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Cloud Support Analyst Jobs (NOW HIRING)

Vultus Inc

Cloud Support Engineer

Colorado Springs, CO · Hybrid

$55 - $73.50/hr

Cloud Support Engineer Location Hyderabad, India (Hybrid) Experience 2-5 Years Employment Type ... The candidate should possess strong analytical and communication skills and be comfortable working ...

Cloud at Work

Cloud Support Engineer

$80K - $95K/yr

About this Position The Cloud Support Engineer provides advanced remote technical support for Cloud ... Problem Solver - Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge.

Innovative Solutions

IT Support Analyst

Rochester, NY · On-site

$65K - $65K/yr

As an IT Support Analyst, you'll be the front line of technical support - helping customers resolve ... Build foundational AWS troubleshooting skills, assisting with cloud support tickets as your ...

Innovative Solutions

IT Support Analyst

Rochester, NY

$65K - $65K/yr

As an IT Support Analyst, you'll be the front line of technical support -- helping customers ... Build foundational AWS troubleshooting skills, assisting with cloud support tickets as your ...

Piper Companies

Cloud Support Technician

Bellevue, WA · On-site

$125K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Redmond, WA, as a Cloud ... cause analysis. • Drive recovery efforts with feature teams. • Troubleshoot and resolve ...

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis ...

Crusoe

Cloud Support Engineer

New York, NY · On-site

$61 - $81.50/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis ...

Piper Companies

Cloud Support Technician

Reston, VA · On-site

$125K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support ... cause analysis. • Drive recovery efforts with feature teams. • Troubleshoot and resolve ...

Crusoe

Cloud Support Engineer

Dallas, TX · On-site

$55.25 - $73.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis ...

Crusoe

Cloud Support Engineer

Bellevue, WA · On-site

$63 - $84/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis ...

Crusoe

Cloud Support Engineer

San Francisco, CA · On-site

$65.75 - $87.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis ...

Crusoe

Cloud Support Engineer

Sunnyvale, CA · On-site

$65.50 - $87.50/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis ...

Crusoe

Cloud Support Engineer

Sunnyvale, CA · On-site

$65.50 - $87.50/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis ...

Crusoe

Cloud Support Engineer

Denver, CO · On-site

$57.50 - $76.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis ...

Crusoe

Cloud Support Engineer

Dallas, TX · On-site

$55.25 - $73.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis ...

AgreeYa Solutions

L2 Cloud Support Engineer

Phoenix, AZ · On-site

$55.25 - $74/hr

L2 Cloud Support Engineer Job Location: Phoenix AZ | Onsite 5 days a week Shift time :: 6 AM to 3 ... Perform root cause analysis (RCA) and implement corrective/preventive actions. * Participate in ...

Crusoe

Cloud Support Engineer

Seattle, WA · On-site

$63.50 - $84.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis ...

Crusoe

Cloud Support Engineer

New York, NY · On-site

$61 - $81.50/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis ...

Crusoe

Cloud Support Engineer

San Francisco, CA · On-site

$65.75 - $87.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to ... Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis ...

BNY

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

Cloud Support Engineer At BNY, our culture allows us to run our company better and enables ... Experience with Azure security alerts, audit log review, log analytics, alert triage, and incident ...

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All JobsCloud Support Analyst Jobs

Cloud Support Analyst information

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How much do cloud support analyst jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for cloud support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

Is cloud support a stressful job?

Cloud Support Analysts often handle technical issues related to cloud infrastructure, which can involve tight deadlines and high-pressure situations, especially during system outages or critical incidents. The role requires strong problem-solving skills, attention to detail, and the ability to manage multiple tasks, which can contribute to stress levels. However, workload and stress vary depending on the organization, team size, and individual experience.

What is the difference between Cloud Support Analyst vs Cloud Support Engineer?

AspectCloud Support AnalystCloud Support Engineer
CertificationsCompTIA Cloud+, AWS Certified Cloud Practitioner, Microsoft Azure FundamentalsSame as Cloud Support Analyst, often with advanced certifications like AWS Solutions Architect or Azure Solutions Architect
Work EnvironmentCustomer support, troubleshooting, and issue resolution in cloud environmentsDesign, implement, and optimize cloud solutions, often involving more technical configuration
Employer & Industry UsageCloud service providers, IT support firms, enterprise IT departmentsCloud service providers, cloud consulting firms, large enterprises

While both roles involve working with cloud technologies and require similar certifications, the Cloud Support Analyst primarily focuses on troubleshooting and customer support, whereas the Cloud Support Engineer is more involved in technical implementation and system design. The roles often overlap but differ in technical depth and responsibilities.

Is cloud an entry level job?

A Cloud Support Analyst role can be entry level, especially for candidates with basic knowledge of cloud platforms like AWS or Azure and some technical skills. However, many positions require relevant certifications, such as AWS Certified Cloud Practitioner, and some experience with networking, scripting, or system administration. Entry-level roles often focus on supporting cloud infrastructure and troubleshooting issues under supervision.

What does a cloud support analyst do?

A cloud support analyst provides technical assistance for cloud computing services, troubleshooting issues related to cloud infrastructure, applications, and platforms. They often work with tools like AWS, Azure, or Google Cloud, and require knowledge of networking, security, and scripting to resolve client problems efficiently.

What are some common challenges faced by Cloud Support Analysts, and how can they effectively manage them?

Cloud Support Analysts often encounter challenges such as troubleshooting complex, multi-layered cloud infrastructure issues and managing multiple customer inquiries simultaneously. Staying up-to-date with rapidly evolving cloud technologies is also essential, as platforms and services frequently update. Effective time management, strong communication skills for collaborating with both technical teams and customers, and a proactive approach to continuous learning are key strategies for success. Regularly participating in training sessions and leveraging internal knowledge bases can also help analysts stay ahead.

What are the key skills and qualifications needed to thrive as a Cloud Support Analyst, and why are they important?

To thrive as a Cloud Support Analyst, you need a solid understanding of cloud computing concepts, networking, troubleshooting, and a relevant degree or technical certifications such as AWS Certified Solutions Architect or Microsoft Azure Fundamentals. Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud), ticketing systems, and monitoring tools is crucial. Strong problem-solving, communication, and customer service skills help you resolve issues efficiently and support clients effectively. These skills ensure reliable cloud service delivery, customer satisfaction, and the ability to address technical challenges in dynamic environments.

Is cloud support in demand?

Cloud support analysts are in high demand due to the increasing adoption of cloud computing across industries. Employers seek professionals skilled in cloud platforms like AWS, Azure, or Google Cloud, often requiring certifications and knowledge of troubleshooting, networking, and security. The role offers strong job growth prospects as organizations continue migrating to cloud environments.
More about Cloud Support Analyst jobs
What states have the most Cloud Support Analyst jobs? States with the most job openings for Cloud Support Analyst jobs include:
What job categories do people searching Cloud Support Analyst jobs look for? The top searched job categories for Cloud Support Analyst jobs are:
Cloud Support Analyst jobs near you
Infographic showing various Cloud Support Analyst job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
Cloud Support Engineer

Cloud Support Engineer

Vultus Inc

Colorado Springs, CO • Hybrid

$55 - $73.50/hr

Full-time

Medical, PTO

Posted 18 days ago

Job description

Cloud Support Engineer

Location

Hyderabad, India (Hybrid)

Experience

2–5 Years

Employment Type

Full-Time

Job Summary

We are seeking a skilled Cloud Support Engineer to join our growing technology team. The ideal candidate will have hands-on experience supporting cloud infrastructure, troubleshooting production issues, monitoring applications, and ensuring high availability of cloud-based services. The candidate should possess strong analytical and communication skills and be comfortable working in a fast-paced environment.

Key Responsibilities
  • Monitor cloud infrastructure and applications to ensure optimal performance.
  • Troubleshoot and resolve production incidents within defined SLAs.
  • Manage cloud resources on AWS, Azure, or Google Cloud Platform.
  • Support deployment and release activities.
  • Investigate application logs and identify root causes of issues.
  • Collaborate with development, DevOps, and QA teams to resolve technical problems.
  • Perform system health checks and infrastructure maintenance.
  • Create and maintain technical documentation, SOPs, and knowledge base articles.
  • Participate in on-call support rotations when required.
  • Recommend improvements to enhance system reliability and performance.
Required Skills
  • Experience with AWS, Azure, or GCP.
  • Knowledge of Linux and Windows server administration.
  • Familiarity with networking concepts (DNS, TCP/IP, VPN, Load Balancers).
  • Experience with monitoring tools such as CloudWatch, Grafana, Prometheus, or Datadog.
  • Basic scripting knowledge in Bash, PowerShell, or Python.
  • Understanding of CI/CD pipelines.
  • Experience with ticketing tools like Jira or ServiceNow.
  • Strong troubleshooting and analytical skills.
  • Excellent verbal and written communication skills.
Preferred Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Cloud certifications (AWS Certified Cloud Practitioner, Azure Administrator, or GCP Associate Cloud Engineer) are a plus.
  • Experience with Docker and Kubernetes is preferred.
Benefits
  • Competitive salary package
  • Health insurance
  • Paid time off
  • Flexible work environment
  • Learning and certification reimbursement
  • Career growth opportunities
  • Employee wellness programs
Preferred Candidate
  • Experience: 2–5 Years
  • Education: Bachelor's Degree
  • Notice Period: Immediate to 30 Days
  • Work Authorization: Eligible to work in India