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On Call Humana Customer Service Jobs (NOW HIRING)

Humana, Inc.

Inbound Contact Representative 2

$39K - $49K/yr

Strong customer service orientation * Strong attention to detail * Strong typing and computer ... Humana reserves the right to require associates to upgrade their internet service if necessary.Work ...

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Customer Service Receptionist/Scheduler/OnCall

Schererville, IN · On-site

$13.75 - $18/hr

... on call after business hours. Send resume through ZipRecruiter and/or you can fill out an ... National franchise delivering non-medical in home care services that allow people to maintain their ...

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On Call Humana Customer Service information

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$26

How much do on call humana customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for on call humana customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

Is Humana a good company to work for remotely?

Humana offers remote customer service roles, including On Call Humana Customer Service positions, with flexible schedules and training provided. Employees generally report positive work environments and support for remote work, though experiences can vary by individual. It is important to review specific job requirements and company policies for remote employees.

What is the difference between On Call Humana Customer Service vs Humana Customer Service Representative?

AspectOn Call Humana Customer ServiceHumana Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare knowledge beneficial
Work EnvironmentRemote or call center setting, handling inbound callsCall center or remote, assisting members via phone or chat
Job FocusResponding to member inquiries, resolving issues, providing informationAssisting members with plan details, billing, and coverage questions

Both roles require similar credentials and work in call center environments, focusing on member support. The main difference is that On Call Humana Customer Service often involves flexible, on-demand shifts, while Humana Customer Service Representatives typically have scheduled shifts with more routine responsibilities.

What are the common remote job titles at Humana?

Common remote job titles at Humana include Customer Service Representative, Member Service Associate, and Care Coordinator. These roles typically require strong communication skills, familiarity with healthcare systems, and the ability to work independently in a virtual environment.

How much does Humana pay work from home?

Humana customer service representatives working from home typically earn an hourly wage that ranges from $12 to $20, depending on experience and location. The role often offers additional benefits such as flexible schedules and training in customer service tools, with pay rates subject to change based on company policies and market conditions.

How hard is it to get hired at Humana?

Getting hired as an On Call Humana Customer Service representative typically involves completing an online application, passing a background check, and demonstrating good communication skills. The hiring process can vary in length but generally requires relevant customer service experience and the ability to work flexible hours. Competition may be moderate, depending on the position and location.
More about On Call Humana Customer Service jobs
What are the most commonly searched types of Humana Customer Service jobs? The most popular types of Humana Customer Service jobs are:
What job categories do people searching On Call Humana Customer Service jobs look for? The top searched job categories for On Call Humana Customer Service jobs are:
On Call Humana Customer Service jobs near you
Infographic showing various On Call Humana Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Customer Service Representative - ON CALL

Customer Service Representative - ON CALL

HeiTech Services

Charleston, SC • On-site

$14.75 - $19/hr

Full-time, Part-time

Re-posted 21 days ago

Job description

Description:

Join a mission-driven team supporting the United States Citizenship and Immigration Services (USCIS) Application Support Center (ASC) as an ON CALL - Customer Service Representative (Biometrics Fingerprinting Technician). In this customer-facing role, you will assist individuals through the immigration application process by collecting biometric information and providing exceptional service in a professional government environment.


No prior fingerprinting experience is required—paid training is provided. Candidates with backgrounds in customer

service, administrative support, retail, banking, healthcare, hospitality, or security are encouraged to apply.


This is not a regular Full Time or regular Part-Time position; it is a Casual On-Call position.

  • ON-CALL employees are expected to be available all five days, Monday through Friday from the hours of 7:45 am to 4:15 pm for substitute coverage as needed at the site.
  • All efforts are made to notify On-Call personnel in advance of the site on-call needs, however, occasionally employees are notified the night before or the day of need. Interested candidates must meet this availability.
  • In this position, hours are not guaranteed, and employees are on an “as needed” basis so a steady income stream cannot be guaranteed.
  • The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule.

Primary Responsibilities:

  • Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States.
  • Verify all who enter the ASC are approved applicants and visitors while ensuring they adhere to all facility processes and procedures to maintain operational efficiency.
  • Provide front-line customer service as representatives of HeiTech Services, our partner Amentum and on behalf of the United States Government.
  • This position must be able to work with the public, display a cheerful and inviting demeanor, manage the applicants with sensitivity and courtesy, and ensure the applicant is treated with respect as a customer of the USCIS ASC.
Requirements:

Skills and Abilities Required:

  • Must be able to obtain and maintain a government-issued suitability clearance.
  • Must be able to speak and write in English.
  • Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks
  • Ability to hold and grasp applicants’ hands to obtain quality fingerprints
  • Ability to work in a high-paced environment with the public
  • Ability to type and use basic computer skills
  • Successful completion of the biometrics training and certification within 60 days

Minimum Education and Experience Required:

  • High School Diploma or equivalent
  • Demonstrated experience in customer service

Desired Skills: Ability to speak a foreign language


Must be US Citizen and able to obtain a government clearance.


HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.


If you require a reasonable accommodation during the application process, please contact us at HR@HeiTechServices.com.


HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.