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Night Shift Customer Service Representative Jobs in Decatur, GA

Domino's Pizza

Customer Service Representative

Norcross, GA · On-site

$14.75 - $20/hr

... night, part or full time. You'll have plenty of time left over for school, hanging with your ... shift. This role includes, but is not limited to, the following activities: * Walking surfaces ...

Adecco

Customer Service Representative

Atlanta, GA · On-site

$21.01/hr

If Customer Service Representative sounds like something you would be interested in, and you meet ... Shift: Monday - Friday, 8:30 AM - 5:00 PM * Location: Onsite in Atlanta, GA * Assignment Length: 12 ...

Adecco US, Inc.

Customer Service Representative

Atlanta, GA · On-site

$21.01/hr

If Customer Service Representative sounds like something you would be interested in, and you meet ... Shift: Monday - Friday, 8:30 AM - 5:00 PM * Location: Onsite in Atlanta, GA * Assignment Length: 12 ...

New

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Jonesboro, GA · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

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Night Shift Customer Service Representative information

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How much do night shift customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for night shift customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a night shift customer service representative?

A Night Shift Customer Service Representative assists customers during overnight hours by answering inquiries, resolving issues, and providing support via phone, email, or chat. They ensure customer satisfaction by handling complaints, processing orders, and offering information about products or services. This role requires strong communication skills, patience, and the ability to work independently during late or early morning hours.

What are the key skills and qualifications needed to thrive as a night shift customer service representative?

A Night Shift Customer Service Representative should possess strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer proficiency are commonly required, with some employers preferring previous call center experience. Exceptional patience, adaptability to changing situations, and the ability to stay focused during late hours set top performers apart. These skills ensure reliable customer support and satisfaction during overnight hours when fewer resources are available.

What are some common challenges faced by night shift customer service representatives?

Night Shift Customer Service Representatives may encounter challenges such as handling a higher proportion of urgent inquiries, working with limited on-site support, and maintaining alertness during overnight hours. Managing time zone differences and escalating issues when fewer supervisors are available can also require resourcefulness. However, these shifts often offer quieter periods that allow for more focused interactions with customers. Adapting to an overnight schedule and practicing good self-care are important for staying productive and providing consistently high-quality service.

Where can I get night shift customer service representative jobs?

Night shift customer service representative jobs are commonly listed on online job boards such as Indeed, Glassdoor, and Monster. These roles often require strong communication skills and familiarity with customer service software, and they are available across various industries that operate 24/7, including healthcare, retail, and tech support.

What are popular job titles related to Night Shift Customer Service Representative jobs in Decatur, GA?

For Night Shift Customer Service Representative jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Night Shift Customer Service Representative jobs in Decatur, GA look for?

The top searched job categories for Night Shift Customer Service Representative jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Night Shift Customer Service Representative jobs?

Cities near Decatur, GA with the most Night Shift Customer Service Representative job openings:

Night Shift Customer Service Representative jobs near you

Customer Service Representative

Adecco Colombia S.A.

Atlanta, GA • On-site

$21.01/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Adecco is assisting a local client recruiting for Customer Service Representative opportunities in Atlanta, GA. This is an excellent opportunity to join a winning culture and get your foot in the door with a leading financial services organization that values collaboration, customer satisfaction, and professional growth. If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!
Responsibilities for a Customer Service Representative include but are not limited to:

  • Respond to phone and email inquiries and bring issues to full resolution through effective customer service and follow-up.
  • Assist internal and external clients with questions regarding lease and loan accounts, billing, and accounts receivable matters.
  • Collaborate with cross-functional teams to resolve customer concerns and ensure a positive client experience.
  • Research and troubleshoot account-related issues while maintaining accurate documentation and communication.
Candidates for Customer Service Representative must meet the following requirements to be considered:
  • High school diploma and 3-5 years of customer service experience supporting financial services products, with a focus on billing and accounts receivable
    OR
  • College degree in Business Administration or a related field and 5+ years of customer service experience supporting financial services products, including commercial leases and loans.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
  • Strong verbal and written communication skills, business acumen, and basic financial literacy.
  • Demonstrated critical thinking, analytical skills, problem-solving abilities, and a collaborative, team-oriented mindset.
What's in this Customer Service Representative position for you?
  • Pay: $21.01/hour
  • Shift: Monday - Friday, 8:30 AM - 5:00 PM
  • Location: Onsite in Atlanta, GA
  • Assignment Length: 12 Months
  • Weekly paycheck
  • Dedicated Onboarding Specialist & Recruiter
  • Access to Adecco's Aspire Academy with thousands of free upskilling courses
This Customer Service Representative position is being recruited for by one of our Centralized Delivery Teams and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities with Adecco in Atlanta, GA, apply today!
Pay Details: $21.01 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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