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One Touch Direct Jobs (NOW HIRING)

RF Mortgage

Guest Service Associate

Chicago, IL

$48K/yr

One Touch Resolution: Embrace and foster a culture of one touch resolution for all customer needs ... Ad-hoc reporting, research, and projects as directed by management. Ideal Candidate: The ideal ...

Centr

Director of Customer Support

Norco, CA · On-site

Role Overview We are hiring a Director of Customer Support to build a modern, high-leverage, omni ... Drive ticket deflection and one-touch resolution without degrading experience * Own integration ...

Prime Healthcare

Corporate Payroll Manager

Ontario, CA · On-site

$93.60K - $121.43K/yr

It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... A minimum of 2 years experience in Payroll; 10 Key by touch, direct data entry experience, general ...

Prime Healthcare

Payroll Coordinator

Ontario, CA

$25 - $34.91/hr

It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty ... A minimum of 2 years experience in Payroll. * 10 Key by touch, direct data entry experience.

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How much do one touch direct jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for one touch direct in the United States is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.04 per hour, depending on experience, location, and employer.

What is a One Touch Direct job?

A One Touch Direct job typically involves working in customer service, sales, or support roles for various clients. Employees are responsible for handling inbound and outbound calls, assisting customers, and promoting products or services. The company provides training and opportunities for career growth, making it a good starting point for those interested in sales and customer relations.

What are the key skills and qualifications needed to thrive in the One Touch Direct position, and why are they important?

To thrive at One Touch Direct, candidates typically need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, phone systems, and data entry tools is commonly required for daily operations. Active listening, patience, and a results-driven attitude are highly valued to excel in customer interactions. These skills ensure an efficient, positive customer experience and help the company achieve its sales and service goals.

What does a typical day look like for someone employed at One Touch Direct?

A typical day at One Touch Direct involves handling inbound or outbound calls, assisting customers with inquiries, and providing tailored product or service information based on their needs. Representatives often work as part of a supportive team, attend regular team meetings, and receive on-the-job training to stay updated on campaigns or product changes. You may also be responsible for updating customer records, troubleshooting issues, and ensuring each interaction meets quality and compliance standards. The work environment is fast-paced and goal-oriented, providing plenty of opportunities to develop professional skills and advance within the company.
More about One Touch Direct jobs
What cities are hiring for One Touch Direct jobs? Cities with the most One Touch Direct job openings:
What states have the most One Touch Direct jobs? States with the most job openings for One Touch Direct jobs include:
What job categories do people searching One Touch Direct jobs look for? The top searched job categories for One Touch Direct jobs are:
One Touch Direct jobs near you
Infographic showing various One Touch Direct job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,282 per year, or $26.1 per hour.
Retail Supervisor - Boardman

Retail Supervisor - Boardman

Youngstown Area Goodwill Industries

Youngstown, OH

Other

Posted 7 days ago

Job description

Retail Supervisor

The Retail Supervisor is responsible for leading day-to-day retail store operations under the direction of the Store Manager and the Assistant Store Manager. This role provides direct supervision to frontline staff, ensures excellent customer service, maintains operational standards, and supports efficient merchandise flow using 1-Touch principles.

The Retail Supervisor acts as the on-duty leader during assigned shifts and in the absence of store management, ensuring safety, compliance, staff engagement, and speed-to-floor execution.

The following duties are considered essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions.

Leadership & Supervision
  • Supervise and direct assigned retail staff, including Customer Service Representatives, Sorters, Donation Center Attendants, and Retail Producers.
  • Provide clear direction, coaching, and support to ensure performance expectations are met.
  • Assist with onboarding, training reinforcement, and mentoring of new employees.
  • Lead by example to promote teamwork, accountability, and professionalism.
Retail Operations & Customer Service
  • Ensure a positive customer experience through active floor supervision and issue resolution.
  • Support point-of-sale operations and cash handling procedures as needed.
  • Maintain store appearance, merchandising standards, and cleanliness.
  • Monitor staffing coverage to ensure smooth daily operations.
DGR, 1-Touch & Merchandise Flow
  • Reinforce DGR optimization and 1-Touch practices among staff.
  • Monitor merchandise flow from donation intake through processing to sales floor.
  • Identify and address bottle necks impacting speed-to-floor.
  • Support pricing, staging, and replenishment priorities.
Safety, Security & Compliance
  • Ensure compliance with all safety, security, and loss prevention procedures.
  • Monitor store activity to deter internal and external shrink.
  • Follow and enforce cash handling and banking procedures when assigned.
  • Report incidents, injuries, and safety concerns promptly.
Administrative & Operational Support
  • Complete assigned paperwork and operational reports accurately.
  • Communicate operational issues and staffing concerns to store management.
  • Assist with opening and closing procedures as assigned.

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