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On Call Case Manager Jobs in Rochester, NY (NOW HIRING)

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

This position supervises and supports program staff (Assistant Manager, Case Managers, Life Skills ... Schedule: Full Time 35 hours per week. On-Call RHY Supervisor rotation (for 1 week, every 6-7 weeks)

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

This position supervises and supports program staff (Assistant Manager, Case Managers, Life Skills ... Schedule: Full Time 35 hours per week. On-Call RHY Supervisor rotation (for 1 week, every 6-7 weeks)

Center for Youth Services

Program Manager

Rochester, NY · On-site

$29 - $32/hr

This position supervises and supports program staff (Assistant Manager, Case Managers, Life Skills ... Schedule: Full Time 35 hours per week. On-Call RHY Supervisor rotation (for 1 week, every 6-7 weeks)

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On Call Case Manager information

See Rochester, NY salary details

$13

$22

$32

How much do on call case manager jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for on call case manager in Rochester, NY is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an On Call Case Manager, and why are they important?

To thrive as an On Call Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree and case management certification. Familiarity with case management software, electronic health records, and crisis intervention tools is typically required. Excellent communication, problem-solving, and emotional resilience are crucial soft skills for effectively supporting clients in urgent or unpredictable situations. These skills ensure timely, appropriate interventions and continuity of care, especially during off-hours or crises.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, specialized skills, or experience in high-demand fields such as healthcare or legal case management. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Factors like location, industry, and level of responsibility influence compensation levels.

What is an On Call Case Manager?

An On Call Case Manager is a professional who provides support and coordination of care for clients during non-standard hours, such as evenings, weekends, or holidays. They respond to urgent situations, assess client needs, and coordinate services or resources as necessary. Their work ensures that clients receive timely assistance outside of regular business hours, maintaining continuity of care and crisis intervention when needed. This role is common in healthcare, social services, and mental health organizations.

What is the difference between On Call Case Manager vs Full-Time Case Manager?

AspectOn Call Case ManagerFull-Time Case Manager
Work ScheduleAs-needed, flexible hours, often on-call basisRegular, full-time hours, typically 40 hours/week
CertificationsRequired certifications (e.g., CCM, LCSW)Same certifications as on call, often with additional training
Work EnvironmentHospitals, clinics, community agencies, remote optionsOffice-based, community settings, hospitals
Job ResponsibilitiesResponds to urgent cases, provides support as neededOngoing case management, care planning, client follow-up

While both roles require similar certifications and work in healthcare or social services settings, an On Call Case Manager works on an as-needed basis, often responding to urgent situations, whereas a Full-Time Case Manager has a consistent schedule focused on ongoing client care and case management tasks.

How does the on-call case manager role typically interact with other team members and external partners during urgent situations?

On-call case managers often serve as the primary point of contact during after-hours or emergency situations, collaborating closely with internal teams such as social workers, healthcare providers, and supervisors. They also coordinate with external partners like shelters, hospitals, or law enforcement to ensure clients’ immediate needs are met efficiently and safely. Clear communication, quick decision-making, and thorough documentation are essential, as these interactions can directly impact client outcomes and continuity of care.

Do case managers get paid more than nurses?

On Call Case Managers and nurses have different salary ranges; generally, nurses tend to earn higher wages due to their clinical training and licensure requirements. However, compensation varies based on experience, location, and specific employer, with some case management roles offering competitive pay, especially for those with specialized skills or certifications.

Are case managers in demand?

Yes, case managers are in demand across healthcare, social services, and mental health sectors due to the growing need for coordinated care and support services. Employment opportunities often require strong communication skills and relevant certifications, with job growth expected to continue as the healthcare industry expands.

Can an RN work as a case manager?

Yes, registered nurses (RNs) can work as case managers, often utilizing their clinical knowledge to coordinate patient care, develop care plans, and communicate with healthcare teams. Many case management roles require certification such as the Certified Case Manager (CCM) credential and strong organizational and communication skills. RNs typically need relevant experience and sometimes additional training in case management practices.
What are popular job titles related to On Call Case Manager jobs in Rochester, NY? For On Call Case Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching On Call Case Manager jobs in Rochester, NY look for? The top searched job categories for On Call Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for On Call Case Manager jobs? Cities near Rochester, NY with the most On Call Case Manager job openings:
On Call Case Manager jobs near you
Registered Nurse - Home Healthcare

Registered Nurse - Home Healthcare

Highland Hospital of Rochester

Webster, NY • On-site

$73K - $103K/yr

Other

Re-posted 13 days ago

Job description

Full-Time/Part-Time
Full-Time
Location
UR Medicine Home Care Certified Services
Salary
$73,652 to $103,854
Description
SUMMARY: Provide skilled nursing care to patients in their homes under physician orders and the direction of the Registered Nurse Case Manager. Collaborate with the interdisciplinary care team, perform patient assessments, administer treatments, educate patients and families, maintain accurate documentation, and communicate changes in patient condition to ensure high-quality, coordinated care.
Schedule: Schedule: Monday-Friday, 8:00 AM-4:30 PM. Participation in the on-call rotation is required approximately 1-2 days per month, 3 Holidays a year
Sign On bonus: up to $15,000
Location: Monroe County
Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience:
  • Education: New York State Licensed RN
  • Experience: One year of experience as a clinical nurse in a hospital or other direct patient care clinical setting required
  • Licensure: New York State Licensed RN
Key Responsibilities
  • Provide skilled nursing care, including patient assessments, medication review, wound care, IV therapy, and other clinical interventions in the home.
  • Develop and update individualized care plans in collaboration with patients, families, physicians, and the interdisciplinary care team.
  • Educate patients and caregivers on disease management, medications, self-care, and preventive health strategies.
  • Complete accurate and timely clinical documentation in compliance with regulatory and organizational standards.
  • Coordinate care, communicate patient status, and connect patients with appropriate community resources.
  • Support quality, safety, and patient satisfaction initiatives while meeting productivity and documentation expectations.
  • Participate in continuing education, quality improvement activities, and other duties as assigned.

Salary Range: $73,652 to $103,854
#URM1
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.

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