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On Call Mainframe Production Support Jobs (NOW HIRING)

WorkNovas LLC

Mainframe Production Support

Bentonville, AR · On-site

$43 - $55.25/hr

Mainframe Production Support Location: Bentonville, AR - (Open for remote) Job Duties and Responsibilities: Analyze business and system requirements by conducting requirements gathering sessions with ...

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How much do on call mainframe production support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for on call mainframe production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What are some common challenges faced in an on call mainframe production support role, and how can they be managed effectively?

On Call Mainframe Production Support professionals often encounter challenges such as troubleshooting complex system outages, responding to incidents outside regular business hours, and balancing multiple high-priority issues simultaneously. Effective communication with other IT teams and a strong understanding of mainframe environments are crucial to resolving issues quickly. Proactively documenting solutions and maintaining updated support procedures can help reduce stress and improve response times during critical incidents.

What is an on call mainframe production support role?

On Call Mainframe Production Support roles involve monitoring, maintaining, and troubleshooting mainframe computer systems, often outside regular business hours. These professionals respond to incidents, resolve system errors, and ensure the availability and reliability of critical applications running on mainframes. They may also perform routine maintenance, apply patches, and coordinate with other IT teams to minimize downtime. The 'on call' aspect means they are available to address urgent issues as they arise, ensuring business continuity.

What are the key skills and qualifications needed to thrive as an on call mainframe production support specialist?

To excel as an On Call Mainframe Production Support specialist, you need expertise in mainframe systems (such as IBM z/OS), JCL, COBOL, and problem-solving abilities, typically backed by a degree in computer science or related field. Familiarity with monitoring tools (like IBM OMEGAMON), ticketing systems (such as ServiceNow), and knowledge of mainframe utilities are essential. Strong analytical thinking, effective communication, and the ability to remain calm under pressure set outstanding professionals apart. These skills ensure rapid issue resolution, system stability, and minimal downtime for critical business operations.
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On Call Mainframe Production Support jobs near you
Infographic showing various On Call Mainframe Production Support job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Temporary. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $108,861 per year, or $52.3 per hour.

Mainframe Production Support

Artech Information System LLC

Minneapolis, MN • On-site

$51.25 - $65.75/hr

Contractor

Re-posted 17 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Mainframe Production Support Lead
Location: Minneapolis MN
Duration: 18 Months
Looking for only W2 candidates


Required Qualifications:
7+ years of experience in Mainframe environment
Production Support Lead - skill set needed: Mainframe, COBOL, coding experience, JCL, CICS, but leading a group of folks that are on a rotating on-call schedule.

Additional Information

Thanks

Shobha Mishra 

If you are interested, Please call me at 973-507-7535 or email me pavithra.pATartechinfoDOTCOM

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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