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Night Shift Call Center Jobs in Decatur, GA (NOW HIRING)

Crestview Management, LLC

Night Auditor

Atlanta, GA

$17.50 - $20/hr

Night Auditor Location: Renaissance Concourse Atlanta Airport Hotel 1 Hartsfield Centre Pkwy ... Handling cash Job Type: Full-time Schedule: 8 hour shift, holidays, night shift, weekends as needed ...

Columbia Sussex

Night Auditor

Atlanta, GA · On-site

$17.50 - $20/hr

Night Auditor Location: Renaissance Concourse Atlanta Airport Hotel 1 Hartsfield Centre Pkwy ... Handling cash Job Type: Full-time Schedule: 8 hour shift, holidays, night shift, weekends as needed ...

DataBank

Data Center Manager (Night Shift)

Atlanta, GA · On-site

$160K/yr

DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology ...

My Place Hotels

Night Audit

Lithia Springs, GA · On-site

$13 - $15/hr

Complete the Night Audit Checklist, manage cash logs, call logs, and maintain all necessary paperwork. Keep the Front Desk Log updated and review previous shift logs at the start of each shift.

My Place Hotels

Night Audit

Lithia Springs, GA · On-site

$13.75 - $18.50/hr

Complete the Night Audit Checklist, manage cash logs, call logs, and maintain all necessary paperwork. Keep the Front Desk Log updated and review previous shift logs at the start of each shift.

Pitch Health Solutions

Transfer Agent

Atlanta, GA · Remote

Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ... Ability to work your full shift consistently. Please give us a call on our job hotline 1 833 532 ...

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Showing results 21-40

All JobsCall Center JobsNight Shift Call Center JobsNight Shift Call Center Jobs in Decatur, GA

Night Shift Call Center information

See Decatur, GA salary details

$10

$16

$24

How much do night shift call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for night shift call center in Decatur, GA is $16.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a night shift call center agent?

To thrive as a Night Shift Call Center Agent, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and basic computer proficiency are typically required. Patience, resilience, and the ability to stay focused during non-traditional hours set outstanding agents apart. These skills and qualities ensure effective customer support, high performance, and reliable service during overnight shifts.

What is the difference between Night Shift Call Center vs Customer Service Representative?

AspectNight Shift Call CenterCustomer Service Representative
Work HoursPrimarily overnight or late-night shiftsDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often in a shared office spaceOffice, retail, or remote settings
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, patience, product knowledge
Industry UsageCustomer support, technical support, salesCustomer support, sales, account management

The Night Shift Call Center typically involves working overnight hours in a call center environment, focusing on customer support or sales. Customer Service Representatives may work during regular hours or remotely, providing similar support but often during daytime shifts. Both roles require strong communication skills and industry-specific knowledge, but differ mainly in work hours and environment.

What is a night shift call center job?

Night shift call center jobs involve handling customer inquiries, support requests, or outbound calls during nighttime hours, often to provide 24/7 service or to assist customers in different time zones. Employees typically work late evening, overnight, or early morning shifts. These roles may involve answering phone calls, responding to emails or chats, and resolving issues for customers. Night shift call center agents need strong communication skills, patience, and the ability to work effectively during non-traditional hours. Many companies offer additional compensation or benefits for working night shifts.

What are some common challenges faced by employees working the night shift in a call center, and how can they be managed?

Working the night shift in a call center often means adjusting to a different sleep schedule and managing fatigue, as you may be working when your body is naturally used to resting. Night shift employees may also experience less direct supervision and fewer colleagues on-site, requiring strong self-motivation and problem-solving skills. To manage these challenges, it’s important to establish a consistent sleep routine, communicate regularly with your team, and take scheduled breaks to stay alert. Many call centers provide additional support and resources for night shift workers, such as wellness programs or access to supervisors during off-hours.
What are popular job titles related to Night Shift Call Center jobs in Decatur, GA? For Night Shift Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Night Shift Call Center jobs in Decatur, GA look for? The top searched job categories for Night Shift Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Night Shift Call Center jobs? Cities near Decatur, GA with the most Night Shift Call Center job openings:
Night Shift Call Center jobs near you
Infographic showing various Night Shift Call Center job openings in Decatur, GA as of August 2026, with employment types broken down into 29% Full Time, 57% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,962 per year, or $16.8 per hour.

Onsite Call Center Rep - Starting Monday, 8/10/2026 (Peachtree Corners)

Transworld Systems Inc.

Atlanta, GA • On-site

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

58th of 71 rated call and contact centers

Job description

Overview

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. 

Work Location: Peachtree Corners Office

Compensation: $16.00/hour

Paid Training Start Date: Monday, August 10, 2026

Training Hours: Monday thru Friday: 8am - 5pm EST (3 weeks + 2 weeks of Nesting)

Hours of Operation (following training): Monday thru Friday: 7am - 9pm EST and Saturday:  7am - 6pm EST

*Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above.

Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI-CXBPO (part of TSI family of companies)?

  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

In This Role, You Will:

  • Responsible for responding to daily customer requests, inquiries, and issues through various types of correspondence. 
  • Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event. 
  • Identify root cause of issues and concerns and determine resolution. 
  • Maintain and organize all pertinent back up information to substantiate payment postings as necessary. 
  • Follow up in a timely manner to ensure customer satisfaction. 
  • On calls, where applicable, our agents must offer and explain the value of non-regulated products and services (for example: home wiring, surge protection, and water heater repair).
  • Perform other duties as assigned by management. 

Qualifications

Ideal Candidate Qualifications:

  • High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired. 
  • Previous call center/customer service experience preferred. 
  • Exhibit strong attention to detail. 
  • Good mathematical and analytical skills required. 
  • Ability to maintain the highest level of confidentiality. 
  • Proficient personal computer skills, including Microsoft Office. 
  • Excellent interpersonal, written, and oral communication skills. 
  • Ability to work in a team fostered environment. 
  • Ability to work in a multi-tasked environment. 
  • Ability to prioritize and organize work. 

Work Environment 

  • Office environment. 
  • Ability to lift and/or move 20 pounds with or without accommodation. 

Note:

*Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Qualifications:

Ideal Candidate Qualifications:

  • High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired. 
  • Previous call center/customer service experience preferred. 
  • Exhibit strong attention to detail. 
  • Good mathematical and analytical skills required. 
  • Ability to maintain the highest level of confidentiality. 
  • Proficient personal computer skills, including Microsoft Office. 
  • Excellent interpersonal, written, and oral communication skills. 
  • Ability to work in a team fostered environment. 
  • Ability to work in a multi-tasked environment. 
  • Ability to prioritize and organize work. 

Work Environment 

  • Office environment. 
  • Ability to lift and/or move 20 pounds with or without accommodation. 

Note:

*Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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