Atlanta, GA · On-site
$15 - $20/hr
... a live chat or online support role - Excellent written and verbal communication skills - Ability to multitask and handle multiple chat conversations simultaneously - Strong problem-solving and ...
Atlanta, GA · On-site
$15 - $20/hr
... a live chat or online support role - Excellent written and verbal communication skills - Ability to multitask and handle multiple chat conversations simultaneously - Strong problem-solving and ...
Atlanta, GA · Remote
$15.75 - $21.25/hr
Customer Support Supervisor / Team Lead Position Overview We are seeking a professional, customer-focused Live Chat Agent to provide timely and effective assistance to customers through online chat ...
Quick apply
Atlanta, GA · Remote
$15.75 - $21.25/hr
Customer Support Supervisor / Team Lead Position Overview We are seeking a professional, customer-focused Live Chat Agent to provide timely and effective assistance to customers through online chat ...
Atlanta, GA · On-site
$15 - $19.25/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Atlanta, GA · On-site
$15 - $19.25/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Conyers, GA · On-site
$13.50 - $17.50/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Conyers, GA · On-site
$13.50 - $17.50/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Conyers, GA · On-site
$13.50 - $17.50/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Conyers, GA · On-site
$13.50 - $17.50/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Atlanta, GA · On-site
$15 - $19.25/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Atlanta, GA · On-site
$15 - $19.25/hr
Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite Sales Representatives * Enter and update ...
Be Seen First
Atlanta, GA · On-site
$20/hr
Working within a team of 11-20 members, this position utilizes helpdesk ticketing systems, live chat platforms, CRM software, and phone systems to ensure an excellent customer experience. The ...
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Be Seen First
Atlanta, GA · On-site
$20/hr
Working within a team of 11-20 members, this position utilizes helpdesk ticketing systems, live chat platforms, CRM software, and phone systems to ensure an excellent customer experience. The ...
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Review customer feedback surveys and online reviews, working with your leaders to continuously ...
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Review customer feedback surveys and online reviews, working with your leaders to continuously ...
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Review customer feedback surveys and online reviews, working with your leaders to continuously ...
Quick apply
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Review customer feedback surveys and online reviews, working with your leaders to continuously ...
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Review customer feedback surveys and online reviews, working with your leaders to continuously ...
Quick apply
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Review customer feedback surveys and online reviews, working with your leaders to continuously ...
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Review customer feedback surveys and online reviews, working with your leaders to continuously ...
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Review customer feedback surveys and online reviews, working with your leaders to continuously ...
Alpharetta, GA · On-site
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Review customer feedback surveys and online reviews, working with your leaders to continuously ...
Alpharetta, GA · On-site
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Review customer feedback surveys and online reviews, working with your leaders to continuously ...
Atlanta, GA · On-site
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Review customer feedback surveys and online reviews, working with your leaders to continuously ...
Atlanta, GA · On-site
$19 - $21/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... Review customer feedback surveys and online reviews, working with your leaders to continuously ...
Alpharetta, GA · On-site
$15.50 - $21.25/hr
... online services - Document customer interactions and resolutions in the CRM system ### Order ... Chat Software**: Experience with live chat platforms and messaging tools - **Social Media*
Alpharetta, GA · On-site
$15.50 - $21.25/hr
... online services - Document customer interactions and resolutions in the CRM system ### Order ... Chat Software**: Experience with live chat platforms and messaging tools - **Social Media*
Atlanta, GA · On-site
$60K - $67K/yr
Respond promptly and professionally to customer inquiries via phone, email, and live chat * Troubleshoot product or service issues and offer effective solutions * Maintain accurate records of ...
Atlanta, GA · On-site
$60K - $67K/yr
Respond promptly and professionally to customer inquiries via phone, email, and live chat * Troubleshoot product or service issues and offer effective solutions * Maintain accurate records of ...
$60K - $67K/yr
Respond promptly and professionally to customer inquiries via phone, email, and live chat * Troubleshoot product or service issues and offer effective solutions * Maintain accurate records of ...
$60K - $67K/yr
Respond promptly and professionally to customer inquiries via phone, email, and live chat * Troubleshoot product or service issues and offer effective solutions * Maintain accurate records of ...
Atlanta, GA · On-site
$15.50 - $21/hr
Respond promptly to member inquiries via phone, email, video calls, and live chat * Guide new members and make sure they're excited about our programs and resources * Troubleshoot issues, investigate ...
Atlanta, GA · On-site
$15.50 - $21/hr
Respond promptly to member inquiries via phone, email, video calls, and live chat * Guide new members and make sure they're excited about our programs and resources * Troubleshoot issues, investigate ...
Roswell, GA · Remote
$16.50 - $22.25/hr
Respond promptly to member inquiries via phone, email, video calls, and live chat * Guide new members and make sure they're excited about our programs and resources * Troubleshoot issues, investigate ...
Quick apply
Roswell, GA · Remote
$16.50 - $22.25/hr
Respond promptly to member inquiries via phone, email, video calls, and live chat * Guide new members and make sure they're excited about our programs and resources * Troubleshoot issues, investigate ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ... Working knowledge of online sales and design tools. * Good listening skills with excellent oral and ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ... Working knowledge of online sales and design tools. * Good listening skills with excellent oral and ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ... Working knowledge of online sales and design tools. * Good listening skills with excellent oral and ...
Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects ... Working knowledge of online sales and design tools. * Good listening skills with excellent oral and ...
$5.16 - $9.41
0% of jobs
$9.41 - $13.66
0% of jobs
$13.66 - $17.90
0% of jobs
$17.90 - $22.15
0% of jobs
$24.91 is the 25th percentile. Wages below this are outliers.
$22.15 - $26.39
38% of jobs
$26.39 - $30.64
0% of jobs
$30.64 - $34.88
0% of jobs
$34.88 - $39.13
0% of jobs
$39.13 - $43.38
9% of jobs
The median wage is $43.74 / hr.
$43.38 - $47.62
29% of jobs
$47.62 - $51.87
23% of jobs
$5
$39
$51
An Online Live Chat job involves providing customer support, answering queries, and assisting users through real-time text-based communication. Agents typically work for businesses, helping customers with product information, troubleshooting, or general inquiries. This role requires strong typing skills, good communication, and the ability to multitask. It is commonly done remotely and may involve working across different time zones.
To thrive as an Online Live Chat representative, you need excellent written communication skills, fast typing proficiency, and experience in customer service or support. Familiarity with live chat platforms, CRM systems, and ticketing software is often required, although formal certifications are rarely mandatory. Patience, problem-solving ability, and a friendly, professional demeanor set top candidates apart. These skills and qualities are crucial for efficiently resolving customer inquiries and ensuring a positive online experience.
Online Live Chat representatives often handle multiple conversations at once, which can be challenging during peak times when fast, accurate responses are critical. They may also encounter complex or frustrated customers, requiring strong conflict resolution and troubleshooting skills to provide effective solutions. Since online chat lacks verbal cues, representatives must pay extra attention to tone and clarity in their writing to avoid misunderstandings. Working in this role can be fast-paced and requires good self-management to maintain high-quality service standards. However, these challenges also help develop valuable communication and problem-solving skills that are beneficial for career growth in customer service and beyond.
The most popular types of Live Chat jobs in Decatur, GA are:
For Online Live Chat jobs in Decatur, GA, the most frequently searched job titles are:
The top searched job categories for Online Live Chat jobs in Decatur, GA are:
Cities near Decatur, GA with the most Online Live Chat job openings:
About the job Live Chat Agent
Position: Live Chat Agent
Location: Remote
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview:
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
- Identify and resolve customer issues, escalating to the appropriate team members when necessary
- Utilize product knowledge and resources to provide accurate and helpful information to customers
- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
- Collaborate with team members to continuously improve processes and procedures
- Maintain a positive and professional attitude at all times, representing the company's values and brand image
- Keep accurate records of customer interactions and follow up on any unresolved issues
- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
- High school diploma or equivalent
- Proven customer service experience, preferably in a live chat or online support role
- Excellent written and verbal communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving and decision-making skills
- Proficient in using chat and CRM software
- Ability to work in a fast-paced and dynamic environment
- Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.
Sourced by ZipRecruiter
11 - 50 Employees
Indianapolis, IN, US
1980
