retail locations!
  • Complimentary meals during scheduled shifts!
  • Free employee parking!
  • Paid maternity and paternity leave for eligible employees, providing meaningful support as you welcome or grow your family!
  • Support through Heritage Cares, our employee assistance fund for team members experiencing unexpected hardship!
  • Opportunities to learn, grow and advance across our organization!
  • An inclusive, people-first culture where you can contribute, belong and make an impact!


Requirements

  • High school diploma or equivalent required; relevant technical education, coursework or certifications preferred.
  • 2+ years of IT support, help desk or related hands-on technology experience preferred.
  • Foundational knowledge of computer hardware, software, operating systems, Google Workspace and basic networking.
  • Strong troubleshooting, communication and customer-service skills.
  • Ability to follow technical procedures, document work accurately and escalate complex issues appropriately.
  • Ability to travel between Heritage properties and work occasional evenings, weekends, holidays or overnight assignments.
  • Valid driver's license, acceptable driving record and required vehicle insurance.


Apply