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Omni Channel Manager Jobs (NOW HIRING)

Boot Barn

Omni Channel Support Specialist (TEMP)

Irvine, CA · On-site

$20.50 - $21/hr

The Omni Channel Support Specialist is responsible for monitoring the daily transactions of omni ... Communicate daily with stores and District Managers to resolve discrepancies with online orders as ...

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$70.5K

$142.4K

$153.5K

How much do omni channel manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for omni channel manager in the United States is $142,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $152,000.00 and $153,000.00 per year, depending on experience, location, and employer.

What is an Omni Channel Manager?

An Omni Channel Manager is a professional responsible for overseeing and integrating a company's various sales and communication channels to provide a seamless customer experience. This role involves coordinating activities across online, in-store, mobile, and other platforms to ensure consistency in branding, messaging, and service. Omni Channel Managers analyze customer data, manage cross-channel marketing campaigns, and work closely with teams in marketing, sales, IT, and customer service. Their goal is to create a unified journey for customers, whether they interact with the brand online or offline.

How does an Omni Channel Manager typically collaborate with different departments to ensure a seamless customer experience?

An Omni Channel Manager works closely with marketing, sales, IT, and customer service teams to integrate and align all customer touchpoints—both online and offline. They coordinate campaigns, share customer insights, and ensure consistent messaging across channels. Effective collaboration often involves regular cross-functional meetings, using shared analytics dashboards, and implementing feedback loops to quickly address any inconsistencies in the customer journey. This collaborative approach helps deliver a unified and satisfying experience to customers.

What is the difference between Omni Channel Manager vs Digital Marketing Manager?

AspectOmni Channel ManagerDigital Marketing Manager
Primary FocusIntegrating multiple sales and communication channels for a seamless customer experienceDeveloping and executing online marketing strategies to drive digital engagement
Required SkillsChannel integration, customer experience, data analysisSEO, content marketing, paid advertising, analytics
Work EnvironmentRetail, e-commerce, omnichannel retail settingsDigital agencies, corporate marketing teams
Common CertificationsCustomer experience, digital marketing, project managementGoogle Analytics, HubSpot, SEO certifications

The Omni Channel Manager focuses on creating a unified customer experience across multiple channels, including online and offline. In contrast, the Digital Marketing Manager primarily concentrates on online marketing strategies to attract and engage customers. While both roles require digital skills and data analysis, their core responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an Omni Channel Manager, and why are they important?

To excel as an Omni Channel Manager, you need strong expertise in marketing strategy, data analysis, and customer experience management, often supported by a degree in marketing or business. Familiarity with CRM platforms, e-commerce tools, digital analytics solutions, and marketing automation systems is typically required. Exceptional project management, communication, and leadership skills help drive alignment across diverse teams and channels. These competencies are crucial for delivering seamless customer journeys and optimizing business performance across all touchpoints.
More about Omni Channel Manager jobs
What cities are hiring for Omni Channel Manager jobs? Cities with the most Omni Channel Manager job openings:
What are the most commonly searched types of Omni Channel jobs? The most popular types of Omni Channel jobs are:
What states have the most Omni Channel Manager jobs? States with the most job openings for Omni Channel Manager jobs include:
What job categories do people searching Omni Channel Manager jobs look for? The top searched job categories for Omni Channel Manager jobs are:
Omni Channel Manager jobs near you
Infographic showing various Omni Channel Manager job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $142,448 per year, or $68.5 per hour.
Omni-Channel Customer Engagement Strategist

Omni-Channel Customer Engagement Strategist

The Stem

Remote

Other

Posted 15 days ago

Job description

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We are regularly looking for Omni\-Channel Engagement Strategy consultants globally to join our network of independent consultants.<\/span><\/span><\/i>
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Roles & Responsibilities<\/span><\/span><\/b>
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Omni\-Channel Customer Engagement Strategists are responsible for developing Omni\-channel OR digital health strategies for Health brands. They also provide counsel on the measurement and optimization of digital programs. Key responsibilities include:<\/span>
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  • Conduct digital landscape assessments<\/span>
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  • Develop customer journeys<\/span>
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  • Create data\-driven customer profiles<\/span>
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  • Create integrated multi\-channel strategies targeting patients, providers and payers<\/span>
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  • Create digital strategies<\/span>
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  • Create points\-of\-view and recommendations surrounding emerging channels<\/span>
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  • Develop measurement plans and integrated reports<\/span>
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  • Analyze performance data and make improvement recommendations<\/span>
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  • Recommend and manage tests and optimization actions<\/span>
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  • Stay abreast of emerging digital trends<\/span><\/span>
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    \n <\/div>\n
    \n Topics<\/span><\/span><\/b>
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    \n <\/div>\n
    \n We are interested in hearing from independent consultant strategists with expertise in:
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    • Omni\-channel customer engagement<\/span>
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      • Patient engagement and support strategy<\/span>
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      • HCP engagement strategy<\/span>
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      • Payer engagement strategy<\/span>
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      • Digital health strategy<\/span><\/span>
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        Requirements<\/h3>

        The ideal consultants will be passionate about transforming Healthcare customer engagement. They will be strong analytical thinkers, with deep subject matter expertise surrounding digital and multi\-channel engagement in Healthcare. They will be thought leaders with a strong service orientation, capable of directly engaging clients and driving projects forward.<\/span><\/span>
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        Relevant prior experiences include:<\/span><\/span>\n <\/div>\n
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        • Established an independent consulting practice<\/span>
          <\/span><\/span><\/li>\n
        • Proven experience in a Lead Strategist role at an agency, consulting firm or client<\/span>
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        • Track record of conceiving and guiding strategies that make a measurable impact<\/span>
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        • Demonstrated subject matter expertise surrounding digital and multi\-channel engagement in Health OR planning digital health solutions<\/span>
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        • Experience working with cross\-channel data and analytical tools<\/span>
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        • Ability to interpret and analyze digital performance data<\/span>
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        • Ability to develop measurement plans and design actionable reports<\/span>
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        • Strong client consultation skills with ability to guide a strategic discussion<\/span>
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        • Analytical thinker with strong organizational skills<\/span>
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        • Strong understanding of strategic marketing process<\/span>
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        • Solid academic credentials; MBA or equivalent advanced degree preferred but not required.<\/span>
          <\/span><\/span><\/li>\n <\/ul>\n
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          \n <\/div><\/span>
          \n <\/body>\n<\/html>

    Apply