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Rethink Media Jobs (NOW HIRING)

Director, Media

Lehi, UT ยท On-site

$90 - $120/hr

You create the kind of work that turns heads, sparks conversation, and quietly makes others rethink ... Deep understanding of media production across broadcast, web, digital, and social platforms

Our Core Values Make It Fun If it's not fun, rethink how we're doing it. We bring creativity ... This person will think like the owner of a media business, treating each social channel as a growth ...

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Rethink Media information

See salary details

$56.5K

$120.2K

$129K

How much do rethink media jobs pay per year?

As of Aug 10, 2026, the average yearly pay for rethink media in the United States is $120,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Rethink Media vs Content Strategist?

AspectRethink MediaContent Strategist
Primary RoleDevelops media campaigns and manages media buyingPlans and manages content creation and distribution strategies
Required SkillsMedia planning, digital advertising, analyticsContent development, SEO, audience analysis
Work EnvironmentAdvertising agencies, media firms, digital platformsMarketing departments, media agencies, digital media firms
Common CertificationsGoogle Ads, Facebook Blueprint, media planning certificationsContent marketing certifications, SEO certifications

While Rethink Media focuses on media planning and buying for campaigns, Content Strategist emphasizes creating and managing content strategies. Both roles often collaborate but serve different functions within marketing and advertising industries.

How does a team member at Rethink Media typically collaborate with partner organizations and internal colleagues?

At Rethink Media, team members often work closely with both internal colleagues and a diverse network of partner organizations. Collaboration usually involves regular strategy meetings, sharing media insights, and jointly developing communication campaigns to advance shared goals. Staff are encouraged to bring creative ideas to the table and frequently coordinate with experts in media relations, advocacy, and digital communications. This collaborative environment helps team members build strong professional networks and develop cross-sector skills, making it an engaging place to work for those who value teamwork and impact.

What is Rethink Media?

Rethink Media is a nonprofit communications organization that partners with advocacy groups and nonprofits to advance social justice, human rights, and democracy issues. They specialize in media strategy, capacity building, and collaborative campaigns to help their partners effectively communicate with the public and policymakers. Rethink Media provides tools, training, research, and strategic support to amplify the voices of organizations working on critical issues such as peace and security, inclusive democracy, and rights and security. Their team works behind the scenes to ensure that progressive messages break through in the media landscape.

What are the key skills and qualifications needed to thrive as a media strategist at Rethink Media, and why are they important?

To thrive as a Media Strategist at Rethink Media, you need expertise in media relations, strategic communications, and a solid understanding of public advocacy, often supported by a degree in communications, journalism, or a related field. Familiarity with media monitoring tools, digital analytics platforms, and content management systems is typically required. Strong writing, relationship-building, and project management skills set outstanding candidates apart. These capabilities are crucial for effectively shaping public narratives, building coalitions, and driving issue-based campaigns.
More about Rethink Media jobs
What states have the most Rethink Media jobs? States with the most job openings for Rethink Media jobs include:
Infographic showing various Rethink Media job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 69% In-person, 8% Hybrid, and 23% Remote job distribution, with an average salary of $120,163 per year, or $57.8 per hour.

Billing Oversight Customer Success Manager - RethinkBH

Rethink

Chicago, IL โ€ข On-site, Remote

Full-time

Re-posted 23 days ago


Job description

Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (http://RethinkBH.com) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth.
Rethink Behavioral Health (a subsidiary of Rethink First) is in the digital wellbeing training in the workplace. Rethink Behavioral Health provides cloud-based treatment tools, training, and clinical support for individuals with developmental disabilities and their caregivers.
The Customer Success Manager is responsible for customer retention and account growth with small and mid-sized behavioral health practices focused on the delivery of Applied Behavior Analysis (ABA) treatment to individuals with autism. The selected candidate will provide high-touch service to customers to ensure that Rethink products/services are meeting their needs, and to identify upsell/cross-sell opportunities.
The ideal candidate will have experience as an ABA medical billing/Operations professional and be very comfortable learning new technologies to conduct online demonstrations with customers.
Job Duties:
  • Meet and proactively drive to exceed quarterly and annual retention targets.
  • Identify account growth opportunities within an existing set of Billing customers, working closely with practice owners to showcase how the Rethink solution can support clinical and business needs.
  • Develop and maintain an exceptional knowledge of Rethink's behavioral health solution and RCM services.
  • Oversee account metrics to anticipate customer issues and concerns.
  • Drive to close upsell/cross-sell opportunities by demonstrating understanding of current and long-term customer needs, proposing appropriate solutions to address identified customer needs, and consistently moving the customer toward commitment.
  • Resolve customer issues in an efficient, timely, and practical manner.
  • Serve as a customer advocate internally to ensure support tickets are being addressed quickly.
  • Collaborate with the Revenue Cycle Management team to provide customer updates and to address customer concerns.
  • Collaborate with the product team on identifying future product development priorities to drive account growth.
  • Manage customer satisfaction surveys and responses.
  • Complete and submit required reports such as forecasts, activity reports, and expense reports on a timely basis.
  • Enter and maintain data accurately into Salesforce.com including meetings, contacts, updates and forecasts.
  • Use Teams to conduct effective online meetings.

Characteristics:
  • Track record of exceeding quota or showing significant annual year over year growth.
  • Experience in behavioral health and ABA medical billing
  • Excellent verbal and written communication skills.
  • Strong customer relationship management skills.
  • Ability to position Rethink solutions and communicate key messages to practice owners and key decision makers.
  • Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel.
  • Ability to effectively prioritize, organize, and perform a variety of concurrent tasks.
  • Proficiency with Microsoft Excel, Word, and PowerPoint applications.
  • Experience utilizing electronic medical billing platforms.
  • Experience using Salesforce.com and Gainsight are desirable.

Requirements:
  • Bachelor's degree in psychology, education, business or related field
  • Must be comfortable working with technology and fluent in Microsoft Office
  • Experience with autism/ABA/ABA billing
  • Experience working with a SaaS (software) company highly preferred

Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IA, IL, IN, KY, LA, MD, MA, MI, MN, MO, MT, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI, WY
Our commitment to an inclusive workplace
RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities.
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Recruiting Fraud Alert: Job applicants should be aware that there are external parties posing as RethinkFirst recruiters. These scams may include fraudulent communications via social media platforms (such as LinkedIn), email, or requests to schedule interviews. Note that any recruiting related communication you receive from RethinkFirst would come from an @rethinkfirst.com e-mail address, @applytojob.com email address (via our talent acquisition system), '[email protected]' email address, and/or be found on the Rethinkfirst.com website. Please also note that at no point during our recruitment process will we request any form of monetary payment. If you believe that you have been a victim of job recruiting fraud, you should file a report with your local law enforcement.
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