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On Call Dealer Management System Jobs (NOW HIRING)

This role becomes proficient in operating the Dealer Management System, (DMS) such as DataScan, which will be utilized in managing dealers. The Floorplan Account Representative also ensures the ...

This role becomes proficient in operating the Dealer Management System, (DMS) such as DataScan, which will be utilized in managing dealers. The Floorplan Account Representative also ensures the ...

This role becomes proficient in operating the Dealer Management System, (DMS) such as DataScan, which will be utilized in managing dealers. The Floorplan Account Representative also ensures the ...

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On Call Dealer Management System information

What is the difference between On Call Dealer Management System vs On Call Dealer Service Technician?

AspectOn Call Dealer Management SystemOn Call Dealer Service Technician
CredentialsTypically requires knowledge of dealership software and basic IT skillsRequires technical certifications, vehicle repair, and maintenance skills
Work EnvironmentOffice-based, using computer systems and softwareOn-site at dealerships or service centers, performing repairs and diagnostics
Industry UsageUsed by dealership management to oversee operationsUsed by technicians to perform vehicle repairs and maintenance
Search & Comparison IntentUnderstanding dealership software solutionsTechnical repair skills and service roles

The On Call Dealer Management System focuses on software solutions for dealership operations, while the On Call Dealer Service Technician involves hands-on vehicle repair. Both roles are essential in the automotive industry but serve different functions and require different skill sets.

More about On Call Dealer Management System jobs
What are the most commonly searched types of Dealer Management System jobs? The most popular types of Dealer Management System jobs are:
What job categories do people searching On Call Dealer Management System jobs look for? The top searched job categories for On Call Dealer Management System jobs are:
Infographic showing various On Call Dealer Management System job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

BERT OGDEN FIESTA NISSAN SERVICE ADVISOR EDINBURG

188468 - Fiesta Nissan Inc

Edinburg, TX โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


Job description

Description:
  • Answer Phone Calls, Emails and Drive Inโ€™s to address any customer concern with the highest level of response and attention
  • Return missed phone calls, emails, from customers
  • Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention
  • Accurately record issues and data into Dealer Management System. Attention to detail critical
  • Conduct Transactions w/ system; walk customer through correction and provide summary
  • Communicate estimated completion time, regular updates and follow through on each customer vehicle
  • Coordinate the detail of every vehicle prior to delivery
  • Coordinate the delivery time or pick up with each customer
  • Follow up with Customer on services provided; ensure they are satisfied with the work performed
  • Performs other duties as requested.
Requirements:
  • Ability to follow oral and written instructions with attention to detail
  • Willingness to learn new and innovative automotive technologies
  • Perform detailed daily record keeping and reporting
  • Effectively handle multiple priorities, organize workload, and meet deadlines
  • Work in a team-based environment and achieve common goal
  • Dealer Management System(s), Outlook, and MS Office
  • Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles

QUALIFICATIONS

  • Must have and maintain a valid driverโ€™s license and an acceptable and safe driving record.
  • Must be 21 years old or older.
  • Must pass a drug test screening.
  • Must pass a background screening check.

EMPLOYMENT BENEFITS INCLUDE:

  • Paid Vacation and Holidays
  • 401(K)
  • Vision Insurance
  • Dental Insurance
  • Medical Insurance
BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER