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On Call Mainframe Production Support Jobs (NOW HIRING)

Genesis10

Mainframe Production Support Analyst

Responsibilities : • Provide production support for critical mainframe applications in a 24x7 on-call support environment with off-hours rotation • Perform in-depth analysis of production ...

Capgemini

Mainframe Production Support

Chicago, IL · On-site

... production work is completed accurately. • Conducts scheduling and system monitoring tasks using appropriate tools. • Troubleshoots operational issues as 1st level support and notifies ...

TriOptus LLC

Mainframe Engineer

Chandler, AZ · On-site

$50 - $64.25/hr

Candidate must have Mainframe application support experience. * Client is seeking three identical ... Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub ...

Themesoft, Inc.

Mainframe Developer

Chandler, AZ · On-site

$48.25 - $62/hr

Mainframe Developer Chandler, AZ (preferred) | Des Moines, IA (secondary) 12+ Months Contract ... Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub ...

Theemesoft.inc

Mainframe Developer

Chandler, AZ · On-site

$50 - $64.25/hr

Mainframe Developer Chandler, AZ (preferred) | Des Moines, IA (secondary) 12+ Months Contract ... Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub ...

ConfigUSA

Mainframe Developer

Reading, PA · On-site

$47 - $60.50/hr

Mainframe Developer Skills: Mainframe DB2 - Application Development Experience Required: 8-10 · ... on-call production support for critical business applications.

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How much do on call mainframe production support jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for on call mainframe production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What are some common challenges faced in an On Call Mainframe Production Support role, and how can they be managed effectively?

On Call Mainframe Production Support professionals often encounter challenges such as troubleshooting complex system outages, responding to incidents outside regular business hours, and balancing multiple high-priority issues simultaneously. Effective communication with other IT teams and a strong understanding of mainframe environments are crucial to resolving issues quickly. Proactively documenting solutions and maintaining updated support procedures can help reduce stress and improve response times during critical incidents.

What are On Call Mainframe Production Support roles?

On Call Mainframe Production Support roles involve monitoring, maintaining, and troubleshooting mainframe computer systems, often outside regular business hours. These professionals respond to incidents, resolve system errors, and ensure the availability and reliability of critical applications running on mainframes. They may also perform routine maintenance, apply patches, and coordinate with other IT teams to minimize downtime. The 'on call' aspect means they are available to address urgent issues as they arise, ensuring business continuity.

What are the key skills and qualifications needed to thrive as an On Call Mainframe Production Support specialist, and why are they important?

To excel as an On Call Mainframe Production Support specialist, you need expertise in mainframe systems (such as IBM z/OS), JCL, COBOL, and problem-solving abilities, typically backed by a degree in computer science or related field. Familiarity with monitoring tools (like IBM OMEGAMON), ticketing systems (such as ServiceNow), and knowledge of mainframe utilities are essential. Strong analytical thinking, effective communication, and the ability to remain calm under pressure set outstanding professionals apart. These skills ensure rapid issue resolution, system stability, and minimal downtime for critical business operations.
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On Call Mainframe Production Support jobs near you
Infographic showing various On Call Mainframe Production Support job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 3% Temporary, and 3% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $108,861 per year, or $52.3 per hour.
Mainframe Production Support

Mainframe Production Support

Intellectt INC

Berkeley Heights, NJ • On-site

Contractor

Posted 8 days ago

Job description

Job Title: Mainframe Production Support

Location: Berkeley Heights, NJ

Duration: Long Term (around 3 years)

Interview Mode: InPerson Interview in NJ.

Job Summary:

We are seeking a skilled Mainframe Production Support Engineer to support critical enterprise applications in a 24/7 production environment. The ideal candidate will be responsible for monitoring, troubleshooting, and resolving production issues while ensuring system stability and SLA compliance.

Key Responsibilities:

· Monitor daily batch jobs and online systems using tools like Control-M and SDSF

· Troubleshoot and resolve production issues, abends, and job failures in a timely manner

· Perform root cause analysis and implement permanent fixes for recurring issues

· Provide L2/L3 support for mainframe applications

· Work closely with development, QA, and infrastructure teams for issue resolution

· Handle incident, problem, and change management through tools like ServiceNow or JIRA

· Support deployment activities and validate post-production releases

· Maintain documentation, runbooks, and standard operating procedures

· Participate in on-call rotation and provide off-hours support when required

Required Skills:

· Strong experience in COBOL, JCL, VSAM, DB2

· Hands-on experience with TSO/ISPF, SDSF

· Knowledge of job scheduling tools like Control-M / CA-7

· Experience in handling production support (L2/L3)

· Strong debugging and problem-solving skills

· Familiarity with incident management tools (ServiceNow, JIRA