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Call Center Spanish Jobs in Decatur, GA (NOW HIRING)

Hiregy

Call Center Specialist

Alpharetta, GA

$20 - $23/hr

Spanish/English Requirements: * Must have (1) year of call center experience * Must be open to department hours and Saturdays * Must be tech savvy- this is not an easy role! * High school diploma or ...

Hiregy

Call Center Specialist

Alpharetta, GA

$19 - $22/hr

Spanish/English Requirements: * Must have (1) year of call center experience * Must be open to department hours and Saturdays * Must be tech savvy- this is not an easy role! * High school diploma or ...

Serenity Healthcare, LLC

Call Center Agent

Atlanta, GA · On-site

$19.50/hr

Call Center Agent Serenity Healthcare is hiring Call Center Agents to support patients taking their ... Spanish/English speakers * 90% employer-paid medical, dental, and vision insurance * 401(k) ...

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See Decatur, GA salary details

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How much do call center spanish jobs pay per hour?

As of May 28, 2026, the average hourly pay for call center spanish in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is a Call Center Spanish job?

A Call Center Spanish job involves handling customer service, sales, or technical support calls in Spanish. Agents assist Spanish-speaking customers with inquiries, troubleshooting, and account management. They must have strong communication skills and the ability to resolve customer issues efficiently. Many positions require fluency in both Spanish and English to assist bilingual customers.

What are the key skills and qualifications needed to thrive in the Call Center Spanish position, and why are they important?

To thrive as a Call Center Spanish representative, you need fluency in both Spanish and English, excellent verbal communication skills, and a high school diploma or equivalent. Experience with customer relationship management (CRM) software, headset phone systems, and sometimes call scripting tools is typically required. Strong listening skills, patience, and the ability to stay calm under pressure are outstanding soft skills in this field. These competencies ensure effective customer support, seamless information handling, and a positive experience for both customers and the company.

What are typical responsibilities for someone in a Call Center Spanish role?

In a Call Center Spanish position, your main responsibilities include answering incoming calls from Spanish-speaking customers, addressing inquiries, resolving issues, and documenting call details in the company’s CRM system. You may also handle order processing, provide product or service information, and occasionally make outbound calls for follow-up or surveys. Collaboration with team supervisors or other departments is common to resolve complex cases. The work environment is often fast-paced, requiring you to manage multiple conversations and maintain a high level of professionalism and empathy with every interaction.
More about Call Center Spanish jobs
What are the most commonly searched types of Call Center Spanish jobs in Decatur, GA? The most popular types of Call Center Spanish jobs in Decatur, GA are:
What are popular job titles related to Call Center Spanish jobs in Decatur, GA? For Call Center Spanish jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Call Center Spanish jobs in Decatur, GA look for? The top searched job categories for Call Center Spanish jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Call Center Spanish jobs? Cities near Decatur, GA with the most Call Center Spanish job openings:
Call Center Spanish jobs near you
Infographic showing various Call Center Spanish job openings in Decatur, GA as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 78% Full Time, 16% Part Time, and 3% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.
Call Center Specialist

Call Center Specialist

Hiregy

Alpharetta, GA

$20 - $23/hr

Full-time

Medical, Retirement

Posted 20 days ago

Job description

Call Center Specialist (Banking)

Location: Alpharetta, GA 30022 – This position is onsite

Pay: $20.00 per hour
$23.00 per hour with (2)+ years of banking call center/compliance

Type: Direct hire

Schedule: Must be open department hours
M-F, 8:00 AM to 8:00 PM EST and Saturdays 8:00 AM to 5:00 PM EST
Typically, rotating Saturdays (every other week)
Training schedule will also rotate

Career outlook: Benefits after 30 days, including health, 401k matching, pet insurance, special perks and discounts.


Job description:

  1. Manage 60+ inbound (and some outbound) calls daily, assisting customers with lost cards, balance inquiries, account requests, troubleshooting issues, and more complex concerns while delivering a high-quality service experience
  2. Provide accurate information about bank products and services, resolve complaints, and process requests (e.g., transfers, stop payments, address changes) in compliance with bank policies and procedures
  3. Navigate efficiently across multiple screens and 10+ systems to research issues, determine solutions, and either resolve or escalate customer needs appropriately
  4. Adapt to a fast-paced, constantly evolving environment with frequent updates to systems, processes, and procedures—this is not a simple in-and-out role and requires staying sharp and engaged
  5. Demonstrate strong problem-solving and communication skills without relying on scripts, while meeting individual and team KPIs that are heavily focused on customer service and resolution


Nice to have:

  • Banking call center experience strongly preferred (2+) years
  • Bilingual: Spanish/English


Requirements:

  • Must have (1) year of call center experience
  • Must be open to department hours and Saturdays
  • Must be tech savvy- this is not an easy role!
  • High school diploma or equivalent
  • Background check required
  • MVR (motor vehicle) check required
  • Employment Verification