ZipRecruiter

Log In

2

No Experience Desktop Support Jobs in Rio Rancho, NM

Ovation Workplace Services

Desktop Support

Albuquerque, NM · On-site

$19.75 - $25/hr

Deliver Level 2 IT support services including on-site and remote deskside support for hardware and software issues; user training; onboarding and offboarding; maintenance of detailed site ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Albuquerque, NM · On-site

$20 - $23/hr

Provide on-site support for desktops, laptops, printers, mobile devices, and other peripherals ... Proven experience in providing on-site support for end-user devices and IT hardware. * Strong ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Albuquerque, NM · On-site

$20 - $23/hr

Provide on-site support for desktops, laptops, printers, mobile devices, and other peripherals ... Proven experience in providing on-site support for end-user devices and IT hardware. * Strong ...

Robert Half

IT Support Analyst

Albuquerque, NM · On-site

The role offers the opportunity to support daily IT operations while building practical experience across devices, applications, and user support functions. Responsibilities: * Deliver onsite desktop ...

TekSynap

Client Support Technician

Albuquerque, NM

$20.75 - $28.50/hr

Active HDI Desktop Support Technician or ability to obtain within 60 days of hire. * 1-3 years of experience * Prior experience in a government consulting services environment is preferred ...

next page

Showing results 1-20

All JobsDesktop Support JobsNo Experience Desktop Support JobsNo Experience Desktop Support Jobs in Rio Rancho, NM

No Experience Desktop Support information

See Rio Rancho, NM salary details

$13

$21

$30

How much do no experience desktop support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for no experience desktop support in Rio Rancho, NM is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $23.27 per hour, depending on experience, location, and employer.

What is a no experience desktop support?

A No Experience Desktop Support job is an entry-level role where you assist users with basic computer issues, such as software installations, troubleshooting hardware problems, and setting up network connections. Employers hiring for these roles often provide on-the-job training, so prior experience isn't required. Strong problem-solving skills, customer service abilities, and a willingness to learn are essential. This position is a great way to start a career in IT and gain hands-on technical experience.

What are the typical daily responsibilities for someone in a no experience desktop support position?

As a No Experience Desktop Support technician, your daily tasks often include answering user support tickets, troubleshooting hardware and software issues, setting up new computers or accounts, and assisting with password resets. You may also provide step-by-step guidance to employees, escalate complex problems to senior team members, and document solutions for future reference. Collaboration with IT colleagues and clear communication with users are key parts of your routine. This role is designed to build your technical skills while gaining hands-on experience in a supportive team environment.

What are the key skills and qualifications needed to thrive in the no experience desktop support position, and why are they important?

To thrive as a No Experience Desktop Support professional, you need a fundamental understanding of computer hardware, operating systems, and troubleshooting concepts, often acquired through self-study or entry-level IT courses. Familiarity with Windows and Mac OS, basic networking tools, and optionally CompTIA A+ or similar beginner certifications is helpful. Strong communication, patience, and problem-solving skills set you apart in this customer-facing role. These abilities are essential for efficiently resolving user issues and supporting smooth business operations in a fast-paced environment.

What are the most commonly searched types of Desktop Support jobs in Rio Rancho, NM?

The most popular types of Desktop Support jobs in Rio Rancho, NM are:

What are popular job titles related to No Experience Desktop Support jobs in Rio Rancho, NM?

For No Experience Desktop Support jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching No Experience Desktop Support jobs in Rio Rancho, NM look for?

The top searched job categories for No Experience Desktop Support jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for No Experience Desktop Support jobs?

Cities near Rio Rancho, NM with the most No Experience Desktop Support job openings:

No Experience Desktop Support jobs near you

Desktop Support Engineer

Albuquerque, NM • On-site

Hexaware Technologies, Inc
IT Services • 10K+ employees
Learn more about Hexaware Technologies, Incexternal

Other

Re-posted 18 days ago

Job description

Position: Desktop Support Engineer

Location: Albuquerque, NM 87107 (Onsite)

Hiring: Fulltime with Hexaware Technologies

Job Summary

The Desktop Support Engineer –will provide onsite and remote technical support for end users, desktops, laptops, software, peripherals, printers, conference-room equipment, and basic network connectivity. The engineer will resolve common IT issues, support device deployments and replacements, maintain asset records, and escalate complex issues to Level 2 or specialized support teams.

 

Key Responsibilities:

  • Provide deskside and remote support for hardware, software, account access, VPN, MFA, authentication, and connectivity issues.
  • Troubleshoot Windows desktops, laptops, monitors, docking stations, printers, scanners, and other peripherals.
  • Configure and deploy standard devices, operating systems, applications, drivers, and security tools.
  • Assist with password resets, account lockouts, Microsoft 365, Outlook, Teams, OneDrive, and shared-drive access.
  • Perform basic device replacements, reimaging, data backup and restore, and OneDrive synchronization checks.
  • Support office moves by disconnecting, reconnecting, and validating workstations and network connections.
  • Provide basic printer, scanner, conference-room, Teams Room, display, camera, and microphone support.
  • Perform basic cable checks, equipment labeling, inventory updates, and other smart-hands activities under supervision.
  • Maintain accurate ticket, asset, inventory, and CMDB records.
  • Coordinate with vendors and escalate unresolved issues to Level 2, infrastructure, or specialized support teams.
  • Follow established IT procedures, security standards, change-management processes, and service-level requirements.

Required Qualifications:

  • 3 years of experience in desktop support, help desk, or IT support.
  • Experience supporting Windows desktops and laptops.
  • Basic knowledge of Microsoft 365, Active Directory, VPN, Wi-Fi, printers, and hardware troubleshooting.
  • Experience using ticketing systems and documenting technical issues.
  • Strong customer-service, communication, and problem-solving skills.
  • Ability to work onsite and handle standard IT equipment.
  • CompTIA A+, ITIL, or Microsoft certifications are preferred.

Apply