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Commission Microsoft Help Desk Jobs in Rio Rancho, NM

TekSynap

Client Support Technician

Albuquerque, NM

$20.75 - $28.50/hr

Creates, updates and closes out help desk tickets - Familiarity with Remedy ticketing system is ... Support SDC applications such as Web Browsers, Adobe, ActivClient, Microsoft Office products and ...

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All JobsMicrosoft Help Desk JobsCommission Microsoft Help Desk JobsCommission Microsoft Help Desk Jobs in Rio Rancho, NM

Commission Microsoft Help Desk information

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$11

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$31

How much do commission microsoft help desk jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for commission microsoft help desk in Rio Rancho, NM is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?

AspectCommission Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic IT certifications, Microsoft certifications often preferredMicrosoft certifications, CompTIA A+ or Network+
Work EnvironmentHelp desk centers, remote support, on-siteHelp desk, remote troubleshooting, on-site support
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partner companies, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, product troubleshooting, support roles

Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.

What are popular job titles related to Commission Microsoft Help Desk jobs in Rio Rancho, NM? For Commission Microsoft Help Desk jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Commission Microsoft Help Desk jobs in Rio Rancho, NM look for? The top searched job categories for Commission Microsoft Help Desk jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Commission Microsoft Help Desk jobs? Cities near Rio Rancho, NM with the most Commission Microsoft Help Desk job openings:
Commission Microsoft Help Desk jobs near you
Information Technology/Assurance (IT/IA) Specialist I

Information Technology/Assurance (IT/IA) Specialist I

GDIT

Albuquerque, NM • On-site

$82K - $111K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

76th of 210 rated it services

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

Cyber and IT Risk Management

Job Qualifications:

Skills:

Information Security, Information Security Management, Information System Security

Certifications:

A+ - CompTIA - CompTIA, Network Plus - CompTIA - CompTIA

Experience:

2 + years of related experience

US Citizenship Required:

Yes

Job Description:

The primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.

Performance shall include:

  • Establish complex operational software configuration controls and system interfaces for computer system(s) assigned

  • Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required

  • Analyze and troubleshoot system anomalies to ensure optimum equipment performance

  • Prepare system for operational use and support operational tests

  • Review, prepare, and update authorization packages

  • Notify customer when changes occur that might affect authorization accreditation

  • Conduct cybersecurity portion of the self-inspection's checklist

  • Review and provide technical and cyber security coordination on all Bodies of Evidence that makeup the authorization package

  • Identify any and all vulnerabilities and implement countermeasures

  • Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices

  • Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration

  • Provide External Information System(s) Client Support

  • Perform account creations, changes, & deletions on multiple authorization boundaries

  • Perform Help Desk & troubleshooting activities

  • Perform Hardware/Software System Configuration, upgrades and modifications

  • Perform system and network appliance patching activities

  • Provide Government-Issued Laptop Support

  • Assist in Media Control & Accountability activities

  • Perform COMSEC account/equipment management activities


Experience:

  • 2+ years related experience

  • Prior performance in roles such as System or Network Administrator

  • SAP experience desired


Education:

  • Bachelor's degree OR Associate's degree in a related area + 2 years' experience OR equivalent experience (4 years)


Certifications:

  • IAT Level I or IAM Level I - within 6 months of hire (A+, NET+, etc.)


Clearance Required to Start:

  • TS/SCI required

  • Must be able to Attain - TS/SCI with CI Polygraph

Other Requirements:

  • Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware

  • Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration

  • Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to Assessments and Authorizations

  • Working knowledge and current relevant experience with PL2 systems

  • Must be able to regularly lift up to 50 lbs.


#AirforceSAPopportunities

The likely salary range for this position is $82,195 - $111,205. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Onsite

Work Location:

USA NM Albuquerque

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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