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Night Shift Customer Service Representative Jobs in Decatur, GA

Customer Service Rep

Norcross, GA

$15 - $20.50/hr

Shift: Monday-Friday 8:00am-5:00pm Responsibilities for this Customer Service Representative job include: * Respond to customer inquiries via phone, email, and in person in a timely manner * Process ...

Customer Service Representative

Lilburn, GA · On-site

$14.75 - $20/hr

... night, part or full time. You'll have plenty of time left over for school, hanging with your ... shift. This role includes, but is not limited to, the following activities: * Walking surfaces ...

Customer Service Representative

Norcross, GA · On-site

$15 - $20.50/hr

... night, part or full time. You'll have plenty of time left over for school, hanging with your ... shift. This role includes, but is not limited to, the following activities: * Walking surfaces ...

Customer Service Representative

Tucker, GA · On-site

$15 - $20.50/hr

... night, part or full time. You'll have plenty of time left over for school, hanging with your ... shift. This role includes, but is not limited to, the following activities: * Walking surfaces ...

Customer Service Representative

Norcross, GA · On-site

$15.25 - $20.50/hr

... night, part or full time. You'll have plenty of time left over for school, hanging with your ... shift. This role includes, but is not limited to, the following activities: * Walking surfaces ...

Customer Service Representative

Norcross, GA · On-site

$14.75 - $20/hr

... night, part or full time. You'll have plenty of time left over for school, hanging with your ... shift. This role includes, but is not limited to, the following activities: * Walking surfaces ...

Customer Service Representative

Lawrenceville, GA · On-site

$13.75 - $18.75/hr

... night, part or full time. You'll have plenty of time left over for school, hanging with your ... shift. This role includes, but is not limited to, the following activities: * Walking surfaces ...

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Night Shift Customer Service Representative information

See Decatur, GA salary details

$9

$18

$26

How much do night shift customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for night shift customer service representative in Decatur, GA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What are some common challenges faced by Night Shift Customer Service Representatives?

Night Shift Customer Service Representatives may encounter challenges such as handling a higher proportion of urgent inquiries, working with limited on-site support, and maintaining alertness during overnight hours. Managing time zone differences and escalating issues when fewer supervisors are available can also require resourcefulness. However, these shifts often offer quieter periods that allow for more focused interactions with customers. Adapting to an overnight schedule and practicing good self-care are important for staying productive and providing consistently high-quality service.

What are the key skills and qualifications needed to thrive in the Night Shift Customer Service Representative position, and why are they important?

A Night Shift Customer Service Representative should possess strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer proficiency are commonly required, with some employers preferring previous call center experience. Exceptional patience, adaptability to changing situations, and the ability to stay focused during late hours set top performers apart. These skills ensure reliable customer support and satisfaction during overnight hours when fewer resources are available.

What is a Night Shift Customer Service Representative job?

A Night Shift Customer Service Representative assists customers during overnight hours by answering inquiries, resolving issues, and providing support via phone, email, or chat. They ensure customer satisfaction by handling complaints, processing orders, and offering information about products or services. This role requires strong communication skills, patience, and the ability to work independently during late or early morning hours.

What are popular job titles related to Night Shift Customer Service Representative jobs in Decatur, GA? For Night Shift Customer Service Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Night Shift Customer Service Representative jobs in Decatur, GA look for? The top searched job categories for Night Shift Customer Service Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Night Shift Customer Service Representative jobs? Cities near Decatur, GA with the most Night Shift Customer Service Representative job openings:
Guest Service Representative - Night Shift

Guest Service Representative - Night Shift

CLIPPER PETROLEUM INC

Marietta, GA

$14/hr

Full-time

Re-posted 20 days ago


Job description

We are looking for an energetic and customer-focused night shift Guest Service Representative to ensure excellent service for every guest. In this role, you’ll be the face of the store, providing fast, friendly service and maintaining a clean, welcoming environment. Your goal is to enhance each customer’s experience, whether they’re grabbing a quick snack or fueling up for the road.

Key Responsibilities:

  • Greet and engage every customer with a positive, friendly attitude.
  • Provide fast, accurate service at the register, handling payments and transactions.
  • Promote sales through suggestive selling and knowledge of store promotions.
  • Maintain a clean, organized store, including food prep areas, shelves, bathrooms, and gas pumps.
  • Ensure product freshness and restock items as needed.
  • Follow all safety and sanitation standards, as well as company policies for restricted sales (e.g., tobacco, alcohol).
  • Assist with store inventory, pricing, and handling cash variances.
  • High school diploma or GED preferred.
  • Strong communication skills and a positive attitude.
  • Attention to detail with a focus on maintaining store cleanliness and product accuracy.
  • Ability to work flexible hours, including nights, weekends, and holidays.

Physical Requirements:

  • Must be able to stand, walk, and move throughout the entire shift.
  • Ability to lift and carry up to 50 lbs. and occasionally climb ladders.
  • Exposure to hot and cold temperatures from store appliances and the outdoor environment.
  • Work Hours: 10pm - 6am 

Why Join Us?
At Clipper Petroleum, we pride ourselves on delivering great customer service in a fast-paced, team-oriented environment. If you enjoy interacting with people and take pride in your work, we’d love to have you as part of our team!