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Call Center Spanish Jobs in Decatur, GA (NOW HIRING)

Help Desk Analyst

Conyers, GA

$18 - $24.50/hr

Spanish & English 🎯 Interview Mode: In-Person Only Experience : 2- 3 years We are looking for a Help Desk Analyst to provide Tier-1 technical support in a fast-paced call center environment. The ...

Help Desk Analyst 1

Atlanta, GA · On-site

$19.75 - $27/hr

MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one ...

Medical Sales and CSR

Alpharetta, GA · On-site

$16.25 - $20.50/hr

PRN Atlanta staffing is accepting resumes for a position in a medical call center. RECENT EXPERIENCE IN A MEDICAL PRACTICE IS REQUIRED FOR THIS POSITION Bilingual Spanish is a big plus Answer ...

Medical Sales and CSR

Alpharetta, GA · On-site

$16.25 - $20.50/hr

Company Description PRN Atlanta staffing is accepting resumes for a position in a medical call center. RECENT EXPERIENCE IN A MEDICAL PRACTICE IS REQUIRED FOR THIS POSITION Bilingual Spanish is a big ...

Bilingual - Spanish * IT Help Desk Call Center exp- 2 years Description LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *Bilingual, Spanish required* *MUST have ...

Bilingual - Spanish * IT Help Desk Call Center exp- 2 years Description LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *Bilingual, Spanish required* *MUST have ...

GA DDS Level 1 Help Desk Analyst

Conyers, GA · On-site

$16.25 - $22.25/hr

Required : • Bilingual, Spanish required • MUST have IT Help Desk Call Center exp • Six months of experience handling customers, questions, complaints, and/or providing information in a call ...

Helpdesk Technician

Conyers, GA · On-site

$17.50 - $23.75/hr

This role is based at the department's headquarters and requires hands-on service in a high-volume call center environment. Bilingual Spanish fluency is highly regarded. The successful candidate will ...

Help Desk Analyst

Conyers, GA · On-site

$18 - $20/hr

... Spanish required MUST have IT Help Desk Call Center exp Skill - Required / Desired - Amount of Experience Vocational/Technical degree in computer applications, computer technology or a closely ...

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Call Center Spanish information

See Decatur, GA salary details

$10

$17

$24

How much do call center spanish jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for call center spanish in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is a Call Center Spanish job?

A Call Center Spanish job involves handling customer service, sales, or technical support calls in Spanish. Agents assist Spanish-speaking customers with inquiries, troubleshooting, and account management. They must have strong communication skills and the ability to resolve customer issues efficiently. Many positions require fluency in both Spanish and English to assist bilingual customers.

What are typical responsibilities for someone in a Call Center Spanish role?

In a Call Center Spanish position, your main responsibilities include answering incoming calls from Spanish-speaking customers, addressing inquiries, resolving issues, and documenting call details in the company’s CRM system. You may also handle order processing, provide product or service information, and occasionally make outbound calls for follow-up or surveys. Collaboration with team supervisors or other departments is common to resolve complex cases. The work environment is often fast-paced, requiring you to manage multiple conversations and maintain a high level of professionalism and empathy with every interaction.

What are the key skills and qualifications needed to thrive in the Call Center Spanish position, and why are they important?

To thrive as a Call Center Spanish representative, you need fluency in both Spanish and English, excellent verbal communication skills, and a high school diploma or equivalent. Experience with customer relationship management (CRM) software, headset phone systems, and sometimes call scripting tools is typically required. Strong listening skills, patience, and the ability to stay calm under pressure are outstanding soft skills in this field. These competencies ensure effective customer support, seamless information handling, and a positive experience for both customers and the company.

What are the most commonly searched types of Call Center Spanish jobs in Decatur, GA? The most popular types of Call Center Spanish jobs in Decatur, GA are:
What are popular job titles related to Call Center Spanish jobs in Decatur, GA? For Call Center Spanish jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Call Center Spanish jobs in Decatur, GA look for? The top searched job categories for Call Center Spanish jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Call Center Spanish jobs? Cities near Decatur, GA with the most Call Center Spanish job openings:

Help Desk Analyst Bilingual - Spanish

Technotopia Solutions LLC

Conyers, GA • On-site

$20/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

GA DDS Level 1 Help Desk Analyst (803954)
Client: State of Georgia
Start Date: 06/22/2026
End Date: 06/30/2027
No New Submittals After: 06/08/2026
Worksite Address: 2206 East View Parkway Conyers, GA 30013
Agency Interview Type: In Person Only
Work Arrangement: Onsite
Max pay Rate: $20/hr on W2 No benefits
Short Description:
Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Complete Description:
LOCAL CANDIDATES
*This position is located at DDS Headquarters in Conyers, Georgia*
*Bilingual, Spanish required*
*MUST have IT Help Desk Call Center exp*
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
Oversee the daily performance of computer systems and applications.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
2+ years' experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
Knowledge of Apple iOS
This position is located at DDS Headquarters in Conyers, Georgia.