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No Experience Desktop Support Jobs in Rio Rancho, NM

Legence

Temporary IT Support Associate

Albuquerque, NM · On-site

$21.25 - $25/hr

... of experience within the information technology field, including but not limited to PC and mobile device support. * Basic knowledge of the following technologies: * Dell Desktops and Laptops

TekSynap

Client Support Technician

Albuquerque, NM

$20.75 - $28.50/hr

Active HDI Desktop Support Technician or ability to obtain within 60 days of hire. * 1-3 years of experience * Prior experience in a government consulting services environment is preferred ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Active HDI Desktop Support Technician or ability to obtain within 60 days of hire. * 1-3 years of experience * Prior experience in a government consulting services environment is preferred Overview ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Active HDI Desktop Support Technician or ability to obtain within 60 days of hire. * 1-3 years of experience * Prior experience in a government consulting services environment is preferred Overview ...

TekSynap

Client Support Technician

Albuquerque, NM

$20.75 - $28.50/hr

Active HDI Desktop Support Technician or ability to obtain within 60 days of hire. * 1-3 years of experience * Prior experience in a government consulting services environment is preferred ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Active HDI Desktop Support Technician or ability to obtain within 60 days of hire. * 1-3 years of experience * Prior experience in a government consulting services environment is preferred We are ...

TekSynap

Client Support Technician

Albuquerque, NM

$20.75 - $28.50/hr

Active HDI Desktop Support Technician or ability to obtain within 60 days of hire. * 1-3 years of experience * Prior experience in a government consulting services environment is preferred Overview ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Active HDI Desktop Support Technician or ability to obtain within 60 days of hire. * 1-3 years of experience * Prior experience in a government consulting services environment is preferred Overview ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Active HDI Desktop Support Technician or ability to obtain within 60 days of hire. * 1-3 years of experience * Prior experience in a government consulting services environment is preferred We are ...

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$13

$21

$30

How much do no experience desktop support jobs pay per hour?

As of May 30, 2026, the average hourly pay for no experience desktop support in Rio Rancho, NM is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $23.27 per hour, depending on experience, location, and employer.

What is a No Experience Desktop Support job?

A No Experience Desktop Support job is an entry-level role where you assist users with basic computer issues, such as software installations, troubleshooting hardware problems, and setting up network connections. Employers hiring for these roles often provide on-the-job training, so prior experience isn't required. Strong problem-solving skills, customer service abilities, and a willingness to learn are essential. This position is a great way to start a career in IT and gain hands-on technical experience.

What are the key skills and qualifications needed to thrive in the No Experience Desktop Support position, and why are they important?

To thrive as a No Experience Desktop Support professional, you need a fundamental understanding of computer hardware, operating systems, and troubleshooting concepts, often acquired through self-study or entry-level IT courses. Familiarity with Windows and Mac OS, basic networking tools, and optionally CompTIA A+ or similar beginner certifications is helpful. Strong communication, patience, and problem-solving skills set you apart in this customer-facing role. These abilities are essential for efficiently resolving user issues and supporting smooth business operations in a fast-paced environment.

What are the typical daily responsibilities for someone in a No Experience Desktop Support position?

As a No Experience Desktop Support technician, your daily tasks often include answering user support tickets, troubleshooting hardware and software issues, setting up new computers or accounts, and assisting with password resets. You may also provide step-by-step guidance to employees, escalate complex problems to senior team members, and document solutions for future reference. Collaboration with IT colleagues and clear communication with users are key parts of your routine. This role is designed to build your technical skills while gaining hands-on experience in a supportive team environment.
More about No Experience Desktop Support jobs
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What cities near Rio Rancho, NM are hiring for No Experience Desktop Support jobs? Cities near Rio Rancho, NM with the most No Experience Desktop Support job openings:
No Experience Desktop Support jobs near you
On-Site Only | IT Desktop Support Technician

On-Site Only | IT Desktop Support Technician

Wildflower International

Albuquerque, NM • On-site

Full-time

Posted 12 days ago

Job description

This is a full-time, on-site role. No remote candidates will be considered at this time.
Position Summary: The IT Desktop Support Technician provides hands-on technical support for both internal staff and external customer devices, with a strong focus on modern device management, Windows Autopilot provisioning, and out-of-box user experiences. This role supports end users across hardware, operating systems, and enterprise applications while participating in device staging, imaging, configuration, and deployment.
Essential Duties and Responsibilities:
  1. Provide Tier 1–2 desktop and endpoint support for internal employees
  2. Troubleshoot hardware, operating systems, peripherals, and enterprise applications
  3. Manage user onboarding/offboarding, device setup, and account access
  4. Escalate complex issues appropriately and document resolutions
  5. Prepare, stage, and configure customer devices using Windows AutoPilot
  6. Validate device readiness for Out-of-Box Experience (OOBE) delivery
  7. Perform quality testing to ensure devices meet customer and contract requirements
  8. Assist with endpoint lifecycle management (deployment, refresh, return, disposal)
  9. Apply standard configurations, security baselines, and updates
  10. Support endpoint management platforms (Intune, Autopilot, MDM tools)
  11. Perform modifications, updates, and group policies on customer systems
  12. Maintain applicable DoE and DoD security protocols
  13. Support audit readiness, security, and compliance requirements
  14. Identify opportunities to improve processes, automation, and user experience
  15. Any other duties needed to drive to our Vision, fulfill our Mission, and abide by our Values

Job Qualifications/Requirements:
  1. Excellent interpersonal skills to work with customers and management
  2. Strong troubleshooting, documentation, and communication skills
  3. Exceptional time management and organizational skills
  4. Ability to manage multiple tasks in a fast-paced environment
  5. Ability to follow established service protocols consistently
  6. Experience working in a team-oriented, collaborative office environment
  7. Excellent driving record for travel between Albuquerque, Santa Fe and surrounding areas

Education and Experience:
  1. Two or more years of computer technologies field support experience
  2. Experience providing desktop or endpoint support in a Windows environment
  3. Windows 11 experience
  4. Familiarity with Microsoft 365 and basic identity concepts (Azure AD / Entra ID)
  5. Experience with remote access support software
  6. Experience with a password manager, preferably LastPass
  7. Working experience with IT ticketing systems
  8. Able to lift 30 lbs. regularly
  9. Desired but not required, current CompTIA, A+, Networking+, Security+

We welcome all applicants who are legally authorized to work in the United States. At this time, we are unable to provide employment visa sponsorship. As part of our hiring process, we participate in E-Verify to confirm employment eligibility.

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