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Call Center Spanish Jobs in Decatur, GA (NOW HIRING)

Help Desk Analyst Level 1

Conyers, GA · On-site

$18 - $24.50/hr

Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high ...

Bilingual Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high ...

Help Desk Analyst

Conyers, GA · On-site

$17.75 - $24.25/hr

MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one ...

Level 1 Help Desk Analyst

Conyers, GA

$18 - $24.50/hr

Local Candidates This position is located at DDS Headquarters in Conyers Bilingual, Spanish required MUST have IT Help Desk Call Center exp Provides technical assistance to both internal and external ...

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Bilingual, Spanish highly preferred* *MUST have IT Help Desk Call Center exp* Skill Matrix Requried Provides technical assistance to both internal and external customers for tier one issues. This ...

GA DDS Level 1 Help Desk Analyst

Conyers, GA · On-site

$17.75 - $24.25/hr

Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high ...

Be Seen First

The ideal candidate will have 2 + years of customer service or call center experience. Excellent verbal and written communication skills are critical, along with the experience of working with ...

Previous contact center/call center experience * Bilingual communication skills (English / Spanish) * Excellent phone presence and tone * Quality assurance familiarity * Active listening and empathy

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Call Center Spanish information

See Decatur, GA salary details

$10

$17

$24

How much do call center spanish jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for call center spanish in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is a Call Center Spanish job?

A Call Center Spanish job involves handling customer service, sales, or technical support calls in Spanish. Agents assist Spanish-speaking customers with inquiries, troubleshooting, and account management. They must have strong communication skills and the ability to resolve customer issues efficiently. Many positions require fluency in both Spanish and English to assist bilingual customers.

What are typical responsibilities for someone in a Call Center Spanish role?

In a Call Center Spanish position, your main responsibilities include answering incoming calls from Spanish-speaking customers, addressing inquiries, resolving issues, and documenting call details in the company’s CRM system. You may also handle order processing, provide product or service information, and occasionally make outbound calls for follow-up or surveys. Collaboration with team supervisors or other departments is common to resolve complex cases. The work environment is often fast-paced, requiring you to manage multiple conversations and maintain a high level of professionalism and empathy with every interaction.

What are the key skills and qualifications needed to thrive in the Call Center Spanish position, and why are they important?

To thrive as a Call Center Spanish representative, you need fluency in both Spanish and English, excellent verbal communication skills, and a high school diploma or equivalent. Experience with customer relationship management (CRM) software, headset phone systems, and sometimes call scripting tools is typically required. Strong listening skills, patience, and the ability to stay calm under pressure are outstanding soft skills in this field. These competencies ensure effective customer support, seamless information handling, and a positive experience for both customers and the company.

What are the most commonly searched types of Call Center Spanish jobs in Decatur, GA? The most popular types of Call Center Spanish jobs in Decatur, GA are:
What are popular job titles related to Call Center Spanish jobs in Decatur, GA? For Call Center Spanish jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Call Center Spanish jobs? Cities near Decatur, GA with the most Call Center Spanish job openings:
Level 1 Help Desk Analyst (776101)

Level 1 Help Desk Analyst (776101)

R2 Technologies Corporation

Conyers, GA • On-site

$18 - $24.50/hr

Full-time

Posted 13 days ago


Job description

Overview:
GA DDS Level 1 Help Desk Analyst (776101)
LOCAL CANDIDATES Conyers, GA 30013
LOCAL CANDIDATES
*This position is located at DDS Headquarters in Conyers, Georgia*
*Bilingual, Spanish highly preferred*

**Do NOT submit candidate previously submitted to #762935 & #765352 & #774574**
*MUST have IT Help Desk Call Center exp*
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
• 2+ years' experience handling customers, questions, complaints, and/or providing information in an IT call center environment.
• 2+ years' experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS
This position is located at DDS Headquarters in Conyers, Georgia.
Skills:
IT Help Desk Call Center exp,MS Office,,Win 7