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Night Shift Call Center Jobs in Decatur, GA (NOW HIRING)

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... 8 hours per shift, Day or Night -Need to be able to work a Saturday OR Sunday every week -TOTAL ... Call Center - Machine Maintenance - Receptionist - Project Managers/Estimators - Office Manager ...

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Manage scheduling and shift coverage * Handle customer escalations promptly and professionally Preferred Qualifications * 2+ years of experience in call center supervision Company Description ...

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Hours: must be available to work an 8-hour shift between 7a - 6p Monday - Friday. Non-negotiable ... The call center operates Monday-Friday from 7:00 am to 6:00 pm. The ideal candidate should be ...

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Seeking a dependable and customer-focused Call Center Representative to support service operations ... of shift Company Description Brilliant is an award-winning staffing and recruiting firm that ...

New

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant ... work specified shift and extended hours as necessary Qualifications High School diploma or ...

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant ... work specified shift and extended hours as necessary Qualifications High School diploma or ...

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Call Center Customer Support Specialist * Location: Alpharetta, GA 30022 (Onsite must live within ... Adaptable and able to shift priorities in a fast-moving environment * Customer-focused with a ...

Provide coverage for night yard driver call-outs, absences, and vacation periods as needed. * Coordinate with the company maintenance shop regarding second-shift and overnight repair needs. * Serve ...

Provide coverage for night yard driver call-outs, absences, and vacation periods as needed. * Coordinate with the company maintenance shop regarding second-shift and overnight repair needs. * Serve ...

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Night Shift Call Center information

See Decatur, GA salary details

$10

$16

$24

How much do night shift call center jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for night shift call center in Decatur, GA is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Night Shift Call Center Agent, and why are they important?

To thrive as a Night Shift Call Center Agent, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically required. Patience, resilience, and the ability to stay focused during non-traditional hours set outstanding agents apart. These skills and qualities ensure effective customer support, high performance, and reliable service during overnight shifts.

What is the difference between Night Shift Call Center vs Customer Service Representative?

AspectNight Shift Call CenterCustomer Service Representative
Work HoursPrimarily overnight or late-night shiftsDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceOffice, retail, or remote settings
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, patience, product knowledge
Industry UsageCustomer support, technical support, salesCustomer support, sales, account management

The Night Shift Call Center typically involves working overnight hours in a call center environment, focusing on customer support or sales. Customer Service Representatives may work during regular hours or remotely, providing similar support but often during daytime shifts. Both roles require strong communication skills and industry-specific knowledge, but differ mainly in work hours and environment.

What are night shift call center jobs?

Night shift call center jobs involve handling customer inquiries, support requests, or outbound calls during nighttime hours, often to provide 24/7 service or to assist customers in different time zones. Employees typically work late evening, overnight, or early morning shifts. These roles may involve answering phone calls, responding to emails or chats, and resolving issues for customers. Night shift call center agents need strong communication skills, patience, and the ability to work effectively during non-traditional hours. Many companies offer additional compensation or benefits for working night shifts.

What are some common challenges faced by employees working the night shift in a call center, and how can they be managed?

Working the night shift in a call center often means adjusting to a different sleep schedule and managing fatigue, as you may be working when your body is naturally used to resting. Night shift employees may also experience less direct supervision and fewer colleagues on-site, requiring strong self-motivation and problem-solving skills. To manage these challenges, it’s important to establish a consistent sleep routine, communicate regularly with your team, and take scheduled breaks to stay alert. Many call centers provide additional support and resources for night shift workers, such as wellness programs or access to supervisors during off-hours.
What are popular job titles related to Night Shift Call Center jobs in Decatur, GA? For Night Shift Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Night Shift Call Center jobs? Cities near Decatur, GA with the most Night Shift Call Center job openings:
Infographic showing various Night Shift Call Center job openings in Decatur, GA as of July 2026, with employment types broken down into 29% Full Time, 57% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,962 per year, or $16.8 per hour.
Bilingual Call Center Representative

Bilingual Call Center Representative

InfoCision - Work at Home

Atlanta, GA • Remote

$12 - $15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago


InfoCision rating

2.9

Company rating: 2.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers


Job description

We are seeking motivated and professional Bilingual Call Center Representatives to join our remote contact center team. In this role, you will assist customers by answering inbound calls, making outbound calls, resolving issues, and delivering outstanding customer support in both English and Spanish. This is a fully remote position for candidates who thrive in a fast-paced environment and enjoy helping people.

Qualifications

  • Fluent in both English and Spanish (spoken and written)
  • Excellent communication and problem-solving skills
  • Strong computer and multitasking abilities
  • Ability to work independently while maintaining productivity

Benefits

  • Weekly pay, with the ability to access a portion of your earned pay a few times per week
  • Paid training
  • Weekly bonus potential
  • Rewards & Recognition Programs
  • Supportive team environment
  • Opportunities for growth and advancement

Schedules

  • Day shift
  • Night shift
  • Evening shift until 2am EST

Remote Work Requirements- Candidates must provide their own:

  • Windows PC with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection. No satellite or cellular services are accepted.
  • A quiet, distraction-free workspace

Apply Today

If you are bilingual, customer-focused, and ready to work from the comfort of your home, we encourage you to apply today.

Company Description

As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.

What InfoCision employees say

Pay

Hours and flexibility

Workplace

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