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Cloud Support Analyst Jobs (NOW HIRING)

Resource 1

Cloud Engineer

Chicago, IL · On-site

$57.50 - $76.75/hr

Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues ... Interact with clients, provide cloud support, and make recommendations based on client needs

ECS

Senior Cloud Engineer

Fort George G Meade, MD · On-site

$180K - $200K/yr

Everforth ECS is seeking an experienced Senior Cloud Engineer to support a customer at Fort Meade ... The ideal candidate excels in analytical thinking, problem-solving, collaboration, time management ...

Sentinel

Support Analyst

Downers Grove, IL · On-site +1

$70K - $100K/yr

Responsibilities The Sentinel Support Analyst will be responsible for supporting, administering ... to cloud and managed services; all of which include our staffing solutions for our clients. Since ...

Sentinel

Support Analyst

Downers Grove, IL · On-site +1

$70K - $100K/yr

Responsibilities The Sentinel Support Analyst will be responsible for supporting, administering ... to cloud and managed services; all of which include our staffing solutions for our clients. Since ...

Sentinel

Support Analyst

Downers Grove, IL · On-site +1

$70K - $100K/yr

The Sentinel Support Analyst will be responsible for supporting, administering, troubleshooting ... to cloud and managed services; all of which include our staffing solutions for our clients. Since ...

CYNET SYSTEMS

System Support Analyst

Indianapolis, IN · On-site

$41/hr

As a System Support Analyst within the Magnol. * Ai team, candidates will be responsible for ... Experience in cloud resource provisioning and configuration in multi-cloud environments (AWS, Azure ...

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Cloud Support Analyst information

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How much do cloud support analyst jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for cloud support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

Is cloud support a stressful job?

Cloud Support Analysts often handle technical issues related to cloud infrastructure, which can involve tight deadlines and high-pressure situations, especially during system outages or critical incidents. The role requires strong problem-solving skills, attention to detail, and the ability to manage multiple tasks, which can contribute to stress levels. However, workload and stress vary depending on the organization, team size, and individual experience.

What is the difference between Cloud Support Analyst vs Cloud Support Engineer?

AspectCloud Support AnalystCloud Support Engineer
CertificationsCompTIA Cloud+, AWS Certified Cloud Practitioner, Microsoft Azure FundamentalsSame as Cloud Support Analyst, often with advanced certifications like AWS Solutions Architect or Azure Solutions Architect
Work EnvironmentCustomer support, troubleshooting, and issue resolution in cloud environmentsDesign, implement, and optimize cloud solutions, often involving more technical configuration
Employer & Industry UsageCloud service providers, IT support firms, enterprise IT departmentsCloud service providers, cloud consulting firms, large enterprises

While both roles involve working with cloud technologies and require similar certifications, the Cloud Support Analyst primarily focuses on troubleshooting and customer support, whereas the Cloud Support Engineer is more involved in technical implementation and system design. The roles often overlap but differ in technical depth and responsibilities.

Is cloud an entry level job?

A Cloud Support Analyst role can be entry level, especially for candidates with basic knowledge of cloud platforms like AWS or Azure and some technical skills. However, many positions require relevant certifications, such as AWS Certified Cloud Practitioner, and some experience with networking, scripting, or system administration. Entry-level roles often focus on supporting cloud infrastructure and troubleshooting issues under supervision.

What does a cloud support analyst do?

A cloud support analyst provides technical assistance for cloud computing services, troubleshooting issues related to cloud infrastructure, applications, and platforms. They often work with tools like AWS, Azure, or Google Cloud, and require knowledge of networking, security, and scripting to resolve client problems efficiently.

What are some common challenges faced by Cloud Support Analysts, and how can they effectively manage them?

Cloud Support Analysts often encounter challenges such as troubleshooting complex, multi-layered cloud infrastructure issues and managing multiple customer inquiries simultaneously. Staying up-to-date with rapidly evolving cloud technologies is also essential, as platforms and services frequently update. Effective time management, strong communication skills for collaborating with both technical teams and customers, and a proactive approach to continuous learning are key strategies for success. Regularly participating in training sessions and leveraging internal knowledge bases can also help analysts stay ahead.

What are the key skills and qualifications needed to thrive as a Cloud Support Analyst, and why are they important?

To thrive as a Cloud Support Analyst, you need a solid understanding of cloud computing concepts, networking, troubleshooting, and a relevant degree or technical certifications such as AWS Certified Solutions Architect or Microsoft Azure Fundamentals. Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud), ticketing systems, and monitoring tools is crucial. Strong problem-solving, communication, and customer service skills help you resolve issues efficiently and support clients effectively. These skills ensure reliable cloud service delivery, customer satisfaction, and the ability to address technical challenges in dynamic environments.

Is cloud support in demand?

Cloud support analysts are in high demand due to the increasing adoption of cloud computing across industries. Employers seek professionals skilled in cloud platforms like AWS, Azure, or Google Cloud, often requiring certifications and knowledge of troubleshooting, networking, and security. The role offers strong job growth prospects as organizations continue migrating to cloud environments.
More about Cloud Support Analyst jobs
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Cloud Support Analyst jobs near you
Infographic showing various Cloud Support Analyst job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% Hybrid, and 50% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
Cloud Engineer

Cloud Engineer

Resource 1

Chicago, IL • On-site

$57.50 - $76.75/hr

Other

Medical, Retirement

Re-posted 15 days ago

Job description

Resource 1 is seeking a Cloud Engineer for a 6-month hybrid contract position with our client in the Chicagoland area. Individual should have at least 5 years of cloud engineering experience. Should have work experience with Agile methodology.

Responsibilities:

  • Design, develop, and deploy modular cloud-based systems
  • Develop and maintain cloud solutions in accordance with best practices
  • Ensure efficient functioning of data storage and process functions in accordance with company security policies and best practices in cloud security
  • Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues
  • Regularly review existing systems and make recommendations for improvements
  • Interact with clients, provide cloud support, and make recommendations based on client needs
  • Collaborate with engineering and development teams to evaluate and identify optimal cloud solutions
  • Modify and improve existing systems
  • Educate teams on the implementation of new cloud technologies and initiatives

Qualifications:

  • 7+ years of overall IT experience
  • 5+ years of cloud engineering experience
  • Experience with Agile methodology
  • Troubleshooting and analytical skills

Medical insurance and a 401(k) plan is offered to all eligible W2 employees.

Apply