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Commission Microsoft Help Desk Jobs in Rio Rancho, NM

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Creates, updates and closes out help desk tickets - Familiarity with Remedy ticketing system is ... Support SDC applications such as Web Browsers, Adobe, ActivClient, Microsoft Office products and ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Creates, updates and closes out help desk tickets - Familiarity with Remedy ticketing system is ... Support SDC applications such as Web Browsers, Adobe, ActivClient, Microsoft Office products and ...

TekSynap

Client Support Technician

Albuquerque, NM

$20.75 - $28.50/hr

Creates, updates and closes out help desk tickets - Familiarity with Remedy ticketing system is ... Support SDC applications such as Web Browsers, Adobe, ActivClient, Microsoft Office products and ...

TekSynap

Client Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Creates, updates and closes out help desk tickets - Familiarity with Remedy ticketing system is ... Support SDC applications such as Web Browsers, Adobe, ActivClient, Microsoft Office products and ...

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How much do commission microsoft help desk jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for commission microsoft help desk in Rio Rancho, NM is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?

AspectCommission Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic IT certifications, Microsoft certifications often preferredMicrosoft certifications, CompTIA A+ or Network+
Work EnvironmentHelp desk centers, remote support, on-siteHelp desk, remote troubleshooting, on-site support
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partner companies, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, product troubleshooting, support roles

Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.

What are popular job titles related to Commission Microsoft Help Desk jobs in Rio Rancho, NM? For Commission Microsoft Help Desk jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Commission Microsoft Help Desk jobs in Rio Rancho, NM look for? The top searched job categories for Commission Microsoft Help Desk jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Commission Microsoft Help Desk jobs? Cities near Rio Rancho, NM with the most Commission Microsoft Help Desk job openings:
Commission Microsoft Help Desk jobs near you

Supervisor, Field Engineering (Albuquerque, NM)

L3HHCM20

Albuquerque, NM • On-site

Other

Posted 21 days ago

Job description

Job Title: Supervisor, Field Engineer

Job Code: 39954

Job Location: Albuquerque, NM

Job Schedule: 5/8

Job Description:

L3Harris Technologies is looking for a Supervisor in the Company's Field Services organization supporting the Federal Aviation Administration (FAA).  This role will directly supervise five (5) remote Field Technicians across the Albuquerque, NM Airspace and will be responsible for onsite support interfacing with the customer at the Albuquerque Air Route Traffic Control Center (ZAB/ARTCC).  This position will work closely with the Network Operations Command Center (NOCC) receiving dispatches and service requests supporting FAA programs.

Essential Functions:

  • Provide both general and technical training and guidance to team members who are accountable for the implementation and maintenance of program services for large government networks and systems.
  • Provide onsite training and support to ensure team members are following and implementing proper program and company policies, procedures, and protocols.
  • Ensure team resources are allocated effectively and efficiently to support program operational needs.
  • Assist in objective setting, skill enhancement, resolution of employee concerns, and performance review activities for team members.
  • Proactively obtain customer feedback and provide support and guidance to the team to ensure timely and quality customer services and serve as an escalation point-of-contact for unresolved problems from the Help Desk or NOCC.
  • Install, repair, configure, test and complete preventative maintenance of personal computers, network equipment, and/or telecommunications equipment, and maintain records on repairs, down time, changes and updates.
  • Work outside regularly scheduled hours to meet operational needs and respond to after-hours emergency calls.
  • Travel (up to 100% at a time) to remote sites or outside assigned regions to assist with additional program or customer requests.
  • Lift items up to 32lbs and use ladders and step stools to reach heights of approximately 10ft (3.04m).
  • Ability to obtain a FAA Public Trust Security Clearance and may be asked to obtain and maintain active U.S. Government Security Clearance.

Qualifications:

  • Bachelor's degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.

 

Preferred Additional Skills:

  • Experience working with fiber, Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
  • Experience with cable connectors and replacement including RJ-11, RJ-45, DB-25, V.35, RS-449
  • Experience with power testing, AD and DC including 3 Phase AC
  • Experience with the operation of the 24VDC & 48 VDC power supplies
  • Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards
  • Experience with Ameritech AM5XT, Sage 935, Digital O-scope, Halcyon 704A, Para-scope or other T1/DS3 Test sets
  • Experience with Microsoft or UNIX operating systems and the components of the MS Office Suite.
  • CCNA, CCNP, A+, MCP or MCDST, Dell Certified on desktop and laptop
  • Experience with service dispatch centers
  • Experience with interfacing with the customer

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