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Commission Microsoft Help Desk Jobs in Rio Rancho, NM

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Commission Microsoft Help Desk information

See Rio Rancho, NM salary details

$11

$21

$31

How much do commission microsoft help desk jobs pay per hour?

As of May 30, 2026, the average hourly pay for commission microsoft help desk in Rio Rancho, NM is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?

AspectCommission Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic IT certifications, Microsoft certifications often preferredMicrosoft certifications, CompTIA A+ or Network+
Work EnvironmentHelp desk centers, remote support, on-siteHelp desk, remote troubleshooting, on-site support
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partner companies, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, product troubleshooting, support roles

Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.

What are popular job titles related to Commission Microsoft Help Desk jobs in Rio Rancho, NM? For Commission Microsoft Help Desk jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Commission Microsoft Help Desk jobs in Rio Rancho, NM look for? The top searched job categories for Commission Microsoft Help Desk jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Commission Microsoft Help Desk jobs? Cities near Rio Rancho, NM with the most Commission Microsoft Help Desk job openings:
Help Desk Assistant

Help Desk Assistant

University of New Mexico

Los Lunas, NM • On-site

$15/hr

Full-time

Posted 27 days ago


University Of New Mexico rating

8.5

Company rating: 8.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

63rd of 529 rated colleges and universities


Job description

Student Intermediate Level
Requisition ID
req33413
Working Title
Help Desk Assistant
Pay
$15.00 Hourly
Campus
Valencia
Department
Valencia Branch
Employment Type
Student Employment
Student Type
Work-Study
Status
Non-Exempt
Background Check Required
No
For Best Consideration Date
3/20/2026
Position Summary
POSITION SUMMARY: We are seeking responsible, self-motivated students tostaff our campus-wide IT support services, respond to e-mail inquiries, sortand process work tickets, run routine IT repairs on campus, and help withspecial projects such as mass installations of software/hardware. Thesuccessful candidates will be assigned to work directly with IT management anddistributed local IT staff to resolve technology issues in various departments.
DUTIES AND RESPONSIBILITIES: • Plays an integral role as front-line staff inthe IT support operations of the UNM Valencia campus by responding to andtroubleshooting email, online, and in-person inquiries • Manage computerlab/classroom systems with IT Staff • Configures, manages and repairscomputers, printers, smartphones, and other devices used by faculty, staff andstudents • Provides in-the-field assistance to users with various computerhardware and software issues • Utilizes a central ticketing system tocommunicate with colleagues and resolve issues in conjunction with higher-levelIT resources both centrally and within their assigned department • Assists inmaintaining inventory of equipment and supplies
Minimum Qualifications
Equivalencies not found for this position
Preferred Qualifications
MINIMUM QUALIFICATIONS:
• Exceptional communication and customer serviceskills with a strong work ethic
• Knowledge of Microsoft and/or Mac OS softwareand services (including operating systems and productivity software such asMicrosoft Office)
• Ability to evaluate and solve information technologyproblems
• Ability to provide technical guidance and training
• Skillconfiguring, troubleshooting and repairing computer hardware
WORKING CONDITIONSAND PHYSICAL EFFORT:
o Work is normally performed in a typical interior/officework environment
o Appropriate office attire required o Limited physical effortrequired (lifting up to 50 lbs)
o Limited exposure to physical risk
PREFERREDQUALIFICATIONS:
• Available at least 20 hours per week, ideally between 8am and5pm Monday through Friday
• Strong analytical skills to help staff resolvetechnical problems
• Previous experience in an IT support environment
• Experience with Apple (Mac) operating systems and devices
• Genuine interest ininformation technologies and ability to manage the rapid pace of change thatcomes with that industry
Application Instructions
Include Resume and Check with Financial Aid to make sure you have a Work Study Award.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

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