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On Call Mainframe Production Support Jobs (NOW HIRING)

Georgia IT, Inc.

Mainframe

Richardson, TX · On-site

$44.50 - $57.25/hr

The role involves mainframe operations and production support. Responsibilities : • Mainframe Operations • Production Support Qualifications : Required : • Mainframe Operations • Production ...

Georgia IT, Inc.

Mainframe

Richardson, TX · On-site

$44.50 - $57.25/hr

The role involves Mainframe Operations and Production Support responsibilities. Responsibilities : • Mainframe Operations • Production Support Qualifications : Required : • Mainframe Operations ...

Prophecy Technologies

Mainframe Developer

Atlanta, GA · On-site

$47 - $60.50/hr

Participate in production support and incident resolution activities. * Ensure compliance with ... Mainframe debugging and performance tuning * Production support and incident management * Strong ...

Calance US

Mainframe Developer $66.50

Torrance, CA

$66.65/hr

IBM mainframe COBOL, CICS, MQ, DB2, JCL * On-call support nightly batch production support REQUIRED EXPERIENCE/SKILLS: * * Must have a stable work history * * * 5+ years recent/current experience as ...

Lumen Solutions Group Inc.

Mainframe Developer

$50.25 - $64.50/hr

... an on-call rotation to provide production support. Qualifications : Required : • Mainframe, MVS COBOL, JCL • IDMS/Network, CA-ADS • Strong written and verbal communication skills • ...

Judge Group, Inc.

Mainframe Developer

Salt Lake City, UT · On-site

$105K - $115K/yr

Mainframe Developer Location: Salt Lake City, UT Employment Type: Contract-to-Hire (6+ Months ... Provide on-call production support for mission-critical applications when required. Minimum ...

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How much do on call mainframe production support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for on call mainframe production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What is an on call mainframe production support role?

On Call Mainframe Production Support roles involve monitoring, maintaining, and troubleshooting mainframe computer systems, often outside regular business hours. These professionals respond to incidents, resolve system errors, and ensure the availability and reliability of critical applications running on mainframes. They may also perform routine maintenance, apply patches, and coordinate with other IT teams to minimize downtime. The 'on call' aspect means they are available to address urgent issues as they arise, ensuring business continuity.

What are the key skills and qualifications needed to thrive as an on call mainframe production support specialist?

To excel as an On Call Mainframe Production Support specialist, you need expertise in mainframe systems (such as IBM z/OS), JCL, COBOL, and problem-solving abilities, typically backed by a degree in computer science or related field. Familiarity with monitoring tools (like IBM OMEGAMON), ticketing systems (such as ServiceNow), and knowledge of mainframe utilities are essential. Strong analytical thinking, effective communication, and the ability to remain calm under pressure set outstanding professionals apart. These skills ensure rapid issue resolution, system stability, and minimal downtime for critical business operations.

What are some common challenges faced in an on call mainframe production support role, and how can they be managed effectively?

On Call Mainframe Production Support professionals often encounter challenges such as troubleshooting complex system outages, responding to incidents outside regular business hours, and balancing multiple high-priority issues simultaneously. Effective communication with other IT teams and a strong understanding of mainframe environments are crucial to resolving issues quickly. Proactively documenting solutions and maintaining updated support procedures can help reduce stress and improve response times during critical incidents.
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On Call Mainframe Production Support jobs near you
Infographic showing various On Call Mainframe Production Support job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Temporary. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $108,861 per year, or $52.3 per hour.

Technology Support III - Mainframe production support / DB2, MVS

JPMorgan Chase & Co

Houston, TX • On-site

$46.75 - $60.25/hr

Full-time

Medical, Retirement

This job post has expired 4 days ago. Applications are no longer accepted.

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

77th of 174 rated banks

Job description

Propel operational success with your expertise in technology support and a commitment to continuous improvement. 

As a Technology Support III team member in COMMERCIAL & INVESTMENT BANK - POST TRADE, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

  • Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
  • Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
  • Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
  • Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

  • Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
  • Experience with an IBM zSeries Mainframe environment.
  • Knowledge of z/OS, JCL, TSO/ISPF
  • Proficient usage and knowledge of DB2/Adabas and VSAM  & utilities
  • Knowledge of CONTROLM/CA7/Autosys scheduling and batch delivery
  • Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
  • Experience in observability and monitoring tools and techniques
  • Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
  • Basic knowledge of application development and its lifecycle

  • Incident management from triage to root cause resolution.

Preferred qualifications, capabilities, and skills

  • Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organizations that use these services
  • Previous exposure to application support
  • DYL280/SAS/EZYTRIEVE
  • Unix/Linux/Windows Distributed Application Support
  • AWS cloud experience
  • Experience managing projects and migrations 


 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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