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Commission Microsoft Help Desk Jobs in Rio Rancho, NM

ATA Services Inc

Help Desk Technician

Santa Fe, NM · On-site

$26/hr

Help Desk Technicians combine technical expertise with customer service skills to diagnose ... Knowledge of operating systems, Microsoft Office, antivirus software, networking, and common ...

ATA Services Inc

Help Desk Technician

Santa Fe, NM · On-site

$26/hr

Help Desk Technicians combine technical expertise with customer service skills to diagnose ... Knowledge of operating systems, Microsoft Office, antivirus software, networking, and common ...

Robert Half

IT Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

At least 1 year of help desk or IT support experience * Working knowledge of Microsoft Windows environments, including Windows 10 and Windows 11. * Familiarity with Microsoft 365, Outlook, and common ...

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How much do commission microsoft help desk jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for commission microsoft help desk in Rio Rancho, NM is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?

AspectCommission Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic IT certifications, Microsoft certifications often preferredMicrosoft certifications, CompTIA A+ or Network+
Work EnvironmentHelp desk centers, remote support, on-siteHelp desk, remote troubleshooting, on-site support
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partner companies, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, product troubleshooting, support roles

Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.

What are popular job titles related to Commission Microsoft Help Desk jobs in Rio Rancho, NM? For Commission Microsoft Help Desk jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Commission Microsoft Help Desk jobs in Rio Rancho, NM look for? The top searched job categories for Commission Microsoft Help Desk jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Commission Microsoft Help Desk jobs? Cities near Rio Rancho, NM with the most Commission Microsoft Help Desk job openings:
Commission Microsoft Help Desk jobs near you

Help Desk Technician

ATA Services Inc

Santa Fe, NM • On-site

$26/hr

Full-time

Posted 7 days ago

Job description

ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote.

  • Rate: $26.00 per hour with weekly pay
  • Schedule: Monday – Friday; 8 A.M. – 5 P.M.
  • Start Date: ASAP
  • Location: IN-OFFICE - Santa Fe, NM

Position Summary

Help Desk roles, including Help Desk Technician and Help Desk Specialist, serve as the first point of contact for users experiencing technical problems. Help Desk Technicians combine technical expertise with customer service skills to diagnose, troubleshoot, and resolve issues efficiently, supporting both employees and external clients.

Key Responsibilities

  • Respond to user inquiries via phone, email, or chat and provide timely technical support
  • Diagnose and resolve hardware, software, and network issues, including application configurations and connectivity problems
  • Run diagnostic programs, isolate problems, and implement solutions to restore functionality
  • Document issues, resolutions, and procedures for future reference
  • Assist with installation, configuration, and maintenance of computer systems and peripherals
  • Provide guidance to users on software usage and best practices to enhance productivity
  • Escalate complex issues to higher-level IT staff when necessary

Required Skills and Qualifications

  • Technical skills: Knowledge of operating systems, Microsoft Office, antivirus software, networking, and common business applications
  • Soft skills: Strong communication, problem-solving, and customer service abilities
  • Certifications (optional but preferred): ITIL, HDI, MCP, MOUS, CE, CCNA, or other relevant IT certifications
  • Experience: Prior help desk, technical support, or IT experience is advantageous

ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.