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On Call Mainframe Production Support Jobs (NOW HIRING)

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Production Support Engineer(Linux)

Westlake, TX

$40.25 - $52.50/hr

... in Production support and on call handling 24/7 applications and Infrastructure. * Hands on ... Hands on experience in support mainframe application and technologies * Must have: * Experience in ...

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On Call Mainframe Production Support information

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How much do on call mainframe production support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for on call mainframe production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What is an on call mainframe production support role?

On Call Mainframe Production Support roles involve monitoring, maintaining, and troubleshooting mainframe computer systems, often outside regular business hours. These professionals respond to incidents, resolve system errors, and ensure the availability and reliability of critical applications running on mainframes. They may also perform routine maintenance, apply patches, and coordinate with other IT teams to minimize downtime. The 'on call' aspect means they are available to address urgent issues as they arise, ensuring business continuity.

What are the key skills and qualifications needed to thrive as an on call mainframe production support specialist?

To excel as an On Call Mainframe Production Support specialist, you need expertise in mainframe systems (such as IBM z/OS), JCL, COBOL, and problem-solving abilities, typically backed by a degree in computer science or related field. Familiarity with monitoring tools (like IBM OMEGAMON), ticketing systems (such as ServiceNow), and knowledge of mainframe utilities are essential. Strong analytical thinking, effective communication, and the ability to remain calm under pressure set outstanding professionals apart. These skills ensure rapid issue resolution, system stability, and minimal downtime for critical business operations.

What are some common challenges faced in an on call mainframe production support role, and how can they be managed effectively?

On Call Mainframe Production Support professionals often encounter challenges such as troubleshooting complex system outages, responding to incidents outside regular business hours, and balancing multiple high-priority issues simultaneously. Effective communication with other IT teams and a strong understanding of mainframe environments are crucial to resolving issues quickly. Proactively documenting solutions and maintaining updated support procedures can help reduce stress and improve response times during critical incidents.
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On Call Mainframe Production Support jobs near you
Infographic showing various On Call Mainframe Production Support job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Temporary. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $108,861 per year, or $52.3 per hour.

Mainframe Sr Engineer at Indianapolis, IN/Plano, TX/Portsmouth, NH/Boston MA/Seattle, WA (Onsite)

VeridianTech

Plano, TX • On-site

$47 - $60.50/hr

Other

Re-posted 8 days ago

Job description

Role : Mainframe Sr Engineer

Location : Indianapolis, IN/Plano, TX/Portsmouth, NH/Boston MA/Seattle, WA (Onsite)

Duration:: Full time

Job Requirements

  • Mainframe Application Developer with Strong experience in IBM mainframes, Cobol, IMS DB, DB2, JCL,
  • MQ series & Xpeditor, minimum with 4-5 years of experience, No production support profiles.
  • Design, Code, test and maintain applications
  • Assist Quality Assurance teams in testing applications
  • Peer review code and technical documents for other team members
  • Participate in On-call rotation to resolve applications failures
  • Assist in research and issue resolution for processing of business data
  • Monitor and trouble-shoot system performance, resolve issues (on-call issues, performance issues, etc.) and coordinate with respective support teams to resolve software and hardware issues.

Roles & Responsibilities

  • Self-starter with exceptional initiative. Willing to go after work to stretch skill breadth/depth and support team. Goes after (pulls) opportunities rather than sitting back waiting for push.
  • Strong testing experience (unit, integration, contract)
  • Strong communication skills. Willing to ask questions; offer recommendations; participate/lead in virtual environment
  • Demonstrated quick learner
  • Should have good working knowledge of Spring Boot and Git

Generic Managerial Skills, If any

  • Mainframe Application Developer with Strong experience in IBM mainframes, Cobol, IMS DB, DB2, JCL,
  • MQ series & Xpeditor, minimum with 4-5 years of experience, No production support profiles.
  • Design, Code, test and maintain applications
  • Assist Quality Assurance teams in testing applications
  • Peer review code and technical documents for other team members
  • Participate in On-call rotation to resolve applications failures
  • Assist in research and issue resolution for processing of business data
  • Monitor and trouble-shoot system performance, resolve issues (on-call issues, performance issues, etc.) and coordinate with respective support teams to resolve software and hardware issues.

Apply