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Online Chat Jobs in Decatur, GA (NOW HIRING)

OkWhen

Customer Experience Coordinator

Dunwoody, GA · Remote

$17.75 - $23.25/hr

We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical support, moderating virtual

Varsity Tutors

Cursor Tutor

Johns Creek, GA · Remote

$40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for online Cursor tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the flexibility

Varsity Tutors

Cursor Tutor

Marietta, GA · Remote

$40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for online Cursor tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the flexibility

Varsity Tutors

Cursor Tutor

Atlanta, GA · Remote

$40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for online Cursor tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the flexibility

Varsity Tutors

Cursor Tutor

Alpharetta, GA · Remote

$40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for online Cursor tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the flexibility

Varsity Tutors

Cursor Tutor

Roswell, GA · Remote

$40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for online Cursor tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the flexibility

Varsity Tutors

Cursor Tutor

Sandy Springs, GA · Remote

$40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for online Cursor tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the flexibility

Toyota South Atlanta

Internet Sales/ BDC

Morrow, GA

What We're Looking For Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great

Toyota South Atlanta

Internet Sales/ BDC

Morrow, GA · On-site

What We're Looking For Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great

Toyota South Atlanta

Internet Sales/ BDC

Morrow, GA · On-site

What We're Looking For Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great

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Showing results 1-20

All JobsOnline Chat JobsOnline Chat Jobs in Decatur, GA

Online Chat information

See Decatur, GA salary details

$17.1K

$39.6K

$84K

How much do online chat jobs pay per year?

As of Jun 17, 2026, the average yearly pay for online chat in Decatur, GA is $39,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $24,400.00 and $42,500.00 per year, depending on experience, location, and employer.

What is the difference between Online Chat vs Customer Service Representative?

AspectOnline ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in communication and product knowledgeHigh school diploma or equivalent; often additional customer service training
Work EnvironmentRemote or on-site; digital platform-basedOn-site or remote; call centers, retail, or office settings
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries

Online Chat roles focus on digital communication via chat platforms, requiring quick typing skills and product knowledge. Customer Service Representatives handle a broader range of customer interactions, including phone, email, and in-person support. Both roles require strong communication skills, but Online Chat positions are more specialized for online interactions, while Customer Service Representatives often manage multi-channel support.

What are the key skills and qualifications needed to thrive as an Online Chat Support Agent, and why are they important?

To thrive as an Online Chat Support Agent, you need strong written communication skills, quick typing abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Patience, problem-solving skills, and the ability to multitask are standout soft skills in this role. These competencies ensure timely, accurate support that enhances customer satisfaction and loyalty in digital service environments.

What are online chat jobs?

Online chat jobs involve providing customer support, sales assistance, or technical help to clients and customers through live chat platforms on websites or apps. Chat agents respond to inquiries, resolve issues, and guide users in real time, typically using pre-established scripts and guidelines. These positions often require strong written communication skills, multitasking ability, and familiarity with the company's products or services. Many online chat jobs can be performed remotely, making them appealing for those seeking flexible work-from-home opportunities.

Can you actually work for Amazon from home?

Online chat jobs at Amazon are typically available for remote work, allowing employees to perform customer service and support tasks from home. These roles usually require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. Candidates should review Amazon's current job postings for remote chat positions to confirm availability and requirements.

How do I become an online chat agent?

To become an online chat agent, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.

What are some common challenges faced by online chat support representatives, and how can they be managed effectively?

Online chat support representatives often face challenges such as handling multiple chats simultaneously, managing difficult or frustrated customers, and quickly accessing accurate information to resolve issues. Effective time management, active listening, and familiarity with knowledge bases or support tools are essential for success. Many teams provide robust training and ongoing support to help representatives develop these skills, and collaboration with supervisors or technical experts is encouraged when complex issues arise.

Is paid chatting a legitimate job?

Paid chatting jobs, including online chat support roles, are legitimate employment options when offered by reputable companies. These jobs typically require communication skills and may involve customer service, technical support, or companionship services, often with clear payment structures and work guidelines. However, job seekers should research companies thoroughly to avoid scams and ensure the legitimacy of the opportunity.

How can I make 2000 a week working from home?

Online chat jobs typically pay per hour or per chat session, and earning $2000 weekly requires working full-time hours at competitive rates, often around $10-$20 per hour. To reach this income, you need consistent availability, strong communication skills, and experience with chat platforms, with some roles offering bonuses or incentives for high performance.
What are the most commonly searched types of Chat jobs in Decatur, GA? The most popular types of Chat jobs in Decatur, GA are:
What are popular job titles related to Online Chat jobs in Decatur, GA? For Online Chat jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Online Chat jobs in Decatur, GA look for? The top searched job categories for Online Chat jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Online Chat jobs? Cities near Decatur, GA with the most Online Chat job openings:
Online Chat jobs near you

Customer Experience Coordinator

OkWhen

Dunwoody, GA • Remote

$17.75 - $23.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical support, moderating virtual events, and helping customers succeed on our platform through clear communication, education, and reliable follow through.


Key Responsibilities


Live Technical Support

  • Deliver real time technical assistance via chat, email, and video during business hours and live events.
  • Troubleshoot platform issues and escalate to technical or product teams when needed.
  • Maintain an in depth knowledge of our platform’s features and common workflows.

Customer Communication

  • Respond promptly to customer inquiries across all channels (email, chat, social, etc.).
  • Own issues from first contact through resolution, ensuring a positive experience.
  • Document recurring questions and share insights to improve products and processes.

Live Event Moderation & Support

  • Serve as a live technical moderator for virtual events.
  • Perform “tech checks” with presenters prior to their sessions to ensure they are set up for success.
  • Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions.
  • Support occasional early morning, evening, or weekend events when required.

Customer Education

  • Guide users on how to best use our platform by sharing helpful resources and clear explanations.
  • Help create and maintain FAQs, help center articles, and training materials.
  • Identify gaps in user understanding and collaborate with the Customer Experience Manager and other team members to address them.

Requirements

What We Are Looking For

  • 2+ years in a customer support, customer success, or community facing role.
  • Strong technical troubleshooting skills and comfort learning new tools.
  • Excellent written and verbal communication skills.
  • Comfortable speaking in front of groups and moderating online sessions.
  • Highly organized, adaptable, and able to multitask in a fast paced environment.
  • Experience with support tools (for example: Zendesk, Intercom, Slack, Zoom).

Nice To Have

  • Experience supporting live or virtual events.
  • Experience creating customer facing documentation, tutorials, or training content.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Training & Development
  • Work From Home

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