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On Call Humana Customer Service Jobs (NOW HIRING)

After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...

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After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...

New

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Customer Service Receptionist/Scheduler/OnCall

Schererville, IN ยท On-site

$13.75 - $18/hr

... on call after business hours. Send resume through ZipRecruiter and/or you can fill out an ... National franchise delivering non-medical in home care services that allow people to maintain their ...

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On Call Humana Customer Service information

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$10

$18

$26

How much do on call humana customer service jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for on call humana customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between On Call Humana Customer Service vs Humana Customer Service Representative?

AspectOn Call Humana Customer ServiceHumana Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare knowledge beneficial
Work EnvironmentRemote or call center setting, handling inbound callsCall center or remote, assisting members via phone or chat
Job FocusResponding to member inquiries, resolving issues, providing informationAssisting members with plan details, billing, and coverage questions

Both roles require similar credentials and work in call center environments, focusing on member support. The main difference is that On Call Humana Customer Service often involves flexible, on-demand shifts, while Humana Customer Service Representatives typically have scheduled shifts with more routine responsibilities.

More about On Call Humana Customer Service jobs
What are the most commonly searched types of Humana Customer Service jobs? The most popular types of Humana Customer Service jobs are:
Infographic showing various On Call Humana Customer Service job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 45% Part Time, and 5% Contract. Highlights an 84% Physical, and 16% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Member Service Rep (Bilingual)

Member Service Rep (Bilingual)

Healthcare Support Staffing

Tampa, FL โ€ข On-site

$14 - $16/hr

Contractor

Posted 26 days ago


Job description

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

Job Description/Day to Day Duties:

Care Specialist for our call center to directly respond to questions, handle issues and provide guidance to both internal and external customers.ย 

Receive, document and resolve customer inquiries by using established best practicesย 

Build lasting relationships with Humana's customersย 

Educate customers, providers and employers about Humana's products and services over the telephoneย 

Comply with HIPPA and CMS regulationsย 

Schedule medical appointments and transportation for patients and/or care givers when neededย 

Qualifications

Minimum Education/Qualifications/Licensures:

High School Diploma/GED

Bilingual English/Spanish

Call center CSR experience (in the last 4 years)

MS applications knowledge

Additional Information

Length of Assignment: 09/28/2015-02/19/2016

Shift:ย  Must have the ability to work an 8 hr. shift between 8 am to 8 pm Monday through Sunday (Saturday OR Sunday), 5 days per week, with the flexibility to work overtime based on business needsย 

Start: September 28, 2015

Pay rate: $14-$16 / hour (based on experience)


Healthcare Support logo

About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

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