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Part Time It Help Desk Jobs in Rio Rancho, NM (NOW HIRING)

University of New Mexico

IT Project Mgr 3

Albuquerque, NM · On-site

$4.9K - $7.0K/mo

IT Project Mgr 3 Requisition ID req37352 Working Title IT Project Mgr 3 Position Grade 14 Position ... work on a part-time basis at an alternate location other than a UNM worksite. Application ...

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Phone Deployment Technician

Albuquerque, NM · On-site

$35 - $50/hr

Part-Time Phone Deployment Technician - $35-$50/HR - DOE We are currently hiring Part-Time Phone ... This position is ideal for someone with basic telecom or IT hardware experience who enjoys working ...

Dave & Buster's

Front Desk - Host

Albuquerque, NM

$13.50 - $18.25/hr

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... Manages wait times and communicates information as needed to Guests, Team Members, and Managers.

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All JobsIt Help Desk JobsPart Time It Help Desk JobsPart Time It Help Desk Jobs in Rio Rancho, NM

Part Time It Help Desk information

See Rio Rancho, NM salary details

$11

$21

$31

How much do part time it help desk jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for part time it help desk in Rio Rancho, NM is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a part time IT Help Desk technician?

To thrive as a Part Time IT Help Desk technician, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations.

Can I get into part time IT help desk with no experience?

Part time IT Help Desk roles often require basic technical knowledge and customer service skills; however, some employers may consider candidates with no prior experience if they demonstrate a willingness to learn and relevant certifications like CompTIA A+. Entry-level positions typically provide on-the-job training, making them accessible to newcomers in the field.

What is the difference between Part Time It Help Desk vs Part Time Network Support Specialist?

AspectPart Time It Help DeskPart Time Network Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, office settings, remote supportNetwork infrastructure, server rooms, remote troubleshooting
Industry UsageIT support, customer service, tech companiesNetworking, telecommunications, data centers
Common Search/ComparisonYesYes

Part Time It Help Desk roles focus on troubleshooting user issues, software, and hardware support, often in office or remote environments. Part Time Network Support Specialists concentrate on maintaining and troubleshooting network infrastructure, requiring specific networking certifications. Both roles are essential in IT, but they differ in technical focus and daily tasks.

What is a part time IT Help Desk?

Part time IT help desk jobs involve providing technical support and troubleshooting assistance to users, but on a reduced or flexible schedule rather than full-time hours. These roles typically include answering support tickets, resolving minor hardware and software issues, and helping users with network or account problems. Part time IT help desk staff may work evenings, weekends, or shifts that accommodate their availability, making it a good option for students or those seeking supplemental income.

What are common challenges faced by part time IT Help Desk professionals, and how can they be managed?

Part-time IT Help Desk professionals often face the challenge of staying updated with ongoing technical issues or changes in systems due to less time on-site compared to full-time colleagues. Effective communication and thorough documentation are crucial to ensure smooth handovers between shifts. Additionally, handling a wide variety of technical problems within limited hours requires strong prioritization and time management skills. Building good relationships with both the IT team and end-users will also help in quickly addressing recurring issues and providing efficient support.
What are the most commonly searched types of It Help Desk jobs in Rio Rancho, NM? The most popular types of It Help Desk jobs in Rio Rancho, NM are:
What are popular job titles related to Part Time It Help Desk jobs in Rio Rancho, NM? For Part Time It Help Desk jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Part Time It Help Desk jobs in Rio Rancho, NM look for? The top searched job categories for Part Time It Help Desk jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Part Time It Help Desk jobs? Cities near Rio Rancho, NM with the most Part Time It Help Desk job openings:
Part Time It Help Desk jobs near you
Infographic showing various Part Time It Help Desk job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,294 per year, or $21.8 per hour.

IT SUPPORT SPECIALIST (PART TIME)

Santa Fe Recovery Center, Inc.

Santa Fe, NM • On-site

Part-time

Posted 17 days ago

Job description

SUMMARY:
The IT Support Specialist serves as the first point of contact for technical support at Santa Fe Recovery Center. This part-time position (25-29 hours per week) is primarily responsible for desktop support, Microsoft 365 and Entra ID administration, Zoom Phone support, device deployment, and troubleshooting end-user technology issues. The role is primarily on-site to provide hands-on support for staff and equipment, with occasional work-from-home opportunities as approved by the Director of Information Technology. The position works closely with the Director of Information Technology to assist with infrastructure and security projects while maintaining a strong focus on end-user support and customer service.
Requirements
DUTIES AND RESPONSIBILITIES:
Primary responsibilities include:
• Manage user access requests and account administration
• Perform end-user onboarding and offboarding
• Provide support for Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint
• Provide Zoom Phone user support and basic troubleshooting
• Maintain asset inventory and documentation
• Provide basic end-user security awareness and education
• Develop and maintain positive working relationships with staff and leadership
ADDITIONAL RESPONSIBILITIES:
• Assist with endpoint security and backup solutions under the direction of the Director of Information Technology
• Assist with security awareness and basic cybersecurity best practices for end users
• Escalate network, firewall, switching, and infrastructure issues as appropriate
• Participate in infrastructure and security projects as opportunities for growth arise
• Perform other duties as assigned by the Director of Information Technology
SKILLS AND ABILITIES:
• Strong knowledge of Microsoft 365 user environments
• Working knowledge of Entra ID user administration
• Familiarity with desktop hardware, printers, and mobile devices
• Strong troubleshooting and customer service skills
• Ability to follow established IT processes and documentation
• Basic understanding of networking concepts (TCP/IP, Wi-Fi, switching)
• Desire to learn infrastructure, security, and cloud technologies
• Ability to distinguish between user-specific and system-wide issues
MINIMUM QUALIFICATIONS :
• Associate degree in Information Technology or related field; or
• A+, Network+, Microsoft Fundamentals, or similar entry-level certifications; or
• 1-3 years of IT help desk or desktop support experience
• Valid NM driver's license, insurance, and clean driving record
• Must be 21 years of age or older
• Bilingual Spanish preferred but not required
• Ability to work primarily on-site at Santa Fe Recovery Center facilities
• Ability to occasionally work remotely when business needs permit
• Ability to travel between facilities as needed using a personal vehicle

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