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Call Center Spanish Jobs in Decatur, GA (NOW HIRING)

Eagle Resource Group

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Bilingual Call Center Supervisor- English/Spanish

Atlanta, GA · On-site

$21.60/hr

The Bilingual Call Center Supervisor will oversee a medium-sized team of 6-15 agents, ensuring efficient operations and high-quality customer service in both English and Spanish. Reporting directly ...

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A Smile 4 U

Call Center Representative

Alpharetta, GA · On-site

$15.50 - $19.50/hr

Bilingual in Spanish * Previous customer service, call center experience is a plus * Strong interpersonal, communication and organizational skills * Customer service oriented with a professional ...

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Call Center Spanish information

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$10

$17

$24

How much do call center spanish jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for call center spanish in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is a Call Center Spanish job?

A Call Center Spanish job involves handling customer service, sales, or technical support calls in Spanish. Agents assist Spanish-speaking customers with inquiries, troubleshooting, and account management. They must have strong communication skills and the ability to resolve customer issues efficiently. Many positions require fluency in both Spanish and English to assist bilingual customers.

What are typical responsibilities for someone in a Call Center Spanish role?

In a Call Center Spanish position, your main responsibilities include answering incoming calls from Spanish-speaking customers, addressing inquiries, resolving issues, and documenting call details in the company’s CRM system. You may also handle order processing, provide product or service information, and occasionally make outbound calls for follow-up or surveys. Collaboration with team supervisors or other departments is common to resolve complex cases. The work environment is often fast-paced, requiring you to manage multiple conversations and maintain a high level of professionalism and empathy with every interaction.

What are the key skills and qualifications needed to thrive in the Call Center Spanish position, and why are they important?

To thrive as a Call Center Spanish representative, you need fluency in both Spanish and English, excellent verbal communication skills, and a high school diploma or equivalent. Experience with customer relationship management (CRM) software, headset phone systems, and sometimes call scripting tools is typically required. Strong listening skills, patience, and the ability to stay calm under pressure are outstanding soft skills in this field. These competencies ensure effective customer support, seamless information handling, and a positive experience for both customers and the company.

What are the most commonly searched types of Call Center Spanish jobs in Decatur, GA? The most popular types of Call Center Spanish jobs in Decatur, GA are:
What are popular job titles related to Call Center Spanish jobs in Decatur, GA? For Call Center Spanish jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Call Center Spanish jobs in Decatur, GA look for? The top searched job categories for Call Center Spanish jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Call Center Spanish jobs? Cities near Decatur, GA with the most Call Center Spanish job openings:
Call Center Spanish jobs near you
Infographic showing various Call Center Spanish job openings in Decatur, GA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 18% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Bilingual Call Center Supervisor- English/Spanish

Eagle Resource Group

Atlanta, GA • On-site

$21.60/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

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Job description

The Bilingual Call Center Supervisor will oversee a medium-sized team of 6-15 agents, ensuring efficient operations and high-quality customer service in both English and Spanish. Reporting directly to the Call Center Manager, the supervisor will play a key role in team management, communication, and performance monitoring.

Responsibilities

  • Supervise and support a team of 6-15 call center agents
  • Facilitate effective bilingual communication in English and Spanish
  • Resolve conflicts and escalate issues as necessary
  • Monitor and ensure quality assurance standards are met

Preferred Qualifications

  • 2+ years of experience in call center supervision

Company Description

​​Eagle Resource Group, Inc. is a Georgia-based staffing and recruiting company. We are engaged in the business of matching our clients’ open job roles with experienced candidates. ​

With over 50 years of combined experience, knowledge and understanding of the industry, Eagle Resource Group has the advantage to address the needs of our clients and experienced candidates.