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On Call Humana Customer Service Jobs (NOW HIRING)

Humana

$100K - $138K/yr

Participating in on-call or escalation rotations for off-hours incident support Use your skills to ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

Humana

$100K - $138K/yr

Participating in on-call or escalation rotations for off-hours incident support Use your skills to ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

Humana

$93K - $128K/yr

Participating in on-call or escalation rotations for off-hours incident support Use your skills to ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...

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All JobsOn Call Humana Customer Service Jobs

On Call Humana Customer Service information

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$10

$18

$26

How much do on call humana customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for on call humana customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between On Call Humana Customer Service vs Humana Customer Service Representative?

AspectOn Call Humana Customer ServiceHumana Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare knowledge beneficial
Work EnvironmentRemote or call center setting, handling inbound callsCall center or remote, assisting members via phone or chat
Job FocusResponding to member inquiries, resolving issues, providing informationAssisting members with plan details, billing, and coverage questions

Both roles require similar credentials and work in call center environments, focusing on member support. The main difference is that On Call Humana Customer Service often involves flexible, on-demand shifts, while Humana Customer Service Representatives typically have scheduled shifts with more routine responsibilities.

More about On Call Humana Customer Service jobs
What are the most commonly searched types of Humana Customer Service jobs? The most popular types of Humana Customer Service jobs are:
What job categories do people searching On Call Humana Customer Service jobs look for? The top searched job categories for On Call Humana Customer Service jobs are:
On Call Humana Customer Service jobs near you
Infographic showing various On Call Humana Customer Service job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 45% Part Time, and 5% Contract. Highlights an 84% Physical, and 16% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
On Call Customer Service Representative

On Call Customer Service Representative

SBM Management Services LP

Bowling Green, OH

$16 - $17/hr

Part-time

Posted 8 days ago

SBM Management Services rating

5.7

Company rating: 5.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

166th of 209 rated facilities management

Job description

Title:On Call Customer Service RepresentativeJob Description:

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Perform janitorial duties

  • Perform all duties listed on the daily schedule

  • Operate motorized cleaning equipment

  • Maintain daily upkeep of assigned area

  • Report incidents and hazardous conditions to supervisor

  • Comply with safety rules, policies, and procedures

  • Perform work assignments in a team with other employees

  • Perform repetitive tasks

  • Maintain clean work area

  • Follow all protocols, company procedures, policies, and rules

  • Take direction and respond to supervision

  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner

  • Fill in during staff shortage

  • Support shift lead in completing punch-list items

  • Use proper personal protective equipment

  • Present a professional appearance and conduct

  • Understand customer service and satisfaction

  • Understand reporting systems, and of the environment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/ or Experience:No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver's license.Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities:

Bilingual a plus

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills.

Knowledge of cleaning methods and equipment and willing to share with team.

Knowledge of the upkeep and care of the cleaning equipment.

Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Supervisory Responsibilities

This position has no supervisory responsibilities.

  • Physical Demands & Work Environment

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation and Shift:

On call: Monday - Friday: 6:30 AM - 3:00 PM.

$16.00-$17.00 per hour

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

What SBM Management Services employees say

Pay

Benefits

Hours and flexibility

Workplace

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