Online Academic Coach Jobs (NOW HIRING)

Location : St. Davids
Job Type: Full-Time
Job Number: 1165
Department: Academic Resource Center
Opening Date: 08/19/2026
Join our vibrant community of dedicated faculty and staff who work to create a transformative educational experience rooted in faith, reason, and justice.
Eastern University is a nationally-recognized Christian university enrolling approximately 9,000 students in a wide array of undergraduate, graduate, professional, and seminary programs. The university's main campus is located in St. Davids, PA, with many programs also offered online. Eastern's core values of Faith, Reason, and Justice are woven into all of its educational offerings. Through dynamic programs, a vibrant campus community, and meaningful service learning opportunities, Eastern University is committed to providing students with transformative, accessible, and affordable education.
Position Description
The Academic Coach and Assistant Coordinator for Tutoring, reporting to the Assistant Director of Coaching and Opportunity Programs in the Academic Resource Center (ARC), oversees Eastern's peer tutoring program, provides academic coaching to students Flex Undergraduate students enrolled in the Parent Pathways program, and assists with other academic support services with an emphasis on students in the Act 101, EQUIP. This position is hybrid and will require some evening hours.
Position Responsibilities
Assistant Coordinator for Tutoring Position Responsibilities:

1. Ongoing recruitment, selection, training, and supervision of peer tutors for the undergraduate peer tutoring program during the academic year
2. Implementation and ongoing monitoring of WCOnline for peer tutoring appointments between tutors and traditional undergraduate students
3. Arranges tutoring for summer FastPass and other online summer courses. Is responsible for the recruitment, hiring, training, and supervision of peer tutors, and for pairing of tutors with students
4. Serves as a member of the EQUIP and Act101 staff teams, helping with training, program development, and student support
5. Provides professional recommendations regarding appropriate reading and study skill accommodations and modifications of course materials and resources for students who learn differently
6. Presents Warner Library and ACT 101 Workshops on various reading and study skill topics
7. Oversees and monitors the use of NetTutor for undergraduate, graduate, and flex students
8. Completes monthly invoice procurements for NetTutor

Academic Coach Position Responsibilities:

1. Provides online academic coaching to students who enroll for services with study skills, time/self-management, test-taking, reading strategies, etc.
2. As requested, develops and presents online workshops focused on study skills, time management, "negotiating the system" (e.g., registration, financial aid), etc.
3. Maintains case documentation and prepares weekly records of contacts and other summary reports as requested.
4. Assists students with navigating University systems such as financial aid and registration.
5. Assists academically under-prepared or underperforming students in creating and following programs for improvement.
6. Maintains competencies with web-based training and attendance at seminars.
7. Other duties as assigned by the e Assistant Director of Coaching and Opportunity Programs.

Other Responsibilities:

1. Attends ARC staff meetings as requested
2. Attends professional development activities relating to peer tutoring, testing, and the Act 101 program upon request
3. Remains knowledgeable about best practices in the field and implements changes to facilities and procedures when necessary to meet best practice standards
4. Prepares weekly, monthly, and annual reports as requested
5. Embodies values of caring and compassion, justice and integrity, competence and affirmation
6. Seeks to treat each member of the campus community with fairness, dignity, and respect, seeking a spirit of unity and harmony as we join together to achieve our common mission

Status: Full-time, staff, salaried, exempt, 40 hours per week, 52 weeks per year.
Qualifications

• A Bachelor's degree in education or related field is required.
• Experience in higher education, teaching experience, and direct tutoring experience are preferred.
• Excellent written and oral communication skills are required. Sensitivity to the needs of developmental students, first-generation college students, and students with physical and learning disabilities is essential.
• Must be able to work the duration of the summer EQUIP program.
• Must be able to work some weekend and evening hours for the academic year and during the summer Equip program.
• Alignment with the Christian faith-based mission of the University is essential.

About Eastern University
Eastern University is a Christian university of the arts and sciences that integrates faith, reason and justice for students in its undergraduate, graduate, seminary, urban, professional and international programs. Applicants should have a Christian commitment compatible with its mission and be willing to support the mission and vision of the university. The university complies with federal and state guidelines of nondiscrimination in employment; members of protected classes encouraged to apply.
Background Checks
Standard University employees are required to complete the background clearance process. Employment is contingent upon the successful results of an employment background screening. The employment background screening may include but is not limited to your consumer credit history (for positions that work with the university finances or alumni funds only), verification of education and professional credentials, criminal history, driving history, residency, immigration status, performance, references, and other qualities pertinent to your qualifications for the following position.
Youth Clearances are required for positions with direct contact with children and essential personnel positions. Employees working with or around minor age children are required to complete the youth clearance process which includes the following four child protection clearances:
1) Affidavit;
2) FBI Criminal Record Check;
3) Pennsylvania Department of Human Services Child Abuse History Clearance and;
4) Pennsylvania State Police Criminal Record Check.
In accordance with state laws, Act 73 of 2007, Act 153 of 2014, Act 168 (relating to the Child Protective Services Law), school employees of Eastern University who will have "direct contact with children" must complete the background check process prior to employment. Results must be submitted within ten days of receipt.
Description Disclaimer
This description is intended to describe the general level and nature of work performed by the person/people assigned to this position. It is not to be construed as an exhaustive list of duties and responsibilities of the person/people so assigned.
For all positions: Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Statement of Non-Discrimination
Eastern University is committed to the principles of equal opportunity as defined under federal and state law, and does not discriminate unlawfully on the basis of race, gender, sexual orientation, color, creed, disability, national/ethnic origin, age, disabled veteran/Vietnam-era, Genetic Information and Nondiscrimination Act (GINA), or veteran status in its admission policy, program, or activities, educational policies, scholarship and loan programs, athletic and other University-administered programs, or employment practices and programs.
We offer a complete benefits package to full-time faculty and staff including healthcare coverage, retirement plan contributions, flexible spending and health savings accounts, life insurance, long-term and short-term disability, tuition remission and tuition exchange participation as well as an extensive holiday, summer hours and paid time off leave schedule.
Part-time Regular staff who are scheduled 30-36 hours per week over the course of a year, receive a full benefit package based on their part-time scheduled hours. Healthcare coverage is based on the ACA medical coverage guidelines. Affiliate faculty receive a benefit package as outlined with their covenant. Adjunct faculty may be eligible for medical coverage under the ACA after an annual one year lookback review.
Part-time staff who are scheduled to work less than 30 hours per week schedule are eligible for employer contribution towards the retirement plan after one year of employment. Eligibility rules apply. Adjunct faculty may make employee deferral contributions towards the retirement plan.
Part-Time Graduate Assistant Coaches are eligible for participation in the Tuition Remission Coaches Program.
Temporary, Contractors and Seasonal Employees: Individuals in this status are scheduled on an as-needed-basis and are not eligible for participation in the University's benefits programs.
Detailed information regarding our benefits program and eligibility is provided once hired or you can contact Human Resources with any questions.