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Online Customer Support Representative Jobs in Decatur, GA

QGenda

Customer Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

About Your Role As a Customer Support Specialist, you will provide an exceptional support ... If you require accommodations or assistance to complete the online application process, please ...

Werner

Driver Support Representative

Mableton, GA · On-site

$15 - $19.75/hr

The Driver Support Representative is responsible for ensuring that all drivers have a positive ... customer service experience preferred. We know benefits are critical and we are committed to ...

Werner

Driver Support Representative

Austell, GA · On-site

$15 - $20/hr

The Driver Support Representative is responsible for ensuring that all drivers have a positive ... customer service experience preferred. We know benefits are critical and we are committed to ...

Werner

Driver Support Representative

Douglasville, GA

$14.75 - $19.50/hr

The Driver Support Representative is responsible for ensuring that all drivers have a positive ... customer service experience preferred. We know benefits are critical and we are committed to ...

Werner

Driver Support Representative

Lithia Springs, GA

$15.25 - $20/hr

The Driver Support Representative is responsible for ensuring thatall drivers have a positive ... One to two years of customer service experience preferred. We know benefits are critical and we are ...

Gemini

Technical Support Representative

Atlanta, GA · On-site

$60K - $95K/yr

We always strive to deliver an UNRIVALED CUSTOMER EXPERIENCE (internally and externally) in all ... The Technical Rep will work in conjunction with the sales force and lab, supporting plant ...

New

Werner

Driver Support Representative

Lithia Springs, GA

$15.25 - $20/hr

The Driver Support Representative is responsible for ensuring that all drivers have a positive ... customer service experience preferred. We know benefits are critical and we are committed to ...

Werner

Driver Support Representative

Powder Springs, GA · On-site

$15.50 - $20.50/hr

The Driver Support Representative is responsible for ensuring that all drivers have a positive ... customer service experience preferred. We know benefits are critical and we are committed to ...

Switchyards, Inc.

Member Support ()

Atlanta, GA · On-site

$11.75 - $15.25/hr

As a Member Support Representative, you'll help current and prospective members with questions ... If you're energized by solving problems, communicating with customers, and creating positive ...

Blue Print Out

Customer Support Assistant

Atlanta, GA · On-site

$49K - $52K/yr

Customer Support Assistant Blue Print Out is a forward-thinking organization dedicated to delivering exceptional business solutions and operational excellence. Our mission is to develop high ...

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All JobsOnline Customer Support Representative JobsOnline Customer Support Representative Jobs in Decatur, GA

Online Customer Support Representative information

See Decatur, GA salary details

$9

$18

$26

How much do online customer support representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for online customer support representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is an online customer support representative?

Online Customer Support Representatives are professionals who assist customers via digital channels such as email, live chat, and social media. They help resolve issues, answer inquiries, and provide information about products or services. Their goal is to ensure customer satisfaction by responding promptly and effectively to requests. This role requires strong communication skills, patience, and the ability to troubleshoot problems remotely.

What are the key skills and qualifications needed to thrive as an online customer support representative?

To excel as an Online Customer Support Representative, you need strong written communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Patience, empathy, and active listening are crucial soft skills for addressing customer concerns and building rapport. These skills and qualities are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive brand reputation.

What are some common challenges faced by online customer support representatives and how can they be managed?

Online Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and adapting to rapidly changing product information. To manage these challenges, representatives are typically provided with comprehensive training, access to a robust knowledge base, and support from experienced team leads. Developing strong communication skills and resilience is essential, and most companies encourage collaboration among team members to resolve complex issues efficiently.

What are the most commonly searched types of Customer Support Representative jobs in Decatur, GA?

The most popular types of Customer Support Representative jobs in Decatur, GA are:

What are popular job titles related to Online Customer Support Representative jobs in Decatur, GA?

For Online Customer Support Representative jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Online Customer Support Representative jobs in Decatur, GA look for?

The top searched job categories for Online Customer Support Representative jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Online Customer Support Representative jobs?

Cities near Decatur, GA with the most Online Customer Support Representative job openings:

Online Customer Support Representative jobs near you
Infographic showing various Online Customer Support Representative job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Advisor Support Representative

TRC Talent Solutions

Sandy Springs, GA • Remote

Full-time

Re-posted 15 days ago

Job description

Advisor Support Representative | Financial Services

As a key team member, youll play a vital role in supporting Financial Advisors and colleagues with operational and transition activities. Your work will directly enhance service quality and operational efficiency. To set you up for success, you'll participate in a structured training program designed to equip you with the tools and expertise needed to excel. Working in a dynamic broker-dealer environment, you'll develop a strong understanding of financial products, compliance requirements, and operational processesskills that will propel your career in financial services!

Location: Atlanta, GA

Pay: $45k+ (DOE)

Schedule: 4 days onsite, 1 day remote | 7:30 AM 7:30 PM (8-hour shifts)

What You'll Be Doing:

  • Provide Support for Financial Advisors

  • Respond promptly and accurately to advisor inquiries to ensure they can serve their clients effectively.

  • Troubleshoot and resolve operational challenges, including account setup, transaction processing, and service requests, by leveraging resources and collaborating with internal teams.

  • Conduct detailed research to address complex or escalated issues, delivering well-documented and actionable solutions.

  • Proactively identify trends or recurring issues and suggest process improvements to enhance the advisor experience.

  • Maintain an up-to-date understanding of company systems, processes, and financial products to deliver comprehensive support.

  • Ensure Compliance and Operational Excellence:

  • Support adherence to regulatory requirements and operational standards.

  • Assist in resolving compliance-related inquiries with precision and accuracy.

What We're Looking For:

  • Minimum of 2 years of experience in financial services operations or within a broker-dealer environment.

  • Familiarity with CRM tools such as Salesforce.

  • Previous experience in a call center setting.

  • High school diploma or equivalent (GED) required.

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.